Field Marketing Associate

hace 1 mes

Ciudad de México, Ciudad de México Zendesk A tiempo completo
Job Description

We are seeking a dynamic and focused Field Marketing Associate to join our growing team and support our marketing efforts in the LATAM region. This role is integral to our mission of driving growth and enhancing our market presence through strategic event coordination, multi-channel marketing, and lead generation.

As a Field Marketing Associate, you will collaborate with teams across the company to support the execution of impactful marketing initiatives. Your responsibilities will include daily tasks such as assisting in the planning and execution of marketing activities, supporting marketing team, executing daily administrative activities, following up on reports and activities, creating purchase orders, following up with vendors, supporting overall field marketing activities.


What You Get to Do Every Day:

Event Coordination and Support:

Assist in the planning and execution of in-person and online events, including webinars and third-party events, to drive regional growth. Help ensure seamless execution and impactful attendee experiences.

Multi-Channel Marketing Initiatives:

Support marketing initiatives across various channels and stages of the funnel. Assist with both digital and in-person strategies to engage and convert customers.

Administrative Support:

Help with daily administrative tasks, such as scheduling, report generation, and activity follow-up. Assist with the creation and management of purchase orders.

Cross-Functional Collaboration:

Work with various marketing departments to ensure field marketing activities align with overall business objectives. Foster collaboration and communication across teams.

Content Localization and Adaptation:

Assist in reviewing and adapting global content for localization, ensuring effectiveness across all marketing channels in the region.


What you bring to the role:

Proven Track Record:

- Ability to support marketing programs, including event coordination, multi-channel marketing, and overall marketing activities support.

Experience:

- Prior internship or up to 1- 2 years of experience in a marketing role, within a fast-paced environment.

Operational Support:

- Experience supporting operations teams and assisting in managing programs that impact various groups of employees, ensuring alignment with business goals.

Cross-Functional Collaboration:

- Ability to work across diverse teams and geographies, helping to synthesize what may appear to be competing priorities to achieve common goals.

Organizational Skills:

- Ability to assist in distilling complex, multi-faceted topics into an organized, structured approach, mobilizing the right people to execute effectively.

Where We Work
Zendesk is not your average tech company. We have all the stuff you'd expect - competitive pay, benefits, appealing offices, snacks, and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

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