Administrative Operations Associate

hace 4 semanas

Mexico City Mercer A tiempo completo

Marsh McLennan is the worldâs leading professional services firm in risk, strategy, and people through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman.

At Mercer we do consulting in talent, health, retirement, and investments. We help clients around the world advance the health, wealth, and careers of their most vital asset â their people.

Mercer is seeking candidates for the following position in México City, located in Torre Mayor office:

Administrative Operations Associate

What can you expect?

  • As an Administrative Assistant, you will make sure that work runs smoothly for our consultants by keeping them organized and providing day-to-day administrative support in the form of travel arrangements, calendar management, expense tracking, project management, document preparation and correspondence.
  • Opportunity to interact with different areas of Marsh McLennan and can look forward to a career with many opportunities to learn, grow, and advance.
  • A high value is placed on diversity, and we work to foster understanding, inclusion, and innovation in the workplace.

What's in it for you?

  • Competitive pay, Christmas bonus, and full benefits package â effective starting Day 1 (Life, major medical, and other insurances at preferential rates, as well as a Savings Fund).
  • Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture (hybrid work schedule).
  • Employee Resource Groups which provide access to leaders, relevant volunteer, and mentoring opportunities, and interactions with counterparts in industry groups and client organizations

We will count on you to:

  • Assist/support consultants or COO´s to deploy multiple projects in various departments.
  • Maintain calendars for senior level employees and manage client, vendor, carrier, and internal event planning and meetings.
  • Coordinate travel accommodations and process expense reports. Support meeting preparations, making presentations, and taking minutes. CRM Data Entry and Maintenance.
  • Prepare/Editorial Peer Review and formatting of PPTs, excel, word documents, marketing brochures and formatted emails.
  • Build relationships with our consultants and their Administrative Assistants.
  • Coordinate with US Facilities teams for production needs (i.e. printing).
  • Support and coordinate project management activities and assist in planning, organizing, and executing projects to ensure deliverables are met in a timely manner.   Responsible for purchases orders and invoices for vendors and subcontractors.

What do you need to have?

  • At least 3 years of experience in customer services and project management.
  • Associate´s or bachelorâs degree (Marketing, Business, or related fields).
  • English proficiency.
  • Basic familiarity of Microsoft Office

What makes you stand out?

  • Good communication and customer services skills in English.
  • Ability to multitask and liaise with multiple stakeholders.
  • Ability to identify process improvement opportunities.
  • Adaptability to change.
  • Ability to work independently, and capable of applying judgment to plan and execute tasks efficiently.
  • Ability to engage in multiple initiatives / implementations simultaneously.
  • Ability to thrive in collaborative environments, actively contribute to the success of the team, and consistently go above and beyond to support colleagues.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercerâs approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the worldâs leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one âanchor dayâ per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one âanchor dayâ per week on which their full team will be together in person.

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