Field Services Coordinator
hace 2 meses
Job Summary
We are seeking an experienced Infra. Technology Specialist with 6 to 8 years of experience to join our dynamic team. The ideal candidate will have a strong background in Incident Management Service Desk Service Now and Windows. This role involves managing and resolving technical incidents providing exceptional service desk support and ensuring the smooth operation of our IT infrastructure.
Responsibilities
Manage and resolve technical incidents efficiently to minimize downtime and ensure business continuity.Provide exceptional service desk support to end-users addressing their technical issues promptly and effectively.Utilize Service Now to track manage and resolve incidents ensuring accurate documentation and timely updates.Oversee the Windows environment ensuring all systems are up-to-date secure and operating optimally.Collaborate with other IT teams to identify and implement improvements to the incident management process.Conduct root cause analysis for recurring incidents and develop strategies to prevent future occurrences.Ensure compliance with IT policies and procedures maintaining a high standard of service delivery.Monitor system performance and proactively address potential issues before they impact users.Provide training and support to junior team members fostering a collaborative and knowledgeable team environment.Participate in on-call rotations to provide 24/7 support for critical incidents.Develop and maintain comprehensive documentation for incident management processes and procedures.Communicate effectively with stakeholders providing regular updates on incident status and resolution efforts.Continuously seek opportunities to enhance service desk operations and improve user satisfaction.Qualifications
Possess a strong background in Incident Management with a proven track record of resolving technical issues efficiently.Demonstrate expertise in Service Desk operations providing exceptional support to end-users.Have extensive experience with Service Now including incident tracking and management.Show proficiency in managing and maintaining Windows environments ensuring optimal performance and security.Exhibit excellent communication skills both written and verbal to effectively interact with stakeholders.Certifications Required
ITIL Microsoft Certified: Windows Server-
Service Desk and Field Services Coordinator
hace 7 días
Ciudad de México, Ciudad de México Edenred A tiempo completoJob DescriptionWe are looking for a Service Desk and Field Services Coordinator to join our Global Technology Americas team in Edenred. As a key member of our team, you will be responsible for coordinating service desk and field services operations, working closely with end-users, and ensuring the delivery of high-quality IT services.Mission:The Service Desk...
-
Field Services Specialist
hace 1 mes
MexicoCy,CD-Plaza Polanco, Ciudad de Mexico, Mexico Cognizant A tiempo completoJob SummaryWe are seeking a highly skilled and experienced IT professional to join our dynamic team at Cognizant. The ideal candidate will have a strong background in incident management, service desk operations, and Windows environment management.Key ResponsibilitiesManage and resolve technical incidents efficiently to minimize downtime and ensure business...
-
Service Desk and Field Services Coordinator
hace 5 meses
Mexico City Edenred A tiempo completoTake a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. ...
-
Service Desk and Field Services Coordinator
hace 1 mes
Ciudad de México, Ciudad de México Edenred A tiempo completoJob Title: Service Desk and Field Services CoordinatorEdenred is seeking a highly skilled Service Desk and Field Services Coordinator to join our Global Technology Americas team. As a key member of our team, you will be responsible for coordinating Service Desk and Field Services operations, ensuring seamless delivery of IT services to our end-users.Key...
-
Service Desk and Field Services Coordinator
hace 2 meses
Ciudad de México, Ciudad de México Edenred A tiempo completoJob Title: Service Desk and Field Services CoordinatorEdenred is seeking a highly skilled Service Desk and Field Services Coordinator to join our Global Technology Americas team. As a key member of our team, you will be responsible for coordinating Service Desk and Field Services operations, ensuring seamless delivery of IT services to our end-users.Key...
-
Service Desk and Field Services Coordinator
hace 3 semanas
Ciudad de México, Ciudad de México Edenred A tiempo completoTake your career to the next level with Edenred!We are seeking a highly skilled Service Desk and Field Services Coordinator to join our team in the Americas region.As a key member of our Global Technology team, you will be responsible for coordinating Service Desk and Field Services operations, ensuring seamless delivery of IT services to our end-users.Key...
-
Service Desk and Field Services Coordinator
hace 3 semanas
Ciudad de México, Ciudad de México Edenred A tiempo completoTake your career to the next level with Edenred! We are seeking a highly skilled Service Desk and Field Services Coordinator to join our Global Technology Americas team. As a key member of our team, you will be responsible for coordinating Service Desk and Field Services operations, ensuring seamless delivery of IT services to our end-users. Key...
-
Service Desk and Field Services Coordinator
hace 2 meses
Ciudad de México, Ciudad de México Edenred A tiempo completoAbout EdenredEdenred is a global leader in the provision of employee benefits and services. We help companies improve the lives of their employees and their families by providing innovative solutions that connect employees, companies, and merchants worldwide.Job SummaryWe are seeking a highly skilled Service Desk and Field Services Coordinator to join our...
