Service Desk

The Service Desk agent is responsible for providing Service Desk support services L1 and in some cases L2 and ensuring high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Service Desk agent analyzes the problems and records the issues addressed...

**Service Desk Bilingue ( Presencial/ Zapopan )** Empresa importante a nível nacional solicita: - Agente de Service Desk Bilingüe ( Presencial / Zapopan ) - *Bachillerato terminado ( Con certificado ) - *Inglés Avanzado *Experiência comprobable en call center ( Service Desk): - Conocimietos en : Microsoft Outlook, AD, servidor Win, sistema operativo...

_**¿Quiénes somos?**_ - Intecfra, empresa dedicada al giro de venta y arrendamiento de equipo de cómputo y soluciones de TI en general, se encuentra en búsqueda de talento para su área de Mesa de Servicios. Únete al equipo como: Ingeniero Service Desk._ - Funciones y actividades:_ - _Atención de incidentes y requerimientos en plataformas de...

We are looking for an IT Service Desk to implement new and existing customer basic Managed Services. As our IT Service Desk, you will work with customers, vendors, and the assigned project manager to ensure managed networking services are deployed to support customers’ business needs. Qualifications: - English Proficiency - 2+ years of customer support...

Empresa importante a nível nacional solicita: Agente de Service Desk Bilingue - Bachillerato terminado ( Con certificado ) - Inglés Avanzado - Experiência comprobable en call center ( Service Desk): - Conocimietos en : Microsoft Outlook, AD, servidor Win, sistema operativo Windows, conceptos de redes, componentes de hardware de PC y sus funcionalidades....

_**¿Quiénes somos?**_ - Intecfra, empresa dedicada al giro de venta y arrendamiento de equipo de cómputo y soluciones de TI en general, se encuentra en búsqueda de talento para su área de Mesa de Servicios. Únete al equipo como: Ingeniero Service Desk._ - Funciones y actividades:_ - _Atención de incidentes y requerimientos en plataformas de...

We are looking for your talent. If you have worked as the following positions we can consider your skills: Ticket Support Service Desk Technical Support Customer On-Site Guadalajara 3 to 4 years Top $55,000 1 - Application Support Knowledge - Batch Job Monitoring and Troubleshooting - SQL knowledge - Familiar with Unix commands - Experience working in...

**¡INTECFRA TE ESTA BUSCANDO!** ¿Te gustaría trabajar en una empresa líder en soluciones de TI? Somos una empresa dedicada a la venta y arrendamiento de equipo de cómputo e infraestructura de TI, estamos en búsqueda de talento para el área de TI como Analista de Service Desk. **Actividades**: - Recibir las llamadas realizadas por usuarios de...

**SERVICE DESK ANALYST** **FUNCIONES Y RESPONSABILIDADES**: - Supervisa y responde rápidamente a las solicitudes relacionadas con problemas de TI, brindando soporte directamente, por teléfono y/o desde la aplicación ServiceDesk y ayudando en la resolución de problemas. - Crea nuevas cuentas de red y prepara el sistema/cuenta para nuevos empleados y...

Job Summary: As a Service Desk, you will be the first point of contact for customers seeking technical assistance over email, phone, or ticketing system tool. You will provide support to customers, troubleshoot technical issues, and offer timely resolutions. Proficiency in English at the C1 level is necessary to communicate effectively with our...

**Responsibilities**: - Act as the primary point of contact for Spanish-speaking clients seeking technical assistance and support. - Communicate with English-speaking clients fluently at the C1 level to understand and address their technical needs. - Diagnose and troubleshoot technical problems, providing step-by-step guidance to end-users. - Escalate...

**Job Summary: **Responsibilities: - Act as the primary point of contact for Spanish-speaking clients seeking technical assistance and support. - Communicate with English-speaking customer fluently at the C1 level to understand and address their technical needs. - Diagnose and troubleshoot technical problems, providing step-by-step guidance to end-users. -...

**Company description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Mexico, Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a...

Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Mexico, Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a...

**¡UNETE A NUESTRO EQUIPO!** - **¿Quiénes somos?**_ - Intecfra, empresa dedicada al giro de venta y arrendamiento de equipo de cómputo y soluciones de TI en general, se encuentra en búsqueda de talento para su área de Mesa de Servicios. Únete al equipo como: Ingeniero Soporte Nível 2._ - **Funciones y actividades**:_ - _Atención de incidentes y...

Company Description VANTIVA, headquartered in Paris, France and formerly known as Technicolor, is a global technology leader in designing, developing and supplying innovative products and solutions that connect consumers around the world to the content and services they love - whether at home, at work or in other smart spaces. VANTIVA has also earned a...