Customer Service Associate

hace 2 meses

Guadalajara, México Helpware A tiempo completo

**About Us**
It's simple, we prosper by putting people ahead of profits. Point blank.

We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee experience is exactly how we provide high-class service to our powerhouse clients. Helpware is a better kind of outsourcing, one centered around People.

**So, why Helpware?**
Let's start with the facts. In the past year, our team has grown 4 times in size across the globe and increased company revenue exponentially. That's not by coincidence. People are our single greatest commodity, which is why we are careful who is let into our world of Helpers. We are currently in search of **Customer Service Associates **to push the boundaries and join our team of hard-working, driven individuals. If you value hard work, driving change, and contributing to something greater than yourself, check out the details below and apply

**Position Overview**:
As a Customer Service Associate, you will address various customer inquiries in a personalized, friendly, and informative manner, providing an exceptional customer experience.

**Primary Responsibilities**:

- Field customer questions and complaints in a pleasant, professional manner; escalate when appropriate following the proper procedures.
- Ensure that appropriate actions are taken to resolve customers' problems and concerns.
- Document customer accounts and records of customer interactions with details of inquiries, complaints, or comment appropriately according to client requirements.
- Perform other related duties as assigned.

**Qualifications**:

- Fluent in English (spoken and written) B2
- Excellent written and oral communication skills
- Full-time availability
- Computer Skills

**Work Environment**:
As the COVID-19 pandemic and the different levels of quarantine continue to threaten our future, what remains is our commitment to our people. We are committed to providing continuous employment to people, most especially to the ones severely affected by this pandemic. Our policy is our people first, and as such it is our goal to keep our employees safe during these uncertain times. To maintain a safe work environment at all our locations, we are continuing to take these safety measures on-site:

- Mandatory use of Personal Protective Equipment
- Sanitizing, disinfecting, or cleaning procedures in place
- Social distancing guidelines in place
- Divided workstations
- Remote interview process
- Virtual meetings

  • Customer Service Associate

    hace 3 días

    Guadalajara, México AZKA IT Consulting A tiempo completo

    Azka IT Consulting, empresa de consultoría y Servicios de Tecnologías de la Información. Nos encontramos en búsqueda de tu talento para formar parte de nuestro equipo como Customer Service Associate. Se requiere: - Nível de inglés avanzado (Conversacional). - Experiência de 0 a 3 años en atención al cliente, brindando y procesando...

  • Customer Service Associate

    hace 3 días

    Guadalajara, México AZKA IT Consulting A tiempo completo

    Customer Service Associate En Azka IT Consulting estamos en busca de tu talento para integrarte a una Empresa Multinacional de Consultoría y Servicios de Tecnologías de la Información. Requerimientos: - Inglés Avanzado Conversacional Indispensable - Mínimo un año de experiência en Customer Support/Service. - Conocimiento práctico de...

  • Customer Care Associate

    hace 2 meses

    Guadalajara, México OMRON A tiempo completo

    IN OMRON MÉXICO WE ARE LOOKING FOR OUR NEXT CUSTOMER CARE ASSOCIATE (located in Guadalajara, Jalisco) Omron Automation - Americas is looking for an energetic and focused Customer Care Associate (CCA)to join our class team. The responsibilities of this position include a broad range of customer service activities to support our Direct Customer and Channel...

  • Customer Care Associate

    hace 3 semanas

    Guadalajara, México OMRON A tiempo completo

    **Customer care associate** In OmronGuadalajarawe are looking for our customer service representative.The responsibilities of this position include a broad range of customer service activities to support our Direct Customer and Channel Partner sales efforts**.** **Responsibilities**: - Effectively resolve CSC case inquiries from beginning to closure in a...

  • Customer Care Associate

    hace 3 semanas

    Guadalajara, México OMRON A tiempo completo

    **Customer care associate** In OmronGuadalajara we are looking for our customer service representative.The responsibilities of this position includea broad range of customer service activities to support our Direct Customer and Channel Partner sales efforts**.** **Responsibilities**: - Effectively resolve CSC case inquiries from beginning to closure in a...

