Service Desk

hace 19 horas


Puebla, México Talent in Progress A tiempo completo

Únete a nuestro equipo como agente Service DeskBuscamos- Experiência de 3 años como lider / gerente de HelpDesk- Implementacion de ITIL- Implementacion de SLAs- 5 Años experiência en helpdesk- Soporte a una red extensa remotoConocimientos:- Formación profesional en IT- Herramientas de HelpDesk (Servidesk)- Active Directory- Herramientas de Soporte Remoto (Simple Help)Habilidades- Servicio al Cliente- Manejo de personal- Manejo y resolución de conflictos- Inglés (B1-B2)- Liderazgo- DinámicoNuestra oferta laboral:Salario mensual bruto $15,000 a $18,000Prestaciones superiores a las de la leyEstabilidad laboralContratación por parte de la empresaTipo de puesto: Tiempo completoSalario: $15,000.00 - $18,000.00 al mesHorario:- Turno de 8 horasEducación:- Licenciatura terminada (Deseable)Experiência:- Serice Desk: 3 años (Obligatorio)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial


  • Service Desk

    hace 4 semanas


    Puebla, México Pellera Technologies Mexico A tiempo completo

    The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent.General AccountabilitiesMaintains daily communication with the team and hits productivity standards.Receive incoming customer calls,...

  • Service Desk

    hace 4 semanas


    Puebla, México Pellera Technologies Mexico A tiempo completo

    The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities Maintains daily communication with the team and hits productivity standards. Receive incoming customer...

  • Service Desk

    hace 1 día


    Puebla, México Pellera Technologies Mexico A tiempo completo

    The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities Maintains daily communication with the team and hits productivity standards. Receive incoming customer...

  • Service Desk Agent

    hace 2 días


    Puebla, México Talent in Progress Consultores SC A tiempo completo

    Únete a nuestro equipo como agente Service Desk Buscamos - Experiência de 3 años como lider / gerente de HelpDesk - Implementacion de ITIL - Implementacion de SLAs - 3 Años experiência en helpdesk - Soporte a una red extensa remoto Conocimientos: - Formación profesional en IT - Herramientas de HelpDesk (Servidesk) - Active Directory - Herramientas...

  • Service Desk

    hace 3 días


    Puebla City, México Pellera Technologies Mexico A tiempo completo

    The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent.General AccountabilitiesMaintains daily communication with the team and hits productivity standards.Receive incoming customer calls,...

  • Service Desk

    hace 4 semanas


    Puebla, Venustiano Carranza, D.F., México Pellera Technologies Mexico A tiempo completo

    The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities Maintains daily communication with the team and hits productivity standards. Receive incoming customer...

  • Service Desk

    hace 4 semanas


    Puebla de Zaragoza, Pue., México Pellera Technologies Mexico A tiempo completo

    The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities Maintains daily communication with the team and hits productivity standards. Receive incoming customer...


  • Puebla, México The Scotts Miracle-Gro Company A tiempo completo

    A leading horticultural company in Puebla, Mexico is looking for an IT Service Desk Agent I to provide frontline technical support. This role involves troubleshooting hardware and software issues, managing incidents, and ensuring user satisfaction. Candidates should have a high school diploma and basic troubleshooting skills, with experience in an IT service...


  • Puebla, México Ntt Data A tiempo completo

    Descripción del trabajo We are currently seeking a Helpdesk Associate to join our Clinical Service Desk team. This position will have the opportunity to work from home / remote from your home office located within Mexico. Job Responsibilities This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer...


  • Puebla, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a**Helpdesk Associate**to join ourClinical Service Deskteam. This position will have the opportunity to work from home / remote from your home office located within Mexico.**Job Responsibilities Include**:- This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer...