Automation and Monitoring Unisys Analyst C11

hace 2 semanas


Ciudad de México, Ciudad de México Citi A tiempo completo

El Analista Intermedio de Ingeniería es un puesto de nível intermedio a cargo de una variedad de actividades de ingeniería incluidos el diseño, la adquisición y el desarrollo de hardware, software e infraestructura de red, en coordinación con el equipo de Tecnología.

El objetivo general de este rol es garantizar que se cumplan las normas de calidad dentro de marcos existentes y planificados.


Responsabilidades:

  • Brindar asistencia con el desarrollo de un producto o componente de producto dentro del dominio de la tecnología.
  • Realizar evaluaciones de producto con proveedores y recomendar personalización de productos para integración con sistemas.
  • Ayudar con las actividades de capacitación y orientar a miembros júnior del equipo; garantizar que el equipo siga todas las iniciativas de control y cumplimiento.
  • Ayudar con prototipos de aplicación y recomendar soluciones sobre la implementación.
  • Brindar apoyo de tercera línea para identificar la causa raíz de problemas y reaccionar ante problemas de redes o interrupciones de sistemas y aplicaciones.
  • Apoyar proyectos y brindar actualizaciones de estado de proyectos al Gerente de Proyectos o Ingeniero Sénior.
  • Trabajar con los equipos de desarrollo para identificar requisitos de ingeniería y ayudar a definir procesos y requisitos de sistema/aplicación.
  • Crear documentación de instalación, materiales de capacitación y brindar capacitación técnica para apoyar la organización.
  • Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia

Calificaciones:

  • Entre 2 y 5 años de experiência relevante en un puesto de Ingeniería.
  • Experiência de trabajo en Servicios Financieros o un entorno global o complejo amplio.
  • Experiência en gerencia de proyectos.
  • Demuestra una comunicación escrita y verbal clara y concisa de manera constante.
  • Conocimiento integral de métrica de diseño, herramientas analíticas, actividades de parámetros de referencia e informes relacionados para identificar las mejores prácticas.
  • Habilidades analíticas/diagnósticas demostradas.
  • Habilidad para trabajar en un entorno de matriz y colaborar con equipos virtuales.
  • Capacidad de trabajo independiente, realización de múltiples tareas y responsabilidad de diversas partes de un proyecto o iniciativa.
  • Capacidad para trabajar bajo presión y administrar plazos de entrega ajustados o cambios imprevistos en las expectativas o requisitos.
  • Trayectoria comprobable en mejora y cambio de procesos operativos.

Educación:

  • Título universitario/de licenciatura o experiência equivalente.


The Automation team will provide Level 1 type support for all automation and monitoring user script issues and vendor product issues.

Analyze and resolve all automation and monitoring issues and participate on Operational Excellence calls where required. Service all customer requests relating to configuration changes, enhancements or new automation to eliminate manual intervention.

The Mainframe Automation and Tools team designs, implements, manages the Automation systemic functions on Distributed, Tandem and

Unisys system platforms on Citibanamex.

Job Name:
Automation and Monitoring Unisys Analyst

Key Responsibilities:

  • Develop Infrastructure automation solutions to be implemented when required
  • Report software problems to vendors and work with the support team to get the fixes applied to resolve the problem
  • Provide Level 1 and BAU type support for all automation related issues.
  • Participate on Operational Excellence related calls where required
  • Create, test and maintain automation scripts to eliminate manual intervention
  • Proficient in the support and enhancement of OpCon/xps, Sightline and MCP on Unisys platform
  • Provide reports and metrics for Sr. Management that highlight the value of automation tools
  • Provide 24x7 oncall support as predefined rotation
  • Engage with customers to ensure consistency

Knowledge/Experience:

  • Knowledge of Unisys Programming Language (ALGOL)
  • Knowledge of Unisys Operating System (OS) "MCP" (Master Control Program) MCP
  • Knowledge in development script using WFL (Work Flow Language) Unisys.
  • Knowledge in "Sightline Expert Advisor/Vision" (version 9.05) monitoring software from Unisys.
  • Knowledge in "SMA OpCon/xps" (version Automation and Jobs Scheduling software product for Unisys platform.
- working knowledge in Unisys Platform
- working knowledge in monitoring tools

  • Unisys peripheral devices.
  • SNMP basics

Skills:

  • Good comm


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