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Customer service Bilingual Customer Service Representative

hace 3 meses


San Luis Potosí, San Luis Potosí, México Eichelmann Insurance A tiempo completo
Address customer complaints promptly and deliver suitable solutions and alternatives within designated timeframes. Conduct follow-ups to ensure satisfactory resolution.

Maintain detailed records of customer interactions, manage customer accounts, and file necessary documentation.

Adhere to established communication procedures, guidelines, and policies. Demonstrate exceptional customer engagement and commitment.

Work hours are from 7:30 AM to 5:00 PM, Monday through Friday.