ServiceNow Specialist

hace 4 semanas

Guadalajara, Jalisco, México Bosch México A tiempo completo

We are Bosch Digital. Our mission is to shape the digital future of Bosch together with our customers and partners in the Bosch divisions. We work with and for almost all Bosch units when it comes to collaboration on digital projects. We create, innovate, operate and maintain differentiating products, services and solutions that fascinate our customers and provide outstanding business value for Bosch. Bosch Digital is home to more than 10,000 unique and diverse talents around the world. Our agile mindset and working culture are a key driver of digital transformation at Bosch and gives both our associates and their ideas room to grow.

Job Description

The Bosch team is looking for a ServiceNow specialist who will design, research and customize within the ServiceNow framework, with the emphasis on IT Service Management development solutions, following technical directions and best practices, design citizen development solution and service standardization, meeting customer demands and following the priority driven by Bosch IT strategies and processes. This role will also provide the technical consultation for customers, customer support group and implementation teams.

Responsibility:

  • Design, develop, test, and document robust solutions, including ITSM, ITOM, UI customization and interfaces utilizing ServiceNow platform
  • Ability to develop data modeling and design
  • Translate user and architectural requirements into secure, well-tested implementations
  • Build-up standalone application consuming ServiceNow Web Services and APIs
  • Ability to consume RESTFul Web Service in combination with ServiceNow
  • Supporting ServiceNow platform configuration and growth direction
  • Conduct full SDLC to develop, unit-test, deploy, maintain codebases and peer review code changes
  • Resolve tough problems with the ideal solution, partnering effectively with various team members along the way
  • Remain up-to-date on industry trends, share knowledge among teams and abide by industry best practices
  • Work collaboratively with teams across multiple time zones and locations

Qualifications

  • 2+ years of professional experience with ServiceNow design, development and configuration in the areas of ITSM and ITOM and IT administration.
  • 2+ years of experience with APIs and integration design and implementation between ServiceNow and other systems
  • 2+ year working experience with Git and CI/CD tool suites
  • Experience with data modeling design and architecture
  • Certifications in ITIL and/or TOGAF is a plus
  • Ability to learn and apply new technologies through self-learning

Additional Information

Get to know more about how we work at Bosch and our new open positions on our social networks:

  • Facebook: Bosch Talento México
  • Instagram: Bosch Campus México
  • LinkedIn: Bosch México
  • Tiktok: Bosch Talento México

All of our vacancies are eligible for relocation financial support* based on internal mobility policy 0085.

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