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Logistics Representative

hace 3 meses

Monterrey, Nuevo León, México C.H. Robinson A tiempo completo
C.H. Robinson is seeking a talented professional to join their team. In this role, you will manage vital supply chain information and data in C.H. Robinson's Transportation Management System, acting as a valued member of the customer's team to ensure seamless information flow and transportation arrangements.Duties and Responsibilities:
  • Monitor customer load board and information flow in the Transportation Management System (TMS)
  • Perform relationship and knowledge-based exception management
  • Document and organize standard operating processes
  • Facilitate customer communication and provide top-tier customer service
  • Conduct CHR systems training for external customer representatives
  • Manage reconciliation of reports
  • Offer expert logistics advice to customers for optimal efficiency
  • Act as a resource and support for peers
  • Identify process improvements and cost-saving opportunities
Qualifications:
Required:
  • High School diploma or GED
  • Minimum 2 years of experience in Supply Chain, Transportation, and/or Logistics
  • Flexible schedule availability
  • Travel up to 5% (domestic and international)
  • Fluency in Spanish and English (written and verbal)
Preferred:
  • Bachelor's degree from an accredited college or university
  • Information systems acumen
  • Proficiency in Microsoft Office Suite
  • Strong presentation skills
  • Ability to think critically and solve problems efficiently
  • Team-oriented and fast-paced work mindset
  • Ability to handle multiple tasks and prioritize effectively
  • Commitment to continuous improvement
  • Outstanding customer service and communication skills
  • Adaptability to a changing environment
  • Appreciation for a diverse and inclusive workplace
Benefits:We offer a comprehensive benefits package exceeding the Mexican Labor Law requirements. This includes life and medical insurance, a Wealth Accumulation Plan, an Employee Stock Purchase Plan, and more. Join us to thrive in a Fortune company