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NA Credit Specialist
hace 2 meses
En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo.
Si deseas ser parte de una empresa multindustrial líder que ofrece soluciones sostenibles que aportan un valor y una finalidad reales, una empresa con espíritu de colaboración en la que se valora la diversidad de pensamiento y donde existe la creencia de que se trabaja mejor cuando se trabaja en equipo, DuPont es tu empresa.
¿POR QUÉ TRABAJAR EN DUPONT?
Nuestro objetivo es empoderar al mundo con innovaciones esenciales para crecer. Trabajamos en cosas que importan.
Tendrás la oportunidad de trazar tu camino, ponerte retos y adquirir nuevas capacidades para desarrollar una carrera profesional gratificante y enriquecedora.
Recompensamos a los empleados con una remuneración competitiva e incentivos para reconocer sus habilidades, competencias y contribuciones a los resultados del negocio.
Vive la experiencia de un entorno colaborativo en el que se celebra el trabajo en equipo con una flexibilidad que mejora el equilibrio y una atmósfera inclusiva que acoge a todos.
Conoce nuestra finalidad y hazla tuya mediante la aportación de innovaciones al mercado para mejorar el mundo, comparte un compromiso con la sostenibilidad para mejorar nuestro planeta y retribuye a las comunidades en las que trabajamos y vivimos.
As a Credit Specialist you'll manage, and coordinate assigned activities related to all aspects of collections between the company and our clients located in this region.
Activities may include email and telephone contact with internal (Customer Service, Credit Assessment, Sales and Business) and external customers in order to keep the account portfolio up to date, to avoid any referral of orders or interruption in the relationship with our customers.
Ensure a good analysis of the portfolio to provide a good forecast of what will be collected by the end of the month, so that management is aware of the figures.
Monitor customer performance to avoid any credit and collection problems that could affect our relationship with the company and customers.
This position will also require a thorough understanding and active involvement in supporting our customer service team and sales team to provide the most effective response when needed, managing a good follow-up of the assigned portfolio.
Your key responsibilities will be/what you'll do:
Manage the given portfolio very closely to ensure collection efforts are accomplished, to prevent any order referral.
Manage a good relationship between Customer Service and the business and work as a Team to solve any issues we might face with our requests to our customers.
Accountable for providing specific reports and timely follow-up to our internal control team in India for reconciliation purposes.Support on providing evidence on requests as needed for any internal or external audits as requested by management.
Qualifications
Bachelor's degree or equivalent required.
Proven ability to build and maintain strong relationships with internal and external customers.
Customer satisfaction oriented.
Credit experience desired
Interpersonal, oral and written communication skills in English.
Proven analytical skills (data analysis and interpretation).
Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment.
SAP Required.
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DuPont ofrece igualdad de oportunidades.
Se tendrá en consideración a los solicitantes cualificados sin importar la raza, el color de piel, la religión, la religión, el sexo, la orientación sexual, la identidad de género, el estado civil, la nacionalidad, la edad, la condición de veterano, la discapacidad o cualquier otro colectivo protegido.
Si necesita alguna ayuda razonable para buscar o solicitar un puesto, visite nuestra página de accesibilidad para consultar la información de contacto