Customer Service Support
hace 2 semanas
Description:
Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.
We have been impacting the world
since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
As a
Customer Support, you will be responsible for ensuring a positive customer experience through effective communication by actively listening and empathizing with users.
Some of your responsibilities are but are not limited to:
- Provide customer support for users of the app.
- Offer timely solutions to customer inquiries, technical issues, and general feedback.
- Handle paymentrelated inquiries and payment issues, and facilitate payment processing.
- Oversee the drivers' checkin process, optimizing efficiency and reliability.
- Generate reports to enhance overall operational performance.
Requirements:
What would help you succeed:
- Believe and love what you do.
- Teamwork.
- Detailoriented.
- Proactive.
- Sense of urgency.
- Reliable and responsible.
Minimum requirements:
-
Studies:High School Degree is
required. Desirable (but not required) studies in International Business, Business Administration, Foreign Trade, or Logistics related. Other studies are also considered.
-
Experience: At least 6 months of experience working in bilingual customer service, bilingual operations, back office, logistics or any other related.
-
Language: Very good English skills. B2+ or higher is preferred.
Perks:
-
Schedule: Monday to Friday from 7:00 a.m. to 5:00 p.m. or 8:00 a.m. to 6:00 p.m., following the American Calendar
-
Contract: Indefinite term contract (Contrato laboral por tiempo indeterminado).
-
Places: Only for Mexico City. This position will be on-site at WeWork Mitikah (Mitikah, Av. Río Churubusco 601, Xoco, Coyoacán).
-
Salary: MXN
**Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?
-
Customer Service Rep. I
hace 2 semanas
Tláhuac, Ciudad de México Alcon A tiempo completoPrincipal Responsibilities: General Customer Service includes postsale technical and/or nontechnical customer service and support across multiple subfamilies for business and/or endconsumer customers including:Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call centerbased customer support in...
-
Service Support Specialist I
hace 2 semanas
Tláhuac, Ciudad de México Thermo Fisher Scientific A tiempo completoWork ScheduleOtherEnvironmental ConditionsOfficeAre you looking for a unique opportunity to make a difference in the world? Join Thermo Fisher Scientific Inc. as a Service Support Specialist I and contribute to our mission of making the world healthier, cleaner, and safer. At Thermo Fisher Scientific, we are a team of 100,000+ colleagues who share a common...
-
Technical Customer Support
hace 2 semanas
Tláhuac, Ciudad de México Megaport A tiempo completoAbout MegaportMegaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies. Megaport is a publicly traded company on the Australian Stock Exchange....
-
Customer Service Associate
hace 2 semanas
Tláhuac, Ciudad de México Marken A tiempo completoTitle:Customer Service AssociateJob Purpose:To provide an enhanced level of customer services and operational support. The Customer Service Associate will deal with shipment specific and other service-related issues.Main Duties and Responsibilities: Monitor all shipments on a daily basis to ensure that shipments are collected and delivered within agreed time...
-
Customer Service
hace 2 semanas
Tláhuac, Ciudad de México Sunsail, The Moorings and Leopard Catamarans A tiempo completoWithin our yachts brands, Leopard Catamarans, The Moorings and Sunsail, not only do we develop and sell state-of-the-art catamarans, but we plan and execute fantastic yacht charter adventures across Europe, the Caribbean and beyond.At Leopard Catamarans we design spacious, robust, performance-driven cruising catamarans which are highly adaptable to sunny...
-
Customer Support Representative
hace 2 semanas
Tláhuac, Ciudad de México Cargobase A tiempo completoCargobase is looking for a Customer Support Representative to help us build a center of excellence in Mexico. The Cargobase Transportation Management System transforms how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors, electronics, and oil & gas, to improve their...
-
Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México Startex Industries A tiempo completoLinea di Liara & Startex Industries are seeking a dedicated Customer Service Representative to join our retail team. As a Customer Service Representative, you will be the primary point of contact for our valued customers, ensuring their satisfaction by providing exceptional service and support. This unique role offers an exciting opportunity to interact with...
-
Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México Binance A tiempo completoBinance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world's largest digital-asset exchange.Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you're looking for a fast-paced, mission-driven organization where opportunities to learn...
-
Customer Service Advocate
hace 2 semanas
Tláhuac, Ciudad de México Nutanix A tiempo completoCustomer Service Advocate IIMexico CityHungry, Humble, Honest, with heartThe OpportunityThe CSA Worldwide Support team is composed of approximately 8 individuals across the globe strategically placed to support our clients at Nutanix.Our goal is to continue driving an excellent support model for our CSA teams while driving productivity through continuous...
-
Customer Service Agent
hace 2 semanas
Tláhuac, Ciudad de México Itzig Sarl A tiempo completoWe are seeking a passionate and driven Customer Service Specialist to join our dynamic team. Reporting directly to the Short-Term Coordinator, you will play a crucial role in ensuring customer satisfaction by managing technical support requests on a daily basis. Your duties will include conducting customer training and providing expert guidance on the usage...
-
Customer Service Team Lead
hace 2 semanas
Tláhuac, Ciudad de México Marken A tiempo completoTitle:Customer Service Team LeadJob Purpose:The Customer Service Team Lead will provide an enhanced level of customer services and operational support. You will oversee and ensure daily operations are completed in timely manner & according to company's standards.Main Duties and Responsibilities: Overseeing daily Customer Services operations and monitoring...
-
Customer Service Agents
hace 2 semanas
Tláhuac, Ciudad de México Webhelp A tiempo completoCustomer Service/SupportLocation Mexico City, Mexico***Job Title:Customer Service AgentsJob Description:The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding...
-
Customer Service Funcional
hace 2 semanas
Tláhuac, Ciudad de México Azka IT Consulting A tiempo completoAZKAIT es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos.Estamos en la búsqueda de tu talento como **Customer Service Funcional.Funciones principales:Se encargará del análisis - arquitectura - diseño y posiblemente implementaciones de la plataforma (como viene de caja), asimismo de pequeñas...
-
Customer Service Agent
hace 2 semanas
Tláhuac, Ciudad de México Lluch Essence A tiempo completoLocationCiudad de México, MéxicoDepartamentCustomer ServiceFunctions: Customer representative in the organization: intermediary service between customers, the commercial department and the Supply Chain related departments at headquarters. Creation of commercial offers in the system according to customer requirements. Receipt, management and registration of...
-
Jr Customer Service Manager
hace 2 semanas
Tláhuac, Ciudad de México PPG Industries A tiempo completoAs a Customer Service Jr. Manager you will lead a team responsible for the back office (administrative tasks) needed regarding of following-up, tracking, negotiation, different areas connection to accomplish the customer service demands of our clients at PPG. You will report to Customer Service Director and its based in Tultilán #LI-RemoteKey...
-
Customer Support Specialist
hace 2 semanas
Tláhuac, Ciudad de México Karat A tiempo completoWe're Karat, the world's largest interviewing company:Karat helps companies hire top engineering talent with confidence. As an end-to-end hiring solution, we work with organizations to improve the quality, efficiency, and equity of their technical hiring process. Global leaders like Walmart, Atlassian, and Citi rely on Karat to conduct hundreds of...
-
Customer Service
hace 2 semanas
Tláhuac, Ciudad de México SpotOn: Corporate A tiempo completoAt SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...
-
Customer Service Agent
hace 2 semanas
Tláhuac, Ciudad de México City Unscripted A tiempo completoCustomer Service Agent for City UnscriptedSalary: MXN 80-84 per hour hours weekly, spread over 5 days)Exciting Job Opportunity: Become Our Remote Customer Service AgentAre you a proactive individual with a passion for travel? Do you enjoy engaging with people from around the world? We are looking for a Remote Customer Service Agent who embodies motivation,...
-
Customer Service Agent
hace 2 semanas
Tláhuac, Ciudad de México City Unscripted A tiempo completoCustomer Service Agent for City UnscriptedSalary: MXN 80-84 per hour hours weekly, spread over 5 days)Exciting Job Opportunity: Become Our Remote Customer Service AgentAre you a proactive individual with a passion for travel? Do you enjoy engaging with people from around the world? We are looking for a Remote Customer Service Agent who embodies motivation,...
-
Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México ZIM A tiempo completoInnovative Shipping Dedicated to YouAre you ready to join a global shipping company and work with people all around the world?ZIM is an innovative company, agile and results-driven, using advanced digital tools to provide the best personalized customer experience - being at the right place, at the right time.Main Role:As CSR (Customer Service Representative...