Business Analyst

hace 3 semanas

Guadalajara, Jalisco, México Amdocs A tiempo completo
Job ID: 190067

Required Travel : Minimal

Managerial - No

Location: Mexico-Guadalajara (AM)

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions.

What will your job look like?

  • Reflect customer needs by assembling business documents and technical requirements.
  • Advise customers based on product capabilities and methodologies, applying reuse where applicable.
  • Design holistic and integrated high-level solutions that fit customers' business needs, production operability and budget.
  • Participate in and/or lead formal and informal reviews with key partners, applying knowledge and experience while providing technical perspective and support.
  • Communicate new details of new solutions and their impact on business processes to customers' business and IT personnel.
  • Ensure that the customer understands the solution and receive responses to all open questions and action items.
  • Support the customer during the scoping phase in a specific domain up through and including customer sign off (for example, COP process for various customer types and products, EPC lead for all product models and designs, etc.).
  • Prepare solution-related documents and specifications. Configure the solution, followed by the creation, execution and maintenance of accurate and detailed test plans for applicable testing.
  • Support the resolution of configuration/implementation-related issues if and when they arise on time to avoid SLA impacts.

All you need is...

  • Degree in Computer Science or Industrial Engineering & Management - Information System.
  • Customer-facing experience – ability to communicate the Amdocs solution using various methods (presentations, demos, and so on).
  • Wide knowledge of relevant products and E2E Business process.
  • Knowledge of the telecom industry and Amdocs business processes (ITIL, ETOM, ASOM).
  • Experience in managing a team in cross-Amdocs domain solutions.

Technical Skills

  • Continuous Integration and Delivery/Deployment – Ensure all test scenarios are covered before deploying to production, Review changes and impacts on low occurrence scenarios, Ensure SLAs won't be impacted after deployments.
  • Platforms: AWS (Basic Knowledge - preferred: Cloud Practitioner certification)
  • Integration Tier: REST, RabbitMQ (Basic)
  • Database/Storage Tier: MySQL/Oracle, AWS S3, NAS, NFS, EFS (Basic)
  • Unix/Linux command-line / scripting (Basic)

Nice To Have

  • Platforms: Microservices (Basic)
  • Integration Tier: Kafka, Tomcat (Basic)
  • Languages/Frameworks: Java 8, Spring Frameworks, Spring Integration, Spring Security, OAuth (Basic)
  • Presentation technologies: XML, XSL:FO, Apache FOP, PDF/AFP (Basic)

Why You Will Love This Job

  • Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions.
  • Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
  • You will have the opportunity to work in multinational environment for the global market leader in its field.
  • We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

  • Business Analyst

    hace 10 horas

    Guadalajara, Jalisco, México Arrow Financial Business A tiempo completo

    About the RoleWe are seeking a highly skilled Business Analyst to join our Product Acceleration Studio team at Arrow Financial Business. As a Business Analyst, you will play a critical role in driving digital transformation and innovation within our organization.Key ResponsibilitiesCollaborate with cross-functional teams to identify business needs and...

  • Business Systems Analyst

    hace 10 horas

    Guadalajara, Jalisco, México Wipro Limited A tiempo completo

    Technical Business Analyst - IT Service ManagementAs a Technical Business Analyst at Wipro Limited, you will be responsible for gathering requirements for IT Service Management and integrations.You will work closely with business stakeholders to develop and document IT Service Management requirements during workshops.Design and document foundation data...

  • Business Analyst

    hace 2 meses

    Guadalajara, Jalisco, México Wipro A tiempo completo

    RoleBUSINESS ANALYSTKey Skills10+ yoe as IT BABanking experienceAgileConversational EnglishTo Support the Business/Project end to end.Coordinate with the Business Teams along with the Vendors for project enhancements and ensure the Business Process works smoothly.Proactively monitor the developments that are brought in to enhance the business Process....

  • Business Systems Analyst

    hace 11 horas

    Guadalajara, Jalisco, México Wipro Technologies A tiempo completo

    Job Summary:As a Business Systems Analyst at Wipro Technologies, you will play a crucial role in driving business growth by leveraging your technical expertise and analytical skills. Your primary responsibility will be to gather requirements for IT Service Management (ITSM) and integrations, working closely with business stakeholders to design and document...

  • Senior Business Analyst

    hace 1 mes

    Guadalajara, Jalisco, México Toshiba Global Commerce Solutions A tiempo completo

    Toshiba Global Commerce Solutions is seeking a Technical Business Analyst who will work with retail clients to understand their needs and define business requirements and use cases, bridge gaps between the client and development staff, and collaborate with the project team to ensure requirements are clear and prerequisites are met. The Business Analyst will...

  • Business Analyst

    hace 4 semanas

    Guadalajara, Jalisco, México Grid Dynamics A tiempo completo

    We are seeking a dynamic and skilled Business Analyst with expertise in AI and data engineering to drive data-driven insights and AI integration within our organization. This role involves analyzing complex datasets, implementing AI solutions, and collaborating across teams to enhance business operations. The successful candidate will be part of an...

  • Senior Business Systems Analyst

    hace 10 horas

    Guadalajara, Jalisco, México Koch Industries A tiempo completo

    **Job Summary**We are seeking a highly skilled Senior Business Systems Analyst to join our team at Koch Industries. As a key member of our HR team, you will be responsible for managing and supporting our HR systems, including time and attendance, payroll, and benefits.**Key Responsibilities**- Collaborate with business stakeholders to gather detailed...