  • Customer Service Associate

    hace 2 días

    Guadalajara, México Helpware A tiempo completo

    **About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...

  • Customer Service

    hace 2 meses

    Guadalajara, México ZF A tiempo completo

    **What's Next? Join ZF!**: ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers...

  • Customer Service

    hace 1 semana

    Guadalajara, México ZF Group A tiempo completo

     Req ID 68918 Guadalajara, Mexico       ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric...

  • Customer Service

    hace 4 semanas

    Guadalajara, México ZF Group A tiempo completo

     Req ID 68918 Guadalajara, Mexico       ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric...

  • Customer Service

    hace 2 semanas

    Guadalajara, Jalisco, México ZF Group A tiempo completo

    Req ID 68918 Guadalajara, Mexico ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control,Integrated Safety, Automated Driving, and Electric Mobility, ZF...

  • Customer Service

    hace 3 semanas

    Guadalajara, Jalisco, México ZF Group A tiempo completo

    Req ID 68918 Guadalajara, Mexico ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control,Integrated Safety, Automated Driving, and Electric Mobility, ZF...

  • Customer Service.

    hace 2 meses

    Guadalajara, México ZF Group A tiempo completo

    Responsibilities 1. Research and respond to customer requests for quote, part availability, order status, and related requests at regular intervals throughout the day as instructed 2. Process and confirm customer orders utilizing ERP system(s). 3. Handle customer telephone calls through contact center. 4. Issue and follow through on all day-to-day...

  • Bilingual Customer Experience Associate

    hace 2 meses

    Guadalajara, México Helpware A tiempo completo

    **About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...

  • Customer Service

    hace 1 mes

    Guadalajara, México J&W CONSULTORES A tiempo completo

    **Vacante para la empresa J&W CONSULTORES en Centro -Guadalajara, Jalisco**: Empresa solicita: Customer Service **Requisitos**: 30 años en delante Licenciatura trunca o terminada en adminstracion o comercio Experiência en manejo de ordenes de compra, interlace entre produccion y cliente, manejo de provedores, busqueda de los mismos, cotizaciones,manejo...

  • Customer Service Associate

    hace 4 días

    Guadalajara, México Helpware A tiempo completo

    **About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...

  • Customer Service Associated

    hace 2 días

    Guadalajara, México AZKA IT Consulting A tiempo completo

    Azkait está en busca de Customer Service Associate - Asociado de Servicio al Cliente 3 años de experiência relevante - Interactuar con los clientes para proporcionar y procesar información en respuesta a consultas, inquietudes y solicitudes sobre productos y servicios. - Inglés conversacional avanzado, capaz de manejar negocios temas y tópicos. -...

  • Customer Service Representative

    hace 3 semanas

    Guadalajara, México Alfa Talent A tiempo completo

    **Customer service representative PRESENCIAL** Horarios: Dia y tarde Ubicacion: Tlaquepaque, Jalisco **Ofrecemos** $17,000 brutos Imss 100% Seguro de vida Seguro de gastos médicos mayores seguro dental y visual Vales de despensa $1,000 mensual 30 días de aguinaldo 2 días de vacaciones adicionales a la ley por año Presencial **Requisitos** Experiência...

  • Agente de Servicio Al Cliente Bilingüe

    hace 1 semana

    Guadalajara, México Customer Service IS A tiempo completo

    **Vacante para la empresa Customer Service IS en Guadalajara, Jalisco**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y...

  • Agente de Servicio Al Cliente Bilingüe

    hace 2 semanas

    Guadalajara, México Customer Service IS A tiempo completo

    **Vacante para la empresa Customer Service IS en Guadalajara, Jalisco**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y...

  • Agente de Servicio Al Cliente Bilingüe

    hace 4 días

    Guadalajara, México Customer Service IS A tiempo completo

    **Vacante para la empresa Customer Service IS en Guadalajara, Jalisco**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y...