Trilingual service desk

hace 2 meses


distrito federal, México Wipro A tiempo completo

Trilingual Service Desk

Requirements:

  • English proficiency mandatory
  • Portuguese proficiency mandatory
  • Availability 24/7
  • Experience: 1 year minimum on technical support

Responsibilities:

  • Troubleshooting skills
  • Hands-on experience on fixes for desktops and laptops including software installations and upgrades
  • Troubleshooting skills for VPN connectivity, dial-out, wireless routers
  • Previous experience in a customer-facing role
  • Self-motivated technicians providing consistent customer support with minimal supervision
  • Onsite support

Education:

Minimum High School Diploma

General Role:

Maintaining, analyzing, troubleshooting hardware and software, consumer service

Benefits:

Above law benefits, full payroll, constant training, and growth opportunity

Wipro is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, sex, national origin, disability, sexual orientation, or any other status protected by law.

Company:

Wipro

Department:

TIS Service Desk

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