Network & Radio-communication Maintenance Support

hace 2 semanas


City, México Thales A tiempo completo

Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems. Together We deployed the first-ever nationwide ticketing system which processes over 50 million ticketing transactions in 100 cities daily.

En RCS México, nos encontramos en búsqueda de un Comunicaciones, Electrónica, Eléctrica, Sistemas o afín, para cubrir la posición de Network & Radio-communication maintenance support engineer; para laborar de forma presencial en sitio y rolar turnos; en los municipios de Zinacantepec, Toluca de Lerdo, Metepec, San Mateo Atenco, Lerma y Ocoyoacac, Estado de México; así como en las alcaldías de Cuajimalpa y Álvaro Obregón en la CdMx.

En esta posición serás responsable de brindar soporte técnico especializado en sitio, para la atención de las fallas de los sistemas de Telecomunicaciones (Nível 3), Suporte técnico en sitio, para la atención de las fallas de los sistemas de Red de datos IP/MPLS, Fibra óptica, Telefonía IP, Radio comunicaciones por banda ancha (WiFi tierra-Tren) y GSM-R (Nível 3), generando el dictamen hacia el cliente por medio del análisis de causa/raíz y conocimientos técnicos avanzados en Telecomunicaciones, así como capacitación tanto formal con on-the-job en sitio, del personal técnico y de supervisión de mantenimiento., con las siguientes responsabilidades:

- Soporte técnico al equipo para el mantenimiento de los subsistemas de Red de datos IP/MPLS, Fibra óptica, Telefonía IP, Radio comunicaciones por banda ancha (WiFi tierra-Tren) y GSM-R, implementados en el TIMT.
- Soporte y capacitación a los técnicos y supervisores de mantenimiento, para la configuración de los equipos de telecomunicaciones a reparar/reemplazar, conforme el “Configuration Management Plan” & los “Configuration Items” correspondientes del proyecto.

Principales Actividades
- Capacitación técnica, tanto formal como on-the-job de los técnicos y supervisores de mantenimiento, para desarrollo del mantenimiento preventivo y atención de incidentes en mantenimiento correctivo.
- Generar el dictamen de análisis de causas de fallas, reportadas en incidentes durante la operación y/o mantenimiento preventivo, para poder deslindar responsabilidades y determinar las acciones correctivas y/o de reparación de los equipos afectados
- Durante el proceso de transición de la implementación del proyecto a su mantenimiento (CAPEX a OPEX), participar activamente en el Comité de evaluación y solución (CCB) de las fallas mayores / sistemáticas (PCR - Problem Change Request) reportadas en la implementación del proyecto (CAPEX), para atención y seguimiento de PCR, proponiendo acciones y/o adecuaciones a la ingeniería.
- Contribuir para probar y validar la solución de PCR que se terminen en los CCB
- Retroalimentación de resultados técnicos en campo a área de ingeniería del proyecto (SEM), con activa participación en el registro y análisis de lecciones aprendidas del proyecto.


  • Customer Support Engineer

    hace 4 semanas


    City, México DE-CIX Management GmbH A tiempo completo

    For our North-American locations, we are looking for a highly motivated**,** **Customer Support Engineer (Network) (m/w/d)**: **Our Offer**: - Processing of new customer connections and upgrades with a focus on troubleshooting - Supporting the Head of Customer Services - A permanent position with the world’s market leader in its sector with short...

  • Field Support Technician

    hace 4 semanas


    Mexico City Spin Master Ltd A tiempo completo

    Job Description : What will you work on? IT Field Support Technician will provide technical support to end-users through on-site and remote assistance, as well as at trade shows when required. The successful candidate will be responsible for installing, maintaining, and troubleshooting hardware and software systems, as well as assisting with...


  • Mexico City 0360 BSS Mexico A tiempo completo

    At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our...


  • Mexico City Infosys Mexico A tiempo completo

    Job Description Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.At Infosys, we assure that your...

