Front Desk Clerk

hace 4 semanas

Ciudad de México CDMX Marriott International, Inc A tiempo completo

**Additional Information**
**Job Number**24196900
**Job Category**Rooms & Guest Services Operations
**Location**The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico, 6500
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Operations Team Lead

    hace 3 semanas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    We are seeking an experienced Front Desk Clerk to join our team at Courtyard Mazatlan Beach Resort. As a member of our operations team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in process.About the RoleThe successful candidate will be responsible for:Managing Front Desk Operations: You will...

  • Front Desk

    hace 3 meses

    Ciudad de México, CDMX CJ CAPITAL FAMILY OFFICE A tiempo completo

    **FRONT DESK** - Brindar atención de calidad al personal interno y externo dando respuesta y solución oportuna a los requerimientos que se presenten, manteniendo; el control en la recepción, e instalaciones. - Brindar apoyo en actividades administrativas encomendadas para el logro y consecución de los objetivos de la empresa. **Requisitos**: - Manejo...

  • Mgr-front Desk

    hace 2 meses

    06030, Ciudad de México, CDMX Marriott International, Inc A tiempo completo

    **Job Number** 24174825 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Mexico City Reforma, Av. Paseo de la Reforma No. 69, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

  • Front Desk Supervisor

    hace 8 meses

    México Hilton A tiempo completo

    Front Desk Supervisor A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...

  • Gerente de Front Desk

    hace 6 meses

    Ciudad de México CLUB 51 A tiempo completo

    CLUB 51 es un espacio de formación y pensamiento empresarial y foros de discusión para temas de transformación, cambio y disrupción, con una amplia agenda de eventos y actividades. Forma parte del equipo de Front Desk como**:Gerente de Front Desk** **Requisitos**: - Bachillerato o licenciatura en: Turismo, administración, hotelería o similares. -...

  • Front Desk Supervisor

    hace 8 meses

    México Hilton A tiempo completo

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

  • Front Desk Supervisor

    hace 8 meses

    México Hilton A tiempo completo

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

  • Front Desk Agent

    hace 6 meses

    Ciudad de México Umbral, Curio Collection by Hilton A tiempo completo

    **Front Desk Agent (Hotel)** *Proceso de Check In / Check out. *Resolucion de Problemas. *Manejo de Terminales bancarias. *Atencion a los detalles. *Inglés avanzado indispensable. Pay: $8,000.00 - $10,000.00 per month COVID-19 considerations: Acordadas por GOB CDMX Work Location: In person

  • Mgr-Front Desk

    hace 6 meses

    Ciudad de México Marriott International A tiempo completo

    JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures...

  • Front Desk Agent

    hace 2 semanas

    Ciudad de México, CDMX TASMAN A tiempo completo

    Estamos en busca de Front desk nocturno Idioma Ingles-Español. Facilidad de palabra Excelente atencion a clientes Intuitivo Solucionador de conflictos Tipo de puesto: Tiempo completo Sueldo: $12,000.00 - $14,000.00 al mes Beneficios: - Aumentos salariales - Bebidas gratis - Caja de ahorro - Descuentos y precios preferenciales - Días de paternidad...

  • Front Desk Agent

    hace 3 semanas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Front Desk Agent - JW Marriott Cancun Resort & SpaAbout the Job:We are seeking a Front Desk Agent to join our team at the JW Marriott Cancun Resort & Spa. As a Front Desk Agent, you will be responsible for providing exceptional guest service, processing reservations, and handling inquiries.Key Responsibilities:Process all reservation requests, changes, and...

  • Front Desk Manager

    hace 3 semanas

    Ciudad de México, Ciudad de México Marriott International A tiempo completo

    OverviewThe Front Desk Manager is a vital role in delivering exceptional guest experiences at Marriott International. As a key member of the front office team, you will be responsible for overseeing the daily operations of the front desk, ensuring seamless check-ins and check-outs, and providing unparalleled customer service.

  • Front Desk Supervisor

    hace 6 meses

    México Auberge Resorts A tiempo completo

    **Company Description** Nestled along the coastal paradise of Riviera Maya on a pristine oceanfront site, remarkable for its lush and expansive mangrove gardens and deep white-sand beach, an extraordinary resort is taking shape: Etéreo, a new destination from Auberge Resorts Collection opening late 2021, will bring a compelling luxury experience where...

  • Assistant Front Desk Director

    hace 6 meses

    Ciudad de México Sofitel Mexico City Reforma A tiempo completo

    Company Description Subdirector de Recepción Sofitel Mexico Reforma es una marca de hotel global que ofrece servicio cálido y experiências auténticamente regionales en lugares de presencia incomparable. Sea un embajador de la marca y su hotel como Subdirector de Recepción. - Sofitel Mexico Reforma el lugar donde la elegancia francesa se mezcla...

  • Ejecutivo de Front Desk

    hace 4 semanas

    Ciudad de México, CDMX Hotel Belair Unique & Hotel Belair Business WTC CDMX A tiempo completo

    **HOTEL BEL AIR UNIQUE & HOTEL BELAIR BUSINESS CDMX WTC** Solicita: **EJECUTIVO DE FRONT DESK** Sexo: Indistinto Estado Civil: Indistinto Edad: 22 a 28 años Escolaridad: Lic. En Administración De Empresas Turísticas / Turismo (Indispensable) Disponibilidad de Tiempos (Rolan 3 Turnos) INGLES AVANZADO (Capas de establecer conversación). Experiência: NO...

  • Front Desk Clerk

    hace 4 semanas

    06500, Ciudad de México, CDMX Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24196900 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico, 6500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management APTITUDES DESEABLES Educación: Título de estudios secundarios o...

  • Recepcionista de Hotel

    hace 6 días

    Ciudad de México, CDMX Soho House & Co. A tiempo completo

    En Soho House, el Front Desk Agent / Agente de Recepción, ayuda a los socios a registrarse en la propiedad y a los huéspedes del hotel a alojarse en sus habitaciones, además de agilizar diversas consultas, riesgos y otros asuntos que puedan surgir. El Front Desk Agent / Agente de Recepción es responsable de recibir los pagos y hacer el balance de caja al...

  • Front Desk Ambassador

    hace 2 semanas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    We are seeking a highly skilled and experienced Front Desk Ambassador to join our team at AC Hotel Queretaro Antea. This is a full-time opportunity that requires excellent communication skills, attention to detail, and the ability to provide exceptional guest service.Job SummaryThe Front Desk Ambassador will be responsible for ensuring a smooth check-in and...

  • Front Desk Supervisor

    hace 3 semanas

    Ciudad de México, Ciudad de México Marriott International A tiempo completo

    About Marriott InternationalMarriott International is a global hospitality leader, operating over 7,000 properties in more than 131 countries. Our brand portfolio includes some of the most recognized names in the industry, such as The Ritz-Carlton, Bulgari Hotels & Resorts, and JW Marriott.About