Euc Engineer

**Who is DigitalOnUs by TechMahindra?**

At DigitalOnUs by TechMahindra we not only provide Agile and DevOps methodologies to our customers, we have adopted the same within the company as well. Our nimble processes are not mired in red tape, yet robust, flexible and result-oriented. We are Software Engineers, Technical Architects, Cloud and DevOps specialists. But the most important, we are dreamers, creators and challengers. Each day, we strive to make great come alive. Our lemma: "work smart and play hard"

Our technology partners are Hashicorp, Cloudbees, Chef, Pagerduty, Docker, SAP and Google Cloud.

We're looking for a **EUC Engineer**

**Location: Mexico
- remote**

**Job Responsabilities**

**Job Description;**

**Responsible for developing, maintaining, and supporting technical infrastructure, hardware, and system software components**

**for small
- to mid-sized projects.**

**Major Tasks, Responsibilities, and Key Accountabilities**
- **Performs installation, configuration, maintenance, debugging and support for systems software/hardware, including**

**implementation support for multiple infrastructure platforms on mid-sized and smaller projects.**
- **Tunes platforms to ensure expected availability and performance levels are achieved. Performs root cause analyses for**

**service interruption recoveries. Creates preventative measures and presents to management.**
- **Identifies and tests processes for automation. Performs configuration prior to the quality assurance process.**:

- **Develops expert knowledge of industry best practices and uses that knowledge to provide technical support to project team**

**members.**
- **Provides 24/7 on-call support for assigned systems, including investigating and troubleshooting problems.**:

- **Discusses issues with users and translates issues to determine appropriate technical solutions**.

**Preferred Qualifications**
- **3-5 years of systems engineering experience preferred.**:

- **Demonstrated effective verbal, written, and organizational skills.**:

- **Strong troubleshooting and analytical skills.**:

- **Experience operating with mínimal supervision.**

**Technologies - Ivanti EPM, Ivanti UVM, Microsoft Windows10/11 Administration, Application Packaging, Printer Management, Desktop Management, Mac Management.**

**What you can expect from us**

At DigitalOnUs by techmahindra what distinguishes us from other teams is the comfortable environment which engenders trust within teams and with our customers. Trust and openness leads to quality, innovation, commitment to deliverables, efficiency and cost-effectiveness for all our customers.
- Work with some truly remarkable IT engineers, architects, specialists and more.
- We're growing at a phenomenal pace and we'd like some company.
- Hear your voice, nurture your talent and help you strengthen your foot print
- Benefits above the law
- Mentorship, and opportunities to grow and learn