Sales Operations Optimization Specialist

hace 7 días


Ciudad de México, Ciudad de México Bright A tiempo completo
About Bright

We are a leading fintech solar energy startup on a mission to reverse climate change, starting in Mexico. Our goal is to simplify the process of solar adoption through automation, overseeing everything from financial solutions to installation.

Backed by top investors like First Round Capital, Y Combinator, and Leonardo DiCaprio, we're poised for exponential growth while maintaining a fun and rewarding work environment.

The Role

We are seeking an experienced Sales Operations Optimization Specialist to join our Sales Operations team. As a key member of our team, you will play a critical role in achieving Bright's key goals by optimizing our sales processes, driving efficiency, and ensuring seamless collaboration between sales, marketing, and other departments.

Responsibilities
  • Sales Process Optimization:
  • Analyze and enhance existing sales processes to increase efficiency and productivity.
  • Implement best practices to streamline workflows and reduce bottlenecks.
  • Work closely with cross-functional teams to ensure alignment and effectiveness.
  • Data Analysis and Reporting:
  • Develop and maintain sales analytics and reporting tools.
  • Provide insights and recommendations based on sales performance data.
  • Monitor key performance indicators (KPIs) and proactively address areas of improvement.
  • Sales Technology Management:
  • Oversee the implementation and utilization of sales tools and technologies.
  • Collaborate with IT to ensure the integration and functionality of sales systems.
  • Provide training and support to sales teams on the effective use of tools.
  • Forecasting and Planning:
  • Assist in the development of sales forecasts and targets.
  • Evaluate sales trends and market dynamics to inform strategic planning.
  • Cross-functional Collaboration:
  • Foster strong relationships with marketing, finance, and other relevant departments.
  • Coordinate with various teams to ensure a cohesive approach to achieving organizational goals.
Your Key Results
  • Objective: Customer Lifetime Value to Customer Acquisition Cost Ratio (LTV).
  • OKR 1: Achieve an LTV ratio of 3.0.
  • Objective: Customer Acquisition Cost for Residential Solar Customers (CAC for RSC).
  • OKR 2: Maintain a CAC of $0.28 per watt for residential solar customers (RSC).
  • Objective: Monthly Kilowatt Goal for Residential Solar Customers (WC).
  • OKR3: Achieve a monthly goal of 3,000 kilowatts (WC kW) for residential solar customers (RSC).
Requirements
  • You have a Bachelor's degree in Business Administration, Sales, or a related field (MBA is a plus).
  • You have proven experience in sales operations or a related role with a minimum experience of 1 -3 years.
  • You are comfortable speaking English and communicating concisely.
  • You are proficient in CRM software (e.g., HubSpot, PipeDrive, Salesforce, etc.) and other sales tools.
  • You can manage multiple projects and deadlines effectively.
  • You have the following skills:
  • Analytical and Problem-Solving skills.
  • Advanced SQL skills (preferably PostgreSQL).
  • Knowledge in software/business intelligence tools and platforms.
  • Excellent Communication skills.
  • Interpersonal skills.
Benefits
  • The opportunity to learn firsthand about the distributed generation regulatory scheme in México while being a part of the fastest-growing startup in the country.
  • A fun, high-caliber team that trusts you and gives you the freedom to be brilliant.
  • Possibility to earn equity at Bright.
  • Private health insurance.
  • Access to cost-free mental health care.
  • Parental leave.
  • Access to top-tier mentorship programs.
  • Remote work (48 hrs a week).

Equal Opportunity Employer:

Bright is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.



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