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Care Center Representative

hace 3 meses

Ciudad de México, Ciudad de México Grupo Decc A tiempo completo

SUN DIGITAL S. A de C.V., empresa con más de 40 años de experiência en el mercado de las artes gráficas y pionera en soluciones de impresión digital en México.



SOLICITA:
CARE CENTER REPRESENTATIVE

FUNCIONES:

  • Atención a clientes vía remota
  • Seguimiento y actualización de casos (Customer Relationship Management 100%)
  • Planificar la agenda de trabajo de los ingenieros del área de servicio técnico
  • Solicitud de piezas al área de almacén para el soporte y mantenimiento de máquinas de impresión
  • Gestionar el proceso de replenish de distintos componentes de las máquinas de impresión
  • Participar en el diseño e implementación de auditorías del servicio provisto a los clientes
    Requisitos:
  • Ingeniería Industrial |Administración de Empresas
  • Inglés avanzado
  • Vivir a máximo 1 hora de distancia
  • Excelente presentación
  • Habilidades de comunicación oral y escrita
  • Dominio de intermedio a avanzado en paquetería Office
  • Conocimientos de SAP
  • Manejo de TIC ́S

LUGAR DE TRABAJO:
CDMX y Zona Metropolitana

HORARIO: 08:00 AM - 06:30PM

BENEFICIOS:

  • Prestaciones de ley
  • Gimnasio
  • Bebidas gratis
  • Descuentos en lentes

Tipo de puesto:
Tiempo completo

Salario:
A partir de $12,000.00 al mes

Horario:

  • Lunes a viernes
  • Turno de 10 horas

Prestaciones:

  • Bebidas gratis
  • Descuentos y precios preferenciales
  • Servicio de gimnasio

Lugar de trabajo:
Empleo presencial