Senior Basis Consultant

hace 1 mes

san pedro garza garcía, México SAP SE A tiempo completo

Press Tab to Move to Skip to Content Link

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Job Title: ECS LLD Apps Basis Senior / IT Technology Services Senior Specialist

Summary:

Within the Customer Services and Delivery (CS&D) board area, the mission of the Enterprise Cloud Services (ECS) organization is to run and operate SAP’s private cloud offering. Isolated private cloud landscapes are built for customers both in SAP owned datacenter as well as on IaaS infrastructure provided by Hyper-Scalers like Microsoft Azure, Google Cloud Platform or Amazon Web Services (AWS). ECS delivered services include backups, patching, provisioning and upgrades, restore and disaster recovery, infrastructure monitoring and event detection. Services are delivered from all regions (EMEA/AMER/APJ) having a strong international focus and cultural diversity.

As part of ECS Delivery, the Application Technical Area is supporting our operational teams to reduce outages and operational effort as well as to increase customer satisfaction. The team is the interface to product support and product engineering for various SAP and non-SAP solutions and driving projects such as improving monitoring and tool integration, Admin Access Management, providing guidance on release strategy, extending knowledge transfer into distributed operations teams as well as running various inhouse tools.

Role Information:

IT Technology Services Senior Specialist is responsible for 24x7 availability of SAP systems running in SAP ECS; Respond, troubleshoot and resolve alerts and incidents; Being an escalation point for, on LLD Level (Last Line of defense), productive issues; Follow change management processes during service request execution; Seek opportunities to streamline standard operating procedures through automation; Must feel comfortable working in a fast paced, dynamic and flexible environment; Operates effectively in a global 24x7 International team.

Role Requirements:

• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management

• Solid know-how on SAP Technologies (SAP NetWeaver certification highly beneficial)

• Experience in at least one non-NetWeaver technology: BOBJ, SAP Mobile, Convergent Charging, OpenText, HANA XSA, etc.

• Strong capabilities in technical documentation.

• Capacity to continuously acquire new knowledge in an independent and proactive way

• Good analytical and solution-oriented thinking

• Very good communication and networking skills

• Very good English language skills

Work Experience

• 12+ years’ experience as Technical SAP NetWeaver (ABAP and Java Basis administration) and/or non-NetWeaver engineer on L3 or higher-level operations/support teams

• Strong working knowledge in Linux and Windows operating system platforms

• Strong working knowledge in HANA, Sybase ASE and/or other Database management systems

• Strong working knowledge managing technical documentation

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.  At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 400062 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:


Job Segment: Cloud, ERP, SAP, Computer Science, Consulting, Technology, Service

Requisition ID 400062

Posted Date Oct 8, 2024

Work Area Information Technology

Employment Type Regular Full Time

Expected Travel 0 - 10%

Location

San Pedro Garza García, Nuevo Léon, MX, 66265

#J-18808-Ljbffr

  • SAP Senior Basis Consultant for Cloud Infrastructure

    hace 1 semana

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Senior Basis Consultant for Critical Incident ManagementWe are seeking an analytical and solution-oriented Senior Basis Consultant to join our Critical Incident Management team. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running on SAP Enterprise Cloud Services (ECS).The RoleAs a Senior Basis...

  • Senior Basis Consultant

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Job SummaryAs a Senior Basis Consultant at SAP, you will play a critical role in ensuring the 24x7 availability of SAP systems running in SAP ECS Respond. This involves troubleshooting and resolving alerts and incidents, as well as serving as an escalation point for productive issues at the LLD Level. You will also be responsible for following change...

  • Senior Basis Consultant for Critical Incident Management

    hace 1 mes

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Job Title: Senior Basis Consultant for Critical Incident ManagementWe are seeking a highly skilled Senior Basis Consultant to join our Critical Incident Management team. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running on SAP Enterprise Cloud Services (ECS).Key Responsibilities:Support,...

  • Senior Basis Consultant

    hace 1 mes

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Senior Basis Consultant to join our team at SAP. As a key member of our Enterprise Cloud Services organization, you will play a critical role in ensuring the 24x7 availability of SAP systems running in SAP ECS Respond.Key ResponsibilitiesRespond, troubleshoot, and resolve alerts and incidents in a...

