Director, SAP Community of Practice

Director, SAP Community of Practice - Order to Cash

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

You provide software and applications expertise, and be responsible for implementation of the solutions.

How you will contribute

You will oversee the planning and execution of software and applications. To do so, you will manage an internal team and partner with external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future. You will support programs to implement regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure that support service level objectives and key performance indicators are accomplished.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in :

• Managing staff and line responsibilities
• Managing large-scale software and application services
• Service delivery, support and excellence
• Program/Project management with experience managing multiple projects for budgets, resources, schedules and quality
• General technical background
• Understanding of integration and how different applications talk to each other
• Process and service orientation
• Business processes

Responsibilities:

As the SAP Community of Practice OTC Lead, you will be responsible for overseeing the planning and execution of software and applications related to Order to Cash (OTC) and Sales Experience. Working closely with stakeholders and external suppliers within our SAP Community of Practice (COP) team, you will identify and deploy the right software and application solutions for the future, with a focus on SAP applications and best practices. Your responsibilities include:

• Leading the program of software renovation within the SAP COP, with a focus on implementing regional and global strategies, particularly in SAP S/4HANA.
• Providing input to sales, logistics, and commercial controls for software and applications on both regional and global levels.
• Collaborating with management and overseeing requisitions, purchase orders, invoices, and payments.
• Exploring opportunities to leverage scale and drive savings in software and application investments.
• Ensuring support service level objectives and key performance indicators are achieved.

Requirements:

We are seeking candidates with a desire to drive their future and accelerate their careers, possessing experience and knowledge in the following areas:

• Managing staff responsibilities.
• Managing large-scale software and application services.
• Service delivery, support, and excellence.
• Program/Project management with experience managing multiple projects for budgets, resources, schedules, and quality overview knowledge of SAP ERP modules and architecture in ECC and S/4HANA.
• Expert knowledge in sales and logistics modules such as SD, Credit and Claims Management, Logistics Execution, aATP, commercial master data, and analytics.
• Knowledge of integration points and techniques between sales with other SAP components, such as finance and logistics, as well as 3rd party applications.
• Hands-on experience with ECC and S/4 in application and configuration.
• Strong communication and interpersonal skills with the ability to work effectively with global teams.
• Strong analytical and problem-solving skills with the ability to evaluate information/data and make decisions effectively.
• Fluency in English is a must, both conversational and effective communication.
• General technical background.
• Understanding of integration and how different applications communicate with each other.
• Process and service orientation.
• CPG Business processes experience is a plus.

Additional Information:

• 8-10 years of experience in large SAP ERP implementations across all SAP modules.
• 5+ years direct management/supervisory experience required on 4 or more SAP business process such as SD, LE-TRA, OTC, Credit Management.
• Experience as people manager with a minimum of 2 direct reports.
• Solid experience working with business process leads on streamlining functional requirements to propose standard SAP solutions
• At least two full SAP implementation cycles, with at least one of them being in S4 HANA version.
• Experience with Business Process Outsourcing (BPO) and Robotic Process Automation (RPA).
• Outstanding communication skills with the ability to coordinate and supervise the work of multiple workstreams running in parallel.
• Education/Certifications: SAP latest solutions and technologies; AGILE; ITIL; PM, and other relevant certifications.

Company Culture:

At our SAP COP, we are engaged in multiple parallel projects and initiatives globally. We offer an environment that fosters continuous improvement, innovation, and collaboration to drive our mission forward in the snacking industry.

Business Unit Summary At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum. Our 80,000 makers and bakers are located in more than80countries and we sell our products in over150countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type RegularSoftware & ApplicationsTechnology & Digital

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

You provide software and applications expertise, and be responsible for implementation of the solutions.

How you will contribute

You will oversee the planning and execution of software and applications. To do so, you will manage an internal team and partner with external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future. You will support programs to implement regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure that support service level objectives and key performance indicators are accomplished.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in :

• Managing staff and line responsibilities
• Managing large-scale software and application services
• Service delivery, support and excellence
• Program/Project management with experience managing multiple projects for budgets, resources, schedules and quality
• General technical background
• Understanding of integration and how different applications talk to each other
• Process and service orientation
• Business processes

Responsibilities:

As the SAP Community of Practice OTC Lead, you will be responsible for overseeing the planning and execution of software and applications related to Order to Cash (OTC) and Sales Experience. Working closely with stakeholders and external suppliers within our SAP Community of Practice (COP) team, you will identify and deploy the right software and application solutions for the future, with a focus on SAP applications and best practices. Your responsibilities include:

• Leading the program of software renovation within the SAP COP, with a focus on implementing regional and global strategies, particularly in SAP S/4HANA.
• Providing input to sales, logistics, and commercial controls for software and applications on both regional and global levels.
• Collaborating with management and overseeing requisitions, purchase orders, invoices, and payments.
• Exploring opportunities to leverage scale and drive savings in software and application investments.
• Ensuring support service level objectives and key performance indicators are achieved.

Requirements:

We are seeking candidates with a desire to drive their future and accelerate their careers, possessing experience and knowledge in the following areas:

• Managing staff responsibilities.
• Managing large-scale software and application services.
• Service delivery, support, and excellence.
• Program/Project management with experience managing multiple projects for budgets, resources, schedules, and quality overview knowledge of SAP ERP modules and architecture in ECC and S/4HANA.
• Expert knowledge in sales and logistics modules such as SD, Credit and Claims Management, Logistics Execution, aATP, commercial master data, and analytics.
• Knowledge of integration points and techniques between sales with other SAP components, such as finance and logistics, as well as 3rd party applications.
• Hands-on experience with ECC and S/4 in application and configuration.
• Strong communication and interpersonal skills with the ability to work effectively with global teams.
• Strong analytical and problem-solving skills with the ability to evaluate information/data and make decisions effectively.
• Fluency in English is a must, both conversational and effective communication.
• General technical background.
• Understanding of integration and how different applications communicate with each other.
• Process and service orientation.
• CPG Business processes experience is a plus.

Additional Information:

• 8-10 years of experience in large SAP ERP implementations across all SAP modules.
• 5+ years direct management/supervisory experience required on 4 or more SAP business process such as SD, LE-TRA, OTC, Credit Management.
• Experience as people manager with a minimum of 2 direct reports.
• Solid experience working with business process leads on streamlining functional requirements to propose standard SAP solutions
• At least two full SAP implementation cycles, with at least one of them being in S4 HANA version.
• Experience with Business Process Outsourcing (BPO) and Robotic Process Automation (RPA).
• Outstanding communication skills with the ability to coordinate and supervise the work of multiple workstreams running in parallel.
• Education/Certifications: SAP latest solutions and technologies; AGILE; ITIL; PM, and other relevant certifications.
• Travel requirements: 30 – 60%
• No Relocation support available.

Company Culture:

At our SAP COP, we are engaged in multiple parallel projects and initiatives globally. We offer an environment that fosters continuous improvement, innovation, and collaboration to drive our mission forward in the snacking industry.

No Relocation support available Business Unit Summary At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum. Our 80,000 makers and bakers are located in more than80countries and we sell our products in over150countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type RegularSoftware & ApplicationsTechnology & Digital

Director, SAP Community of Practice - Order to Cash

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