  • Technical Business Solutions Analyst

    hace 11 horas

    Guadalajara, Jalisco, México HCLTech A tiempo completo

    Job Title: Technical Business Solutions AnalystAbout HCLTechHCLTech is a global technology company with a strong presence in Mexico, employing over 2,400 people across various locations. With a diverse workforce and extensive experience in delivering solutions to Fortune 500 organizations, we are committed to driving progress for our customers.Job...

  • Business Solutions Analyst

    hace 13 horas

    Guadalajara, Jalisco, México Grid Dynamics International, Inc. A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Business Solutions Analyst to join our team at Grid Dynamics International, Inc. As a Business Solutions Analyst, you will play a critical role in driving business growth and innovation by analyzing complex data sets, implementing AI solutions, and collaborating with cross-functional teams.Key...

  • Senior Business Analyst

    hace 12 horas

    Guadalajara, Jalisco, México Valce Talent Solutions A tiempo completo

    We are seeking a highly skilled Senior Business Analyst to join our team at Valce Talent Solutions. The ideal candidate will have a deep understanding of the commercial lending workflow and experience working with the nCino platform.Key Responsibilities:Design and configure the nCino LOS solution to meet the needs of our clients.Facilitate requirement...

  • Senior Reporting

    hace 13 horas

    Guadalajara, Jalisco, México Ingredion Global Business Services, S.A. de C.V. A tiempo completo

    About the Role:The Senior Reporting & Predictive Business Analyst will be responsible for driving business outcomes through data-driven insights and strategic workforce planning. This role will work closely with the HR team to design and implement end-to-end HR solutions, leveraging advanced statistical and predictive modeling techniques to forecast and...

  • Business Systems Analyst

    hace 12 horas

    Guadalajara, Jalisco, México Wipro A tiempo completo

    ServiceNow ITSM Techno-Functional AnalystAbout the Role:We are seeking a highly skilled ServiceNow ITSM Techno-Functional Analyst to join our team at Wipro. As a key member of our IT Service Management team, you will be responsible for gathering requirements for ITSM and integrations, developing and documenting ITSM requirements during workshops with...

  • Business Solutions Analyst

    hace 11 horas

    Guadalajara, Jalisco, México Amdocs A tiempo completo

    About the Role:Amdocs is seeking a highly skilled Business Solutions Analyst to join our team. As a Business Solutions Analyst, you will be responsible for understanding the business needs of our customers and assessing the impact of those needs to communicate and implement efficient solutions.Key Responsibilities:Lead end-to-end cross-product/business...

  • EDI Business Analyst

    hace 13 horas

    Guadalajara, Jalisco, México Dsv A tiempo completo

    About the RoleThe EDI Business Analyst will be responsible for translating customer business needs and requirements into technical solutions, coordinating integration projects for EDI solutions under The DSV E2E governance process. This role will require extensive collaboration with internal teams (Project Management, Development, QA and Support teams) as...

  • Business Analyst

    hace 4 semanas

    Guadalajara, Jalisco, México Wipro A tiempo completo

    RoleIT BUSINESS ANALYSTConversational EnglishData analytics background & Banking Domain6-10 years of overall experience and 3-6 years of experience in business analysis or system analysisExperience in wealth domain is good to have.Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniquesProven interpersonal,...

  • Senior Business System Analyst

    hace 12 horas

    Guadalajara, Jalisco, México Flex A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Business System Analyst to join our team at Flex, where you will have the opportunity to work with a talented group of professionals who design and implement complex planning and consolidation solutions in the EPM space.About the RoleAs a Senior Business System Analyst, you will be responsible...

  • Business System Analyst

    hace 13 horas

    Guadalajara, Jalisco, México Flex A tiempo completo

    Job SummaryWe are seeking a highly skilled Business System Analyst to join our team at Flex, a diversified manufacturing partner of choice. As a Business System Analyst, you will play a critical role in exploring complex business problems and developing automated solutions to improve operations and processes efficiency.Key Responsibilities:Research and...

  • Senior Business Solutions Analyst

    hace 11 horas

    Guadalajara, Jalisco, México HCLTech A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Business Solutions Analyst to join our team at HCLTech. As a key member of our organization, you will play a critical role in improving business processes, enriching user experiences, and configuring and integrating solutions to achieve business objectives.Key ResponsibilitiesBusiness Process Improvement:...

  • Business Solutions Analyst

    hace 11 horas

    Guadalajara, Jalisco, México Amdocs A tiempo completo

    About the RoleAmdocs is seeking a highly skilled Business Solutions Analyst to join our team. As a Business Solutions Analyst, you will play a key role in understanding the business needs of our customers and assessing the impact of those needs to communicate and implement efficient solutions.Key ResponsibilitiesReflect customer needs by assembling business...

  • Senior Business Systems Analyst

    hace 11 horas

    Guadalajara, Jalisco, México Baxter A tiempo completo

    About BaxterWe are a leading global healthcare company that develops and manufactures innovative medical products and therapies. Our mission is to save and sustain lives by bringing smarter, more personalized care to people around the world.Your Role at BaxterThe ServiceNow Business Analyst will play a critical role in driving business value by gathering IT...