Quality Complaints Analyst
hace 2 semanas
**Descripción y detalle de las actividades**- Responsible to process complaints in Agile system, including follow-up with Customer Care group to get further complaint information, analyze the reported defect(s) and related information, process complaint data in Agile system and provide Quality Engineering with information related to the complaint for further implementation of corrective and preventive actions, as requiredResponsibilities:- Monitor reception of returned products related to complaints- Analyze returned products (As required)- Confirm or dismiss reported defect, thru the information gathered and results of inspection / analysis done by the Complaints Quality Inspector.Archive quality records related to quality, per applicable procedures.Generate investigation reports- Propose corrective actions to Quality Engineering group- Generate, analyze and distribute complaints report- Input complaints information in Agile system and follow-up to closure, on time and in full.Maintain applicable procedures up to date and ensure adherence to them- Track adherence to pre-defined KPIs**Experiência y requisitos**- PLEASE, NO EXCEPTION, SEND YOUR RESUME AT 'E N G L I S H' - Professional degree- 1 year of experience in complaint handling (preferably for medical industry)- Advanced English level (perform fluid presentations, maintain conversation at a professional level, understanding and writing all information related to complaints).Oracle, Agile: A plus- Knowledge in drawing interpretation, document control guidelines, risk assessments, BOMs, FMEAs, QSR ISO *****:****.PLEASE, NO EXCEPTION, SEND YOUR RESUME AT 'E N G L I S H'**Organización**- ENOVIS México, S.A. de C.V.**Giro**- Maquiladora (Export.)**Actividad principal**- Manufactura aparatos ortopédicos.**Número de empleados**- ******Número de vacantes** 1**Área** Calidad**Contrato** Permanente**Turno** Diurno**Jornada** Tiempo Completo**Estudios** Carrera Profesional**Sexo** Indistinto
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Quality Assurance Analyst
hace 2 semanas
Tijuana, México Seguros Confie A tiempo completo**Job Information**:Department Name- ALLIANTJob Type- Full timeService Now Ticket- INC Industry- CommunicationsModality- HybridWork Experience- 0-1 yearAssigned Recruiter ContactDate Opened- 05/07/2025City- TijuanaState/Province- Baja CaliforniaCountry- MexicoZip/Postal Code- 22010The Quality Assurance Analyst is responsible for monitoring and evaluating...
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Quality Assurance Analyst
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Tijuana, México Seguros Confie A tiempo completo**Job Information**: Department Name - ALLIANT Job Type - Full time Service Now Ticket - INC1242356 Industry - Communications Modality - Hybrid Work Experience - 0-1 year Assigned Recruiter Contact Date Opened - 05/06/2025 City - Tijuana State/Province - Baja California Country - Mexico Zip/Postal Code - 22010 The Quality Assurance Analyst is...
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Quality Analyst Wise
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Tijuana, México TaskUs A tiempo completoReady to Make a Ridiculous Move? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! What does a Quality Analyst really do? Think of yourself as someone who will...
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Quality Analyst Wise
hace 2 días
Tijuana, México TaskUS A tiempo completoReady to Make a Ridiculous Move? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! What does a Quality Analyst really do? Think of yourself as someone who will...
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Qa Analyst
hace 1 día
Tijuana, México Seguros Confie A tiempo completoJob InformationDepartment Name- ALLIANTJob Type- Full timeIndustry- CommunicationsService Now Ticket- INCModality- On SiteWork Experience- 1-3 yearsAssigned Recruiter Contact- Date Opened- 12 / 17 / 2025City- TijuanaState / Province- Baja CaliforniaCountry- MexicoZip / Postal Code-Quality Assurance Analyst OverviewThe Quality Assurance Analyst is responsible...
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Qa Analyst
hace 1 día
Tijuana, México Seguros Confie A tiempo completoJob InformationDepartment Name- ALLIANTJob Type- Full timeIndustry- CommunicationsService Now Ticket- INCModality- On SiteWork Experience- 1-3 yearsAssigned Recruiter Contact- Date Opened- 12 / 17 / 2025City- TijuanaState / Province- Baja CaliforniaCountry- MexicoZip / Postal Code-Quality Assurance Analyst OverviewThe Quality Assurance Analyst is responsible...
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Quality Analyst
hace 2 semanas
Tijuana, México TaskUS A tiempo completoThe **Quality Analyst** is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and compatibility...
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Quality Analyst
hace 2 semanas
Tijuana, México Taskus A tiempo completoThe**Quality Analyst** is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected.The solution should be tested in terms of functionality, performance, reliability, stability, and compatibility with...
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Qa Analyst
hace 7 horas
Tijuana, México Seguros Confie A tiempo completoJob Information Department Name- ALLIANT Job Type- Full time Industry- Communications Service Now Ticket- INC Modality- On Site Work Experience- 1-3 years Assigned Recruiter Contact- Date Opened- 12 / 17 / 2025 City- Tijuana State / Province- Baja California Country- Mexico Zip / Postal Code- Quality Assurance Analyst Overview The Quality Assurance Analyst...
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Sr Customer Quality Engineer
hace 2 semanas
Tijuana, México North American Production Sharing A tiempo completo**Sr. Customer Quality Engineer****Essential responsibilities**:- 1- Handle customer complaints- 2- Track and communicate progress in Quality Improvements- 3- Develop tools to effectively track performance- 4- Communicate with customers to update on complaints- 5- Make presentations on Quality KPIs to Upper Management.- 6- Train employees in WCM Quality...