  • Senior Basis Consultant for Critical Incident Management

    hace 3 semanas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    We are committed to innovation and collaboration.SAP Enterprise Cloud Services (ECS) is a platform that enables businesses to run smoothly and efficiently. As a Senior Basis Consultant, you will be responsible for ensuring the 24/7 availability of SAP systems running on ECS.The RoleYou will work closely with the Critical Incident Management team to support,...

  • Senior Basis Consultant

    hace 3 semanas

    san pedro garza garcía, México SAP SE A tiempo completo

    At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Senior Basis Consultant

    hace 1 mes

    San Pedro Garza García, México SAP A tiempo completo

     We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Senior Basis Consultant

    hace 2 semanas

    San Pedro Garza García, N. L., México SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Senior Technical Consultant, Enterprise Cloud Services Expert

    hace 6 días

    San Pedro Garza García, Nuevo León, México SAP SE A tiempo completo

    Job Title OverviewSAP SE is seeking a highly skilled Senior Technical Consultant to join its Enterprise Cloud Services team in Monterrey.About the RoleThis senior technical consultant position will be responsible for leading the service delivery of SAP solutions based on defined Key Performance Indicators (KPIs). The successful candidate will provide...

  • Senior Basis Consultant

    hace 1 mes

    san pedro garza garcía, México SAP A tiempo completo

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Senior Root Cause Analysis Consultant

    hace 2 semanas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Join Our Company CultureWe are a company that focuses on innovation and collaboration. Our employees help each other build breakthroughs and create a workplace that values diversity, flexibility, and a purpose-driven approach.What We DoAs a Senior Root Cause Analysis Consultant, you will be responsible for:Conducting root cause analysis for major incidents...

  • Senior Basis Consultant

    hace 3 meses

    San Pedro Garza García, N. L., México SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Senior Basis Consultant for Critical Incident Management

    hace 6 meses

    San Pedro Garza García, México SAP A tiempo completo

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Senior Basis Consultant

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled SAP NetWeaver expert to join our team as an IT Technology Services Senior Specialist. In this role, you will be responsible for ensuring the 24x7 availability of SAP systems running in SAP ECS Respond, troubleshooting and resolving alerts and incidents, and serving as an escalation point for productive issues.Key...

  • Senior IT Consultant

    hace 2 días

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Senior IT Consultant to join our team as a Technical Operations Lead. As a key member of our global delivery team, you will be responsible for leading technical operations, ensuring high-quality delivery and excellent customer experience.Key ResponsibilitiesLead root cause analysis for major incidents,...

  • Senior Basis Consultant

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    Job Summary At SAP, we're looking for an experienced Cloud Technology Specialist to join our team. As a Cloud Technology Specialist, you will be responsible for ensuring the 24x7 availability of SAP systems running in SAP ECS. You will respond, troubleshoot and resolve alerts and incidents; be an escalation point for productive issues at the LLD Level (Last...

  • Senior Basis Consultant

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical SAP NetWeaver Expert to join our Enterprise Cloud Services team. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running in SAP ECS.Key ResponsibilitiesRespond, troubleshoot and resolve alerts and incidentsBe an escalation point for productive...

  • SAP Senior Technical Consultant: Delivering the Intelligent Enterprise

    hace 7 días

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About UsSAP is a leading enterprise software company, empowering businesses to run better. We help our customers connect global industries, people, or platforms, and ensure every challenge gets the solution it deserves.Job OverviewWe are seeking an experienced SAP Technology Senior Consultant to join our team. As a Senior Consultant, you will be responsible...

  • IT Technology Senior Consultant: Expert Root Cause Analysis and SAP Implementation

    hace 1 semana

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a seasoned IT professional to join our team as an IT Technology Senior Consultant. This exciting opportunity will challenge your analytical skills, technical expertise, and ability to work in a fast-paced environment.Job DescriptionConduct thorough Root Cause Analysis (RCA) for major incidents across production and non-production...

  • Senior IT Technology Consultant

    hace 6 horas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking an experienced Senior IT Technology Consultant to join our team. As a key member, you will be responsible for conducting root cause analyses of major incidents and implementing permanent fixes.ResponsibilitiesConduct thorough investigations into major incidents to identify root causes and implement effective...