Customer Care Team Lead

**Job Summary**The Customer Care Team Leader is responsible for guiding, providing instructions, and directing the Customer Care Team, ensuring compliance with company guidelines in terms of the quality of service provided to the customers, serving as a touch-point in assisting the Customer Care Representatives in responding to customer inquiries and...

About KerryKerry is a global leader in the food, beverage, and pharmaceutical industries, partnering with customers to create healthier, tastier, and more sustainable products consumed by billions worldwide. Our vision is to be our customers' most valued partner, driving a world of sustainable nutrition.Key ResponsibilitiesAs a Customer Care Support Team...

About the RoleWe are seeking a highly skilled and experienced Customer Support Team Lead to join our After-Sales Support team at VusionGroup. As a key member of our support team, you will be responsible for managing our Level 1 external service provider and Level 2 support, ensuring the effective resolution of support requests, and coaching and leading the...

About the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at IKEA. As a key member of our customer-facing team, you will be responsible for ensuring that our customers receive exceptional service and support.Key ResponsibilitiesLead a team of customer service representatives to provide timely and effective...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Lead. As a key member of our Customer Contact Centre, you will play a vital role in ensuring the satisfaction of all customers who contact us directly.Key ResponsibilitiesReport to the Customer Contact Centre Manager and be responsible...

About the RoleVusionGroup is a fast-growing retail tech company that's revolutionizing the way retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable. We're looking for a highly skilled and experienced Customer Support Team Lead to join our After-Sales Support team.Key ResponsibilitiesManage and Develop the...

About the RoleVusionGroup is a fast-growing retail tech company that's revolutionizing the way retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable. We're looking for a highly skilled and experienced Customer Support Team Lead to join our After-Sales Support team.Key ResponsibilitiesManage and Develop the...

Job Summary:We are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Adi Global Distribution. As a key member of our operations team, you will be responsible for managing returns, coordinating customer billing, reviewing forecast reports, and leading the order processing team.Key Responsibilities:Manage returns and...

Job SummaryThe Collections Team Lead is a key role within CitiGroup, responsible for leading a team of clerical/support employees in a call center area. The successful candidate will be responsible for allocating work, delegating tasks, and supervising the team to ensure smooth workflow and achievement of predetermined goals.Key ResponsibilitiesTeam...

About the RoleWe are seeking a highly skilled Customer Support Manager to join our After-Sales Support team at VusionGroup. As a key member of our team, you will be responsible for managing our Level 1 external service provider and Level 2 support, ensuring the effective resolution of support requests in compliance with our organizational rules and...

Job SummaryThe Collections Team Lead is a key role within CitiGroup, responsible for leading a team of clerical/support employees in a call center environment. This position requires strong leadership skills, excellent communication abilities, and a deep understanding of business operations.Key ResponsibilitiesTeam Leadership: Allocate work, delegate tasks,...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Lead. As a key member of our Customer Contact Centre, you will play a vital role in ensuring the satisfaction of all customers who contact us directly through the contact centre in all media.Key ResponsibilitiesReport to the Customer...

Housekeeping Team Lead Job Description **About the Role** We are seeking a highly skilled and experienced Housekeeping Team Lead to join our team at Anytime Cleaners. As a key member of our housekeeping team, you will be responsible for leading and supervising a team of housekeeping staff to ensure the highest standards of cleanliness and customer...

About the RoleWe are seeking a highly skilled Quality Assurance Team Lead to join our team at TikTok. As a Quality Assurance Team Lead, you will be responsible for leading a team of Quality Assurance Analysts, providing support, duty of care, and instilling a performance culture.Key Responsibilities:Lead and manage a team of Quality Assurance Analysts,...

Job SummaryWe are seeking a highly skilled and experienced Team Lead to join our Client Services team at HSBC Mexico. As a Team Lead, you will be responsible for leading a team of 12-15 members and ensuring the delivery of exceptional customer service.Key ResponsibilitiesPerformance Management: Complete accountability of performance management for a team...

Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. Ria Money Transfer is the second-largest global money transfer company and a division of the European public company Euronet Worldwide (Nasdaq: EEFT). RIA is a...

{"title": "Customer Care Supervisor", "description": "About the RoleRia is committed to delivering exceptional service excellence and reliable remittance payment services to our customers. As a Customer Care Supervisor, you will play a key role in shaping staff behaviors and driving desired results.Key ResponsibilitiesProvide exceptional customer service...

About Envato Elements PtyEnvato Elements Pty is a global business that focuses on helping people complete their creative projects. Our author community earns every time that happens, and we proudly impact the lives of creatives all over the world. We've built a community where anyone can get their creative projects done, and where creators bring their ideas...

Job SummaryThe Collections Team Lead is a key role within Citi's Operations team, responsible for overseeing the day-to-day activities of a small team of clerical/support employees. This position requires strong leadership skills, with the ability to delegate tasks, supervise, and ensure the quality of work produced by the team.Key ResponsibilitiesTeam...

Job Summary:The Team Lead - Operations is responsible for the day-to-day supervision of a group of customer service representatives. This position ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability.Key Responsibilities:Responsible for the day-to-day supervision of a group of customer service...