Tier One Technical Support

Do you like Technology, helping people, and solving problems? This role is for you! As a Tier 1 Technical Support Representative some of your responsibilities will be: Assist with the maintenance and documentation of all facets of reliable, efficient, customer service. Provide assistance to all members in the use of our computer network, workstations, and...

Do you like Technology, helping people, and solving problems? This role is for you As a Tier 1 Technical Support Representative some of your responsibilities will be:Assist with the maintenance and documentation of all facets of reliable, efficient, customer service.Provide assistance to all members in the use of our computer network, workstations, and...

Are you passionate about technology, self-motivated and energetic? Do you like to provide top-notch customer service? If the answer is YES, we have a job for you! We are a software-as-a-service provider and have over a thousand B2B customers in North America and worldwide. We are growing fast and looking for a new member of our **Technical Support...

Are you passionate about technology, self-motivated and energetic? Do you like to provide top-notch customer service? If the answer is YES, we have a job for you! We are a software-as-a-service provider and have over a thousand B2B customers in North America and worldwide. We are growing fast and looking for a new member of our **Technical Support Team...

Digital Products Technical Support Expert The Digital Products Technical Support Expert is responsible for the complete management of a customer support request from the reception of the request until the final resolution. Your Mission Track customer and internal support requests Document problems encountered and provided solutions Develop and maintain...

**Position Overview** **Responsibilities**: **Qualifications/Experience** - College degree (CS degree preferred) - Excellent communication skills and strong customer focus - Proven analytical / problem solving ability - Ability to communicate technical concepts clearly and effectively, both written and oral - Demonstrated ability to lead and manage...

Digital Products Technical Support Expert Contract Type Permanent Country MEXICO Location Guadalajara Your opportunity The Digital Products Technical Support Expert is responsible for the complete management of a customer support request from the reception of the request until the final resolution. Your Mission Track customer and internal...

Mexico 2.5-5 Years Mexico **Job Family** Support (Support) **Job Description (Posting).** To provide technical support to end users of a product (eg. BEA support, ORACLE tech support) as per defined SLAs agreed with the customers (1.) To dialog and interact with technical users of the product (2.) To document all the defined processes and the methods...

**Technical Support Engineer: EarthRanger (LATAM)** **Location: Mexico - Remote (Travel required)** **About EarthRanger (LATAM)** EarthRanger is a software solution that helps conservationists make informed operational decisions. We help prevent the poaching of endangered species, fight deforestation, promote human-wildlife coexistence, and advocate for...

Digital Products Technical Support Expert Contract Type Permanent Country MEXICO Location Guadalajara Your opportunity The Digital Products Technical Support Expert is responsible for the complete management of a customer support request from the reception of the request until the final resolution. Your MissionTrack customer and internal support...

Digital Products Technical Support Expert Contract Type Permanent Country MEXICO Location Guadalajara Your opportunity The Digital Products Technical Support Expert is responsible for the complete management of a customer support request from the reception of the request until the final resolution. Your...

**About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...

**Position Overview** **Responsibilities**: - Providing escalated technical and triage support for other team members - Actively contribute to our online community and knowledge database for up-to-date customer information and solutions - Work closely with our Engineering, Product Management and QA teams to increase customer satisfaction by providing...

At Axented, our commitment lies in spearheading groundbreaking solutions tailored to our clients' needs. As frontrunners in the technology realm, we constantly seek adept individuals driven to make an impact. Presently, we are in pursuit of a seasoned Azure Machine Learning – Technical Support Engineer to fortify our team and uphold the provision of...

**Position Title**: Desktop Support Analyst **Schedule**: Monday to Friday 9 to 5 central time **Duration**: Full-Time **Company Background**: A leading provider of technology-based educational, curriculum, and assessment solutions for the healthcare industry and other vocational fields. Renowned for delivering solutions that result in higher-performing...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

At Axented, our commitment lies in spearheading groundbreaking solutions tailored to our clients' needs. As frontrunners in the technology realm, we constantly seek adept individuals driven to make an impact. Presently, we are in pursuit of a seasoned Azure Machine Learning – Technical Support Engineer to fortify our team and uphold the provision of...

At Axented, our commitment lies in spearheading groundbreaking solutions tailored to our clients' needs. As frontrunners in the technology realm, we constantly seek adept individuals driven to make an impact. Presently, we are in pursuit of a seasoned Azure Machine Learning – Technical Support Engineer to fortify our team and uphold the provision of...

**Your job** **Our Team** KAES and its subsidiaries distribute more than 13 million tons of fertilizer products annually worldwide. From an IT perspective, this creates a wealth of opportunities to develop your technical skills and to explore a variety of career paths. **What You Will Do - Work with internal users to address customer questions, issues,...

Flo Networks is a leading provider of telecommunications services between the United States and Mexico. We provide voice and data services to Fortune 1000 companies, telecommunications and cable companies through a fiber optic network that stretches 10,000 km between both countries. We are looking for a **NOC Tier 2 Engineer** to provide support, monitoring...