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Support Specialist

hace 1 mes


Ciudad de México, Ciudad de México Revolut Ltd A tiempo completo
About Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging, and more, we've helped 45+ million customers get more from their money. And we're not done yet.

About the role

The Financial Crime Operations department is at the forefront of Revolut's efforts to keep customers and their money safe. Our colleagues work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology, we aim to prevent financial crime in a way the banking world hasn't seen so far.

A FinCrime Analyst is the key person to ensure we've got it under control, working with the Revolut Compliance team. It's only for the most responsible, conscientious, and brave individuals who aren't afraid of challenges of the complex financial world.

We're a global financial super app, so we have to be available 24/7. That sometimes means working nights and weekends. We'll compensate you for night shifts, but we understand this still isn't for everyone, so please bear that in mind before applying.

What you'll be doing
  • Providing KYC/CDD analysis of individual customers
  • Undertaking research, document checks, and financial crime risk assessment via internal and external sources
  • Performing screenings
  • Detecting and reporting suspicious activity including predicate offenses of money laundering and terrorist financing
  • Ensuring all documents submitted for CDD are in line with internal policies
  • Identifying and analyzing alerts generated by the monitoring system to identify potentially suspicious activity
  • Escalating any red flags and potential risks to the escalation team
  • Handling sensitive or confidential information
What you'll need
  • Flawless English
  • Prior experience in banking in a risk or AML/KYC function
  • The ability to work together with multiple compliance teams
  • Experience in multitasking and prioritization
  • The ability to work well under pressure and tight time frames
  • Willingness to work different shifts
Nice to have
  • Fluency in any other language

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