  • Cloud Network Engineer

    hace 4 semanas


    Mexico City Konfío A tiempo completo

    What´s Konfio? A financial technology company dedicated to supporting the small and medium-sized companies in Mexico, developing and offering financial solutions to solve their main problems, and seeking to be the best ally of entrepreneurs with dreams and ambitions to create value, consolidate their well-being and contribute to the community. ...

  • IT Helpdesk Support

    hace 2 días


    Mexico City One Park Financial A tiempo completo

    Duties and Responsibilities• Provides intermediate-level support to end-users for Windows Users (Active Directory). • Windows Support. • VoIP Support • Office365 & Exchange Online Support. • Conducts support and troubleshooting for the Technology areas, including Voice, WAN, LAN, PC, Laptop, Printer, Password Resets, Printers, etc. • Interacts...


  • Mexico City Epam A tiempo completo

    Description DESCRIPTION Are you a network support expert with a passion for Azure technologies? Do you thrive in dynamic, collaborative environments? If so, we have an exciting opportunity for you! We're currently seeking a Senior Network Support Engineer with Azure to join our vibrant team. This role offers the chance to ensure the...


  • Mexico City TigerTeam A tiempo completo

    Empresa global se encuentra en la búsqueda de un Maintenance SupportRequisitos:Requisitos:Experiencia a partir de 3 años generalMínimo 1.5 años de experiencia de soporte de aplicaciones en Java y SQLUnix o LinuxBuenas habilidades de comunicación.Buenas habilidades analíticas y de resolución de problemasInglés Avanzado Conversacional Escolaridad:...

  • Maintenance

    hace 2 días


    Mexico City Marriott International A tiempo completo

    Job Number 24079970Job Category Engineering & FacilitiesLocation Le Méridien Mexico City, Paseo de la Reforma 69, Mexico City, Distrito Federal, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance...

  • Maintenance Technician

    hace 4 semanas


    City, México Thales A tiempo completo

    Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems. Together We deployed the...

  • IT Helpdesk Support

    hace 2 semanas


    Mexico City One Park Financial A tiempo completo

    Duties and Responsibilities• Provides intermediate-level support to end-users for Windows Users (Active Directory). • Windows Support. • VoIP Support • Office365 & Exchange online Support. • Conducts support and troubleshooting for the Technology areas, including Voice, WAN, LAN, PC, Laptop, Printer, Password Resets, Printers, etc. • Interacts...

  • Global Technical Support

    hace 4 semanas


    Mexico City Mexico Ciena Mexico S.A. de C.V. A tiempo completo

    Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

  • Network Coordinator

    hace 4 semanas


    Mexico City Edenred A tiempo completo

    Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.  We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.  ...


  • Mexico City Wärtsilä A tiempo completo

    Senior Maintenance Planner Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions,...


  • Mexico City Foreign, Commonwealth & Development Office A tiempo completo

    The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual...

  • Technical Support Enginer

    hace 4 semanas


    Mexico City Acute Talent A tiempo completo

    Perform triage on issues and identify root cause, provide solution Responsible for Daily health Checks and keep the development Agile teams updated on planned activities.Ability to provide support for application check-outs for infrastructure maintenance such as patching or server upgrades Understanding of REST services and Oracle/SQL Understanding of...


  • City, México Aspen Technology A tiempo completo

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

  • Maintenance Supervisor

    hace 4 semanas


    City, México Thales A tiempo completo

    Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems. Together We deployed the...


  • Mexico City Cisco A tiempo completo

    What You'll Do Cisco Umbrella is looking for a Customer Support Engineer (Tier I) to join our Support Team. At Cisco Umbrella, Customer Support is marketing. Helping our customers is the best way to give to our brand and you're our ambassador in this mission. This is an opportunity to join a fast-growing distributed team where you will be able to...


  • Mexico City Marriott International A tiempo completo

    Job Number 24064642Job Category Engineering & FacilitiesLocation Courtyard Mexico City Airport, Sinaloa 31 Penon de los Banos, Mexico City, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve...