Associate Sales Operations Specialist

hace 6 meses


Ciudad de México Zendesk A tiempo completo

Job Description

Zendesk is looking for a driven Sales Operations Specialist to join our high-performing Go-to-Market (GTM) team At Zendesk, you will have a major impact on the growth and direction of the North America Enterprise, Mid-Market, and Commercial business. You must have a growth mindset, love to collaborate with high caliber teammates, and be passionate about driving positive change.

As a key member of the GTM Operations team, your mission will be to work with Sales Operations leadership and internal teams to document and refine processes and programs for our successful and fast-growing sales team. Sound exciting? We'd love to talk

**Responsibilities**:

- Leverage project management, communication, and interpersonal skills to ensure the continued operational success of the North America Sales team.
- Monitor completion of cross-functional projects in a timely and efficient manner, flagging risks and resource requirements as needed.
- Partner with the Global Sales Operations and Enablement to build and implement regionally sound processes and programs.
- Support change management efforts by contributing to sales planning/enablement documentation and communication build outs.
- Assist Sales Operations leadership in annual GTM planning (territory carve, quota setting) by taking on administrative tasks, identifying ways to save time, and streamlining existing processes.

**Requirements**:

- Bachelor’s Degree in Business, Operations Management, Communications, or Social Studies (Psychology, Political Science, History, etc) or equivalent working experience.
- 2+ years of strategy & operations experience in Operations, Finance, Sales, Marketing, or Analytics functions.
- 2+ years using technical business tools: Excel/Gsheets (basic functions such as vlookup, pivot tables, conditional formatting), project management tools/concepts (Asana, Jira, RACI, etc)
- Organizational master with excellent time management and prioritization skills.
- Passion for crafting end to end project plans and improving existing programs.
- Effective, clear, and concise verbal and written communication skills.
- A penchant for customer service, patience, and resourcefulness.
- Prioritizes self-improvement and professional development.

**Preferred Qualifications**:

- Certified in Project Management, Six Sigma, Agile, or similar business process management and improvement methodologies.
- Familiar with standard Sales and Sales Operations processes and programs such as ROEs (Rules of Engagement), CRM data enrichment, SPIFFs, etc.
- 2+ years coding experience querying and scoping data using SQL (BigQuery preferred)

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

**The intelligent heart of customer experience**
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.



  • Ciudad de México Trust People A tiempo completo

    Description Award-winning and cloud-based customer service software **Global Company **trusted by +200k companies is looking for: **"Sales Operations Specialist"** Responsabilities: - Leverage project management, communication, and interpersonal skills to ensure the continued operational success of the North America Sales team. - Monitor completion of...


  • Ciudad de México Trust People A tiempo completo

    Description Are you a motivated individual with strong analytical skills? We are currently seeking an Associate Sales Operations Specialist to join our high-performing Go-to-Market (GTM). **Responsibilities**: - Become the team expert on Zendesk data fields and sources to support Sales and Sales Operations leadership on where to focus time and...


  • Ciudad de México, Ciudad de México Bain & Company Inc A tiempo completo

    Job OverviewBain & Company is a leading international management consultancy firm, renowned for assisting major corporations worldwide with strategy formulation, organizational design, and performance improvement.We are currently seeking an experienced Finance Operations Associate - Expense Management Specialist to join our team. The successful candidate...


  • Ciudad de México, Ciudad de México SalesCode A tiempo completo

    About SalesCode.ai:We are a pioneering Sales-Tech company that harnesses AI to drive sales upliftment for top global brands. With a strong presence in 16+ countries across Asia, Europe, and LATAM, we have established ourselves as a trusted partner for Large Consumer Goods (CPG) companies seeking to revolutionize their sales strategies.Our mission is to...


  • Ciudad de México Lilly A tiempo completo

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our...


  • Ciudad de México Thomson Reuters A tiempo completo

    **Sales Operations Specialist**: Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you. Join our team! This position provides support to the Sales organization on general sales-related matters, business policy, and procedural issues. May...

  • Sales Operations

    hace 3 semanas


    Ciudad de México, CDMX OperationsArmy A tiempo completo

    **Job Title**: Sales Operations Specialist **Location**: Remote (LATAM Region Preferred) **Compensation**: $800-$1200/monthly **Overview**: **Key Responsibilities**: **Daily & Weekly Operations**: - ** CRM Management**: Ensure the accuracy and upkeep of customer relationship management (CRM) tools by regularly updating sales data and records. - ** Sales...

  • Sales Associate

    hace 1 semana


    Ciudad de México, CDMX AllianceBernstein A tiempo completo

    Who We Are: AllianceBernstein (AB) is a global investment-management firm providing industry-leading research and investment solutions through a combination of innovation, intellectual curiosity, and relentless ingenuity. We offer high-quality research and diversified investment services to institutional and individual investors worldwide. Our clients...


  • Ciudad de México, Ciudad de México Chiesi Group A tiempo completo

    Job OverviewWe are seeking a highly motivated Special Care Sales Specialist to join our team at Chiesi Group. As a key member of our Commercial Operations team, you will play a crucial role in driving sales growth and delivering exceptional customer experiences.Responsibilities


  • Ciudad de México Upfield A tiempo completo

    **Buscamos un "Sales Operation Specialist" México** Upfield somos el futuro de la alimentación, contamos marcas icónicas en el mercado y tenemos presencia en más de 90 países, somos líderes mundiales en la alimentación basadas en plantas y hoy estamos en búsqueda de talento que quiera desarrollar su carrera profesional en una compañía con...

  • Gto Associate

    hace 3 semanas


    Ciudad de México, Ciudad de México Ingredion A tiempo completo

    About IngredionIngredion is a leading global provider of ingredient solutions to the food, beverage, and paper industries. With a rich history dating back over 90 years, we have established ourselves as a trusted partner in innovation, quality, and customer satisfaction.Job SummaryWe are seeking a highly motivated and talented GTO Associate - Operations...

  • Sales Associate

    hace 6 meses


    Edo. de México Montblanc A tiempo completo

    Reference Code: 95177**Sales Associate**: - México, MEX, MX- Fixed TermFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25...

  • Sales Associate

    hace 6 meses


    Edo. de México Montblanc A tiempo completo

    Reference Code: 95180**Sales Associate**: - México, MEX, MX- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25...


  • Ciudad de México, Ciudad de México Bright A tiempo completo

    About BrightWe are a leading fintech solar energy startup on a mission to reverse climate change, starting in Mexico. Our goal is to simplify the process of solar adoption through automation, overseeing everything from financial solutions to installation.Backed by top investors like First Round Capital, Y Combinator, and Leonardo DiCaprio, we're poised for...


  • Ciudad de México, Ciudad de México Avantor A tiempo completo

    The Opportunity: Avantor is seeking a skilled Financial Operations Specialist to perform daily accounting activities, record and report revenues, cost of sales, operating expenses, assets, liabilities, and intercompany transactions. The ideal candidate will have 4-6 years of experience in accounting, payroll, and finance activities, with a strong...


  • Ciudad de México, Ciudad de México SalesCode A tiempo completo

    About UsSalesCode.ai is a pioneering Sales-Tech company founded by former Coca-Cola business leaders. Our mission is to revolutionize sales performance with the power of AI.Operating at scale with top global companies like MARS, SHELL, RB, Coca-Cola, Colgate, Perfetti, and others across 16+ countries in Asia, Europe and LATAM, we're driving sales upliftment...

  • K9 Operations Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México SGI Global, LLC A tiempo completo

    Job Title: K9 Operations SpecialistSGI Global LLC is seeking a highly skilled K9 Operations Specialist to support the Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL) in Mexico City, Mexico. The selected candidate will provide professional and administrative support services to work with the U.S. Foreign Assistance...


  • Ciudad de México, Ciudad de México SalesCode A tiempo completo

    About SalesCode.aiWe are a pioneering Sales-Tech start-up, harnessing the power of AI to drive sales upliftment for top global companies. Our mission is to augment sales teams' competency and intelligence with AI, enabling them to achieve unprecedented sales and execution capabilities.Large Consumer Goods (CPG) Companies lose significant revenue due to human...


  • Ciudad de México Toshiba Global Commerce Solutions - External A tiempo completo

    **The company.** Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous...


  • Ciudad de México, Ciudad de México Nielsen A tiempo completo

    We are seeking a skilled Billing Operations Specialist to manage billing and revenue operations for one of the Nielsen business units. The ideal candidate will ensure timely and accurate billing for clients across North America and Europe. Responsibilities include executing, managing, and analyzing billing processes, monitoring and tracking billing data, and...