MBS - Customer Support Specialist III – Carrier Acquisition
hace 2 días
LocationMonterrey, NL 64640, MexicoScheduleFulltime - Monday through Friday from 08:00 to 17:00.Job TypeOn-siteSalary TypeSalaryAbout the RoleThis dynamic role within our Monterrey Center of Excellence focuses on driving the successful onboarding of new carriers into our network, while enhancing their adoption and effective use of the Uber Freight app. We are seeking individuals who are enthusiastic about making outbound cold calls to carriers, building strong relationships with key decision-makers, and successfully guiding them through the onboarding process on our platform.What the Candidate Will DoOutbound Cold Calling: Proactively contact trucking companies to introduce them to the benefits of the Uber Freight platform.Identify and qualify carriers that align with Uber Freight’s operational and capacity needs.Guide carriers through the registration and compliance process to ensure successful activation on the Uber Freight platform.Build and maintain a strong pipeline of prospects, developing trusted and long-term relationships with carrier contacts.Effectively communicate the value proposition of Uber Freight, address objections, and successfully close the onboarding process.Accurately document all activities and interactions in internal systems.Meet or exceed weekly and monthly onboarding targets, including first loads booked through the platform.Collaborate closely with cross-functional teams to ensure a smooth and efficient onboarding experience for new carriers.Basic QualificationsExcellent English skills, verbal and written1+ years of experience in a high-volume calling role (like carrier coverage, carrier sales, sales, cold calling, or business development), preferably in logistics or technology.About Uber FreightUber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. #J-18808-Ljbffr
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Monterrey, N. L., México Uber Freight A tiempo completoSchedule: Fulltime - Monday through Friday from 08:00 to 17:00.Job Type: On-siteSalary Type: SalaryReq #: 2163About the RoleThis dynamic role within our Monterrey Center of Excellence focuses on driving the successful onboarding of new carriers into our network, while enhancing their adoption and effective use of the Uber Freight app. We are seeking...
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Monterrey, NL , Mexico Uber Freight A tiempo completoSchedule: Fulltime - Monday through Friday from 08:00 to 17:00. Job Type: On-site Salary Type: Salary Req #: 2163About the RoleThis dynamic role within our Monterrey Center of Excellence focuses on driving the successful onboarding of new carriers into our network, while enhancing their adoption and effective use of the Uber Freight app. We are seeking...
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Carrier Billing Specialist I
hace 3 semanas
Monterrey, México WWEX Group A tiempo completoPURPOSEThe Carrier Billing Specialist I will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software. This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific...
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Customer Support Specialist I
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Monterrey, México Uber Freight A tiempo completo**About** the Role**Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers.- Use TMS to process shipment entries and actively lead timely...
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Customer Support Specialist Ii
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Monterrey, México Transplace de Mexico A tiempo completo**Vacante para la empresa Transplace de Mexico en Monterrey, Nuevo León**:**Uber Freight**is looking for your talent!We are looking for a**Customer Support Specialist**.**Description**:Carrier Support Representatives for Uber Freight’s Digital Brokerage work to improve the carrier experience by providing quality resolutions on live load issues. In this...
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Customer Support Specialist I
hace 4 semanas
Monterrey, México Uber Freight A tiempo completoWhat you’ll do- Perform time-sensitive, front-line, customer- and carrier-facing tracking- Provide top-tier carrier and customer service- Support fast-paced account operations- Process improvement- Communicate with and provide feedback to improve on or create tracking processes- Other responsibilities as assignedBasic qualifications- Bachelor’s degree...
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Customer Support Specialist I
hace 1 día
Monterrey, México Uber Freight A tiempo completoWhat you’ll do - Perform time-sensitive, front-line, customer - and carrier-facing tracking - Provide top-tier carrier and customer service - Support fast-paced account operations - Process improvement - Communicate with and provide feedback to improve on or create tracking processes - Other responsibilities as assigned Basic qualifications - Bachelor’s...
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Monterrey, México UberFreight A tiempo completoMBS - Customer Support Specialist II 4x4 night shiftMonterrey, NL 64640, MexicoJob Type: OnsiteSalary Type: SalaryReq: #2162About the RoleJoin our Monterrey Center of Excellence and support our U.S. and Canada operations through accurate shipment data entry, appointment scheduling, tracking, and resolution of delivery exceptions. You’ll work in a dynamic...
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Monterrey, México UberFreight A tiempo completoMBS - Customer Support Specialist II 4x4 night shiftMonterrey, NL 64640, MexicoJob Type: OnsiteSalary Type: SalaryReq: #2162About the RoleJoin our Monterrey Center of Excellence and support our U.S. and Canada operations through accurate shipment data entry, appointment scheduling, tracking, and resolution of delivery exceptions. You’ll work in a dynamic...
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MBS - Customer Support Specialist I
hace 1 día
Monterrey, Nuevo León, México Uber Freight A tiempo completoSchedule:FulltimeJob Type:OnsiteSalary Type:SalaryReq:1981About The RoleJoin our Monterrey Center of Excellence and support our U.S. and Canada operations through accurate shipment data entry, appointment scheduling, tracking, and resolution of delivery exceptions. You'll work in a dynamic environment, collaborating with a team of 10–20 people and...
