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Employee Solutions Specialist
hace 1 semana
Job Description Summary:
GE HealthCare es un innovador líder mundial en tecnología médica y soluciones digitales con más de 100 años de experiência en la industria de la salud y alrededor de empleados en todo el mundo.
Permitimos a los médicos tomar decisiones más rápidas e informadas a través de dispositivos inteligentes, análisis de datos, aplicaciones y servicios, respaldados por nuestra plataforma de inteligencia Edison.
Operamos en el centro de un ecosistema que trabaja hacia la precisión de la digitalización de la salud, ayudando a impulsar la productividad y mejorando los resultados para pacientes, proveedores, sistemas de salud e investigadores de todo el mundo.
En este rol, serás responsable de asegurar que los estándares de servicio diarios se cumplan, mientras realizas distintas actividades en apoyo a nuestro equipo de People Operations a lo largo de la región Latinoamericana.
Lo que harás:
- Promover una cultura de excelencia en el servicio al cliente y mejora continua de los procesos, y manejar situaciones complejas con preguntas/solicitudes de empleados, People Leaders y HR Partners.
- Enlace entre distintos grupos de clientes y HR Partners para guiar, dirigir y/o resolver procesos clave del Lifecycle de los empleados.
- Punto de contacto ante escalaciones de People Operations relacionadas con procesos del servicio de proveedores.
- Compartir con el equipo de RH actualizaciones y cambios en los procesos pertenecientes al equipo de People Operations.
- Coordinar sesiones de capacitacion y workshops, apoyo en la creación y actualización de material para capacitaciones.
- Apoyo en las comunicaciones a Empleados/RH, como cambios en políticas y procesos, anuncios y newsletters.
Lo que necesitas tener:
- Carrera universitaria concluida.
- Fluente en Inglés y Español, hablado y escrito.
- Experiência previa en HR Operations, o bien en un ambiente enfocado al servicio al cliente, deseable en una compañía multinacional.
- Habilidad para trabajar de manera independiente y como compañero de equipo en un entorno de trabajo constantemente en cambio.
- Fuertes habilidades para la solución de problemas, identificación de áreas de oportunidad, estandarización y simplificación de procesos.
- Conocimientos actualizados referente a legislaciones y regulaciones locales.
Sería bueno que tuvieras:
- Experiência trabajando con el sistema Workday.
- Habilidad para adaptarse rápidamente a nuevas tecnologías.
- Portugués conversacional.
Esto significa que todas las decisiones se toman independientemente de la raza, el color, la religión, el origen nacional o étnico, el sexo, la orientación sexual, la identidad o expresión de género, la edad, la discapacidad u otras características protegidas por la ley.
Esperamos que todos los empleados vivan y respiren nuestros comportamientos: actuar con humildad y generar confianza; liderar con transparencia; entregue con enfoque e impulse la propiedad, siempre con una integridad inquebrantable
Nuestras recompensas totales están diseñadas para desbloquear su ambición al brindarle el impulso y la flexibilidad que necesita para convertir sus ideas en realidades que cambian el mundo.
Nuestro salario y beneficios son todo lo que esperaría de una organización con fuerza y escala global, y estará rodeado de oportunidades profesionales en una cultura que fomenta el cuidado, la colaboración y el apoyo.
#LI-AG3
Additional Information:
Relocation Assistance Provided:
No
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