Associate Customer Service Rep
hace 3 días
Descripción y detalle de las actividades
**POSITION RESPONSIBILITIES**:
Primary responsibilities are design irrigation systems and provide customer support in resolving property design or product technical issues over the telephone during our high season.
**RESPONSIBILITIES INCLUDE**:
- Using CAD and other software, design irrigation systems in compliance with local, state or regional codes.
- Evaluates customer design requests for irrigation requirements and design intent.
- Analyzes and resolves irrigation design problems creatively, accurately and efficiently.
- Creates irrigation system designs with mínimal assistance.
- Performs routine general administrative tasks like reporting and recording design related information. Data entry information in customer data base. May assist in general tasks within the RBTS group.
- Assistswith identifying areas of need and proposing appropriate solutions.
- Must meet and comply with department and company policies, procedures, objectives and regulations.
Experiência y requisitos
**MINIMUM QUALIFICATIONS**:
- Technical education certificate required.
- Must have experience using CAD programs; understands technical concepts.
- Able to understand written English at an intermediate level.
- Basic knowledge of MS Office tools and Adobe Acrobat.
- Works well in a team environment; customer Service oriented.
- Creatively solves problems; capable of handling various projects or tasks at the same time (multitasker).
**DESIRED QUALIFICATIONS**:
- BA/BS Degree in Architecture, Civil Engineering, Agronomy or similar education.
- Telephone customer service experience.
Beneficios
- Beneficios de acuerdo a la LFT
**Número de vacantes** 2
**Área** Atención a Clientes/Call Center/Telemarketing
**Contrato** Temporal
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario**
- Tiempo completo
**Estudios** Preparatoria
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p. viajar** No
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