-
Facilities and Field Support Coordinator
hace 5 meses
Mexico City SGI Global, LLC A tiempo completoSGI Global LLC is seeking fluent Spanish speaking Facilities and Field Support Coordinator to support the Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL) in Mexico City, Mexico, which requires professional and administrative support services to work with the U.S. Foreign Assistance Program to...
-
Field Services Coordinator
hace 2 meses
Mexico City Cognizant A tiempo completoJob SummaryWe are seeking an experienced Infra. Technology Specialist with 6 to 8 years of experience to join our dynamic team. The ideal candidate will have a strong background in Incident Management Service Desk Service Now and Windows. This role involves managing and resolving technical incidents providing exceptional service desk support and ensuring the...
-
Field Coordinator
hace 5 meses
Ciudad de México Pula.io A tiempo completo**About Pula**: At Pula, we are radically restructuring agricultural insurance, using technology to insure the previously unbanked, uninsured, untapped market of 1.5 billion smallholders worldwide. We work in over 17 countries across Africa and Asia, and by 2021, we have facilitated crop insurance cover to over 5.3 million farmers across Kenya, India,...
-
Field Services Specialist
hace 2 semanas
Guadalajara,JA-Aviacion, Jalisco, Mexico Cognizant A tiempo completoWe are seeking a highly skilled Field Services Specialist to join our team at Cognizant. As a Field Services Specialist, you will be responsible for providing exceptional technical support to our clients in an onsite capacity.Key Responsibilities:Adhere to defined processes and SLAs to ensure timely and effective issue resolution.Handle service requests and...
-
Field Services Director
hace 1 semana
Ciudad Apodaca, Nuevo León, México Schneider Electric A tiempo completoJob Title: Field Services DirectorGreenstruxure is seeking a highly skilled Field Services Director to lead our team in Punto Valle. The ideal candidate will have a strong background in renewable energy asset management and experience in directing teams. The successful candidate will be responsible for ensuring our assets are kept in perfect operating...
-
Field Marketing Coordinator
hace 5 meses
Colonia Polanco, México Marriott International, Inc A tiempo completo**Número de Empleo** 24073815 **Categoría de Empleo** Sales & Marketing **Ubicación** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **marketing Coordinator (Shared service)** **JOB...
-
Field Marketing Coordinator
hace 5 meses
Colonia Polanco, México Marriott International, Inc A tiempo completo**Job Number** 24073815 **Job Category** Sales & Marketing **Location** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **marketing Coordinator (Shared service)** **JOB SUMMARY** CANDIDATE...
-
Administrative Services Coordinator
hace 2 semanas
Mexico City Water.org A tiempo completoAbout Water.org1 in 4 people around the world lack access to safe water and 2 in 5 people don’t have access to a safe toilet. We are working every day to change this. We are Water.org. We’re here to bring water and sanitation to the world. We want to make it safe, accessible, and cost-effective because we believe that water is the way to empower a bright...
-
Field Services Director
hace 4 semanas
Ciudad de México, Ciudad de México oilandgas A tiempo completoJob Summary We are seeking a highly skilled and experienced Field Services & Asset Management Director to join our team at Greenstruxure. As a key member of our organization, you will be responsible for leading our field services and asset management teams, ensuring the optimal performance and maintenance of our assets. Your expertise will be crucial in...
-
Fifa Team Services Coordinator Role
hace 1 semana
Ciudad de México, Ciudad de México Fifa A tiempo completoFifa Team Services Coordinator RoleThe Fifa Team Services Coordinator will be responsible for coordinating team services for the Fifa World Cup. This includes liaison work between Fifa and participating member associations, as well as supporting the planning and implementation of various events and activities.Main ResponsibilitiesThe main responsibilities of...
-
General Services Coordinator- Mexico
hace 7 meses
Ciudad de México Lovisa A tiempo completoPOSITION PURPOSE AND EXPECTATION: The Coordinator, Field Operations - Mexico will serve as the central point of contact and will have complete oversight of new store openings in the Americas from the start of a project to after opening each store. Crucial to this role will be to collaborate with all departments involved to keep workflow on track. The...
-
General Services Coordinator- Mexico
hace 7 meses
Ciudad de México Lovisa A tiempo completoPOSITION PURPOSE AND EXPECTATION: The Coordinator, Field Operations - Mexico will serve as the central point of contact and will have complete oversight of new store openings in the Americas from the start of a project to after opening each store. Crucial to this role will be to collaborate with all departments involved to keep workflow on track. The...