Field Service Representative

hace 2 meses


Monterrey, Nuevo León, México Trane Technologies A tiempo completo
En Trane Technologies desafiamos lo posible. Nuestras marcas, que incluyen Trane y Thermo King - crean acceso a la refrigeración y la comodidad en edificios y hogares, transporte y protección de alimentos y productos perecederos, conectan a los clientes con un rendimiento elevado con menos impacto ambiental, reducen drásticamente las demandas de energía y las emisiones de carbono, e innovan con un mundo mejor en mente. Desafiamos con audacia lo que se considera posible para un mundo sostenible.

Resumen del Trabajo:

Brindar soporte técnico a distribuidores y clientes, tanto en persona como de forma remota. Capacitar a los técnicos de los distribuidores y clientes en el conocimiento de los productos Thermo King para ayudar en su desarrollo. Mantenerse conectado con los equipos de ingeniería, capacitación, calidad y garantía de Thermo King, llevando a su atención los problemas en el campo y asuntos de calidad, y proporcionando retroalimentación a los distribuidores y clientes.

Responsabilidades:

Proporcionar consultoría técnica a clientes y distribuidores.

Capacitar a los técnicos de los distribuidores y clientes en su área de responsabilidad. Auditar la red de distribuidores para asegurar su mejora.

Definir nuevas áreas en las que Thermo King debería tener nuevas ubicaciones de distribuidores para brindar un mejor soporte a nuestros clientes.

Resolver problemas técnicos y responder a las consultas de los distribuidores.

Proponer mejoras a los productos de Thermo King y coordinar la implementación de estas mejoras para mejorar la confiabilidad del equipo.

Calificaciones:

Graduado en Ingeniería Mecánica, Eléctrica o Electrónica.

Competente en el uso del paquete Microsoft Office.

Conocimientos en sistemas de refrigeración, eléctricos y mecánicos.

Dominio del inglés y portugués será tomado en cuenta.

Ofrecemos una compensación competitiva, beneficios y programas integrales que ayudan a nuestros empleados a prosperar tanto en su vida profesional como personal. Nos enorgullecemos de nuestra cultura ganadora, que es inclusiva y respetuosa en su esencia. Compartimos la pasión por servir a los clientes, cuidar a los demás y desafiar audazmente lo que es posible para un mundo sostenible.

Estamos comprometidos a lograr una diversidad en nuestra fuerza de trabajo que refleje nuestras comunidades. Como empleador, ofrecemos igualdad de oportunidades. Todos los solicitantes calificados reciben consideración para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identificación de género, nacionalidad, condición de embarazada, edad, estado civil, discapacidad, condición de veterano protegido o cualquier estado legalmente protegido.

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