Analista de Customer Experience

The Customer Experience Supervisor oversees the Customer Experience Representative (CER) team, assigning tasks, measuring performance, and devising initiatives to meet KPI goals and ensure the highest level of customer service. In coordination with the Customer Experience Manager, the CES designs and deploys training plans for the development of the CER...

LocationGuadalajara, MexicoJob TypeFull TimeSkillsVoiceExcelChatCategoriesOutboundSalesCustomer SupportInboundEmailChatResponsibilitiesCustomer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.A...

At Panduit, Our People Make the Difference. Our diverse life experiences and perspectives fuel innovation as we explore without limits and Think Differently to help our customers better connect with those they serve.We are committed to making a positive impact on the world: Employee volunteerism and outreach projects help us connect and give back to the...

At Panduit, Our People Make the Difference. Their unique insights and perspectives fuel our innovation and help our customers discover more and better ways to connect with and for the people they serve. We are looking for people who are curious, insightful, collaborative, and committed to building a sustainable and connected world.The Customer Experience...

About UsIt's simple, we prosper by putting people ahead of profits. Point blank.We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...

At Panduit, Our People Make the Difference. Our diverse life experiences and perspectives fuel innovation as we explore without limits and Think Differently to help our customers better connect with those they serve.We are committed to making a positive impact on the world: Employee volunteerism and outreach projects help us connect and give back to the...

eCommerce Customer Experience AgentThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.The eCommerce Customer Experience Manager also supports the AMS Public Sector operation by new user setup and maintenance, generic catalog maintenance and quality assurance processes.How you'll make your mark: Single point...

Responsabilidades:Será responsable de analizar y mejorar la experiência del cliente y brindar apoyo en diversas áreas comerciales para garantizar la satisfacción del cliente y el éxito del negocio.Sus responsabilidades pueden variar según la empresa y el sector, pero algunas de las tareas comunes incluyen: Análisis de la experiência del cliente:...

About UsIt's simple, we prosper by putting people ahead of profits. Point blank.We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...

Who we areOur Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures.What the role isThe Front Desk Agent-Experience Leader will be our #1...

Founded in 2019, Gordian Staffing focuses on small and medium-sized enterprises in the United States to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets. Our headquarters are in Omaha, Nebraska. Abroad, we have...

Founded in 2019, Gordian Staffing focuses on small and medium-sized enterprises in the United States to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets. Our headquarters are in Omaha, Nebraska. Abroad, we have...

Customer Experience Business AnalystThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.**_**_Job Family Definition:_**_ How you will make your mark: _ Under mínimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology,...

In the role of a Customer Service Representative, you will address a variety of customer inquiries in a personalized, friendly, and informative manner, ensuring an exceptional customer experience.Primary Responsibilities: Become an expert on the product, knowing all the specifics of its functioning.Provide first-level support to customers via email and/or...

Customer Service SupervisorIn Omron Guadalajara we are looking for our Customer Service Supervisor.Responsibilities: Leadership Motivate, coach, and empower team members to provide exceptional Customer Experience and to reach best in class goals and metrics through Skilled Based routing Understand and interpret data that leads to development opportunities...

JOB DESCRIPTION:Implementation SpecialistLocation: North AmericaEmployee Status: Permanent Full-TimeThe CompanyPosition OverviewThe Implementation Specialist coordinates successful Diligent customer onboarding and training, and partners closely with the CSM client owner to help support long-term customer satisfaction, retention, expansion, and referral...

Responsibilities Accountabilities The successful candidate will play a pivotal role as the owner of various stages of the customer journey and co-owning the customer relationship(with the Account Executive where appropriate) on behalf of Finastra. Our Customer Success Executives take proactive and strategic approach, ensuring customer satisfaction, and...

JOB DESCRIPTION: Implementation SpecialistLocation: North AmericaEmployee Status: Permanent Full-TimeThe CompanyDiligent is the pioneer in modern governance. We empower leaders to turn governance into a competitive advantage through unparalleled insight and highly secure, integrated SaaS applications, helping organizations thrive and endure in today's...

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. ResponsibilitiesAccountabilitiesThe successful candidate will play a pivotal role as the owner of various stages of the customer journey and co-owning the customer relationship(with the Account Executive where appropriate) on behalf of Finastra....

About Us:Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...