Technical Analyst 2-Support
hace 3 semanas
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.Career Level - IC2**What you will do**:- Develop an understanding of your product and related domain.- Design, develop, and test new product features according to industry and customer requirements.- Familiarize yourself with legacy code and build upon it.- Execute strategies to ensure the highest product quality.- Collaborate with multiple teams around the world to deliver best-in-class products.- Research and share industry best practices to develop new products.- Automate workflow processes for your team.**What you will bring**:- Knowledge of computer science and related fields.- A proactive approach to learning new skills, tools, and programming languages.- A mindset that keeps asking "what if?".- The agility to abandon traditional ways of thinking and embrace the unknown.- The creativity, confidence, and passion to share your eureka moments (including failures).- Availability to work 40 hours per week- Relocation to MDC Guadalajara, one of the best facilities to incubate your potential- You must have graduated within the last year.**What we will give you**:- Competitive salary with exciting benefits.- Constant training so you are ready to make an impact.- Flexible and hybrid work for the ideal work-life balance.- Exposure to all the latest technology tools so you can find your calling.- Freedom to define your professional aspirations and choose your own path.- Self-paced learning, access to Oracle Certification Platform and courses that will help you advance your career journey.An open culture that champions what makes you unique.- **_A career at Oracle is defined by you._**_We give you the freedom and skills to write your own success story.No matter what path you choose, you will gain invaluable learning experiences and receive support to become your best self._**_Oracle is an equal opportunity employer._**_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, and any other characteristic protected by law._**keyword**:campmxtrainee
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Technical Analyst 2-support
hace 2 semanas
Zapopan, México Oracle A tiempo completoOracle IT-Support personnel have a deep understanding of the company products and extensive experience in troubleshooting, helping customers solve technical issues usually by remote diagnosis on the phone or via chat support in a timely manner.An Oracle IT-Support Analyst must have real technical expertise in order to be able to help the customer, work...
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Technical Analyst 2-support
hace 3 días
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to cover a position in operations, as technical analyst, support at Oracle Customer Connected Service Delivery (CCSD) organization and services. This posting is to cover a position in operations, as technical analyst - support at Oracle Customer Connected Service Delivery (CCSD): - It's mandatory to...
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Technical Analyst 2-Support
hace 3 días
Zapopan, Jalisco, México Oracle A tiempo completoJob DescriptionAs a member of the IT-Support organization, your focus is to provide technical help for oracle employees 24x7x365 support. This position is specifically designed to help cover a local TechBar and Field support across two Guadalajara office locations. This involves resolving technical questions regarding the use of and troubleshooting for...
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Technical Analyst 2-support
hace 1 semana
Zapopan, México Oracle A tiempo completoWe are seeking someone with 0-2 years of experience possessing the following qualifications:- **Technical Background**:Bachelor's degree in computer science, information technology, or related field preferred. Relevant experience with any bachelor’s degree is also considered.- **Communication Skills**:Exceptional written and verbal communication skills....
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Technical Analyst 2-support
hace 6 días
Zapopan, México Oracle A tiempo completo**Qualification/Requirements** Minimum 3 years of relevant experience working as IT Service Desk analyst level 2+ - Willingness to work weekends (flex scheduling) - Ability to diagnose and resolve general technical issues (on Win, macOS, Linux) - Proven experience and knowledge from medium to high level in tech support on at least FOUR of the following...
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Technical Analyst 2-support
hace 2 semanas
Zapopan, México Oracle A tiempo completo**Qualification/Requirements** Minimum 3 years of relevant experience working as IT Service Desk analyst level 2+ - Willingness to work weekends (flex scheduling) - Ability to diagnose and resolve general technical issues (on Win, macOS, Linux) - Proven experience and knowledge from medium to high level in tech support on at least FOUR of the following...
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Technical Analyst 2-support
hace 2 semanas
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
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Technical Analyst 2-support
hace 1 día
Zapopan, México Oracle A tiempo completoThis posting is to cover a position in operations, as technical analyst: - The position requires working on shifts 365X7X24 and as well to work physically at Oracle office in Guadalajara (CAMPUS) into a labor framework that involves to follow a hybrid remote way (some days at the office others ones remotely) but it can require fully shifts support at the...
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Technical Analyst 3-support
hace 1 día
Zapopan, México Oracle A tiempo completo**Customer Support - Senior Technical Support Analyst - Fusion Cloud****Detailed Description and Job Requirements - External**As a Senior Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance...
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Technical Analyst Support
hace 3 semanas
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
