Customer Experience Representative
hace 4 semanas
Join our team to provide outstanding customer service professionally, maintain strong and close business relationships with clients, and provide prompt and accurate service for an American company that finances, buys, and sells used cars.**Main Activities**- Take inbound calls from our customers related to different customer service situations.- Take payments and know how to guide customers to make payments on their own.- Know how to read loan balances and make payment adjustments- Commitment to first-call resolution, with a sense of urgency and maximum professionalism. Minimizing the transferring of phone calls from one department to another.- Ensures delivery of excellent customer service through fast and accurate processing of calls, communication, and coordinating with other departments to resolve inquiries.- Answer insurance-related questions including claims status and basic claims information.**Requirements**:- Bilingual English / Spanish proficient- High School Diploma or GED.- 2+ years of experience in a Call Center environment.- Customer Service oriented.- Passionate about providing outstanding customer service.- Comfortable working in a fast-paced environment.- Availability to work on-site**Benefits**- $16,500mxn monthly base salary before tax- Monthly performance bonus- $1,400mxn Food vouchers/month- Savings fund (2%)- 20 days Christmas bonus- Statutory benefits- Sundays off + 1 weekday offTipo de puesto: Tiempo completoSueldo: $16,500.00 - $21,000.00 al mesBeneficios:- Caja de ahorro- Vales de despensaPago complementario:- Bono de productividadTipo de jornada:- Diurno- Incluye fines de semanaExperiência:- Call center: 2 años (Deseable)Lugar de trabajo: Empleo presencial
-
Customer Experience Representative
hace 6 horas
Zapopan, México Intugo A tiempo completoJoin our team to provide outstanding customer service professionally, maintain strong and close business relationships with clients, and provide prompt and accurate service for an American company that finances, buys, and sells used cars. **Main Activities** - Take inbound calls from our customers related to different customer service situations. - Take...
-
Customer Service Representative
hace 2 semanas
Zapopan, México USS A tiempo completo**Customer Service Representative** At USS, we are looking for the best Customer Service Representative profiles to provide the best service to our clients. We are looking at GDL for these profiles for our new campaigns and challenges. If you speak English and you like remote work, apply! **Primary Responsibilities**: - Answering simple customer questions...
-
Customer Experience Representative
hace 2 semanas
Zapopan, México Intugo A tiempo completoPROFILE: HIGH SCHOOL DIPLOMA OR GED. 2+ YEARS OF EXPERIENCE IN A CALL CENTER ENVIRONMENT. HIGH PERFORMER WITH PROVEN EXCEPTIONAL QA SCORE IN PREVIOUS CALL CENTER JOBS. CUSTOMER SERVICE ORIENTED. PASSIONATE ABOUT PROVIDING OUTSTANDING CUSTOMER SERVICE. COMFORTABLE WORKING IN A FAST-PACED ENVIRONMENT. BILINGUAL ENGLISH / SPANISH, REQUIRED. ACTIVITIES: - TAKE...
-
Customer Experience
hace 2 semanas
Zapopan, México Sunwise Energy A tiempo completoWe are seeking a dedicated and passionate individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for ensuring a positive and seamless experience for our customers at every touchpoint. Your primary goal is to enhance customer satisfaction, loyalty, and retention by addressing inquiries, resolving issues, and...
-
Customer Experience
hace 2 semanas
Zapopan, México Sunwise Energy A tiempo completoWe are seeking a dedicated and passionate individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for ensuring a positive and seamless experience for our customers at every touchpoint. Your primary goal is to enhance customer satisfaction, loyalty, and retention by addressing inquiries, resolving issues, and...
-
Customer Service representative
hace 4 semanas
Zapopan, México Tata Consultancy Services A tiempo completoTata Consultancy Service "Guadalajara" Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is...
-
Customer Service representative
hace 4 semanas
Zapopan, México Tata Consultancy Services A tiempo completoTata Consultancy Service “Guadalajara"Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is...
-
Customer Service Representative
hace 5 días
Zapopan, México Intugo A tiempo completoCUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS: - PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED. - CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY. - EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES. -...
-
Customer Service Representative
hace 2 días
Zapopan, México Intugo A tiempo completoCUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS: - PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED. - CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY. - EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES. -...
-
Customer Support Representative
hace 3 semanas
Zapopan, México Intugo A tiempo completoJob description:This position provides high quality telephonic / non-telephonic support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase Martindale-Avvo revenues.Additionally, this position initiates the escalation process for unresolved customer problems.CS Representatives...