Bilingual Inbound Sales Representative
Encontrado en: beBee S MX - hace 2 semanas
This is your opportunity to be the voice of AT&T – a global leader in communications and technology.
As a Bilingual Sales Representative, you’ll be trained to address a broad range of customer service call types – collections, retention, sales coordination, billing and adjustments and advanced technical support. You’ll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you find the right solutions for customers, providing an outstanding customer experience while meeting and achieving sales goals that help you max out your bonus potential.
Every day will include a variety of interactions with customers in the You’ll instill confidence and loyalty in your customers, providing effective service and improving retention through thoughtful listening and knowledge of AT&T’s products and services. We’ll provide the tools, resources and training you need to support customers in several key areas: · Simplifying the explanation of customer bills, rate plans, and features of AT&T’s products and services.
In this full-time position ( 4 0 hours/week), you’ll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer’s call and provide exceptional service.
Who makes a great fit for the role? There are a few must-haves:
- Advanced English Fluency to engage with customers.
- One year of customer sales experience. Customer Care experience preferred.
- Ability to train/work 5 days ( 4 0 hours during operation hours) + 2 resting days per week.
- Our center operates from 7: 0 0 am to 9: 1 5 pm CST, Monday to Saturday (considering Daylight Saving Time & Holidays).
- Ability to work 1 0 0% in the Center, not from home.
There's more than a paycheck in it for the right candidate. Our compensation package includes:
- Monthly Base Salary: MXN $ 1 7, 0 0 0 (before Taxes)
- Average of $ 7, 0 0 0 MXN Monthly sales bonus when you meet your sales and service targets
- Monthly Grocery vouchers MXN $ 1, 4 5 2 every 1 4 days
- Monthly Restaurant vouchers MXN $ 1, 1 6 1 every 1 4 days
In addition to competitive pay, an innovative workspace and career growth potential, as an employee of AT&T you’ll be eligible for some great rewards:
- Life Insurance
- Hospitalization indemnity and Funeral Insurance ·
- Vacation days, plus three personal days, onsite medical and more. ·
- 5 0% discount on five lines of AT&T Wireless service. ·
- Paid starting from your first day of training, including some benefits like meal and grocery vouchers.
Your future is calling.
Apply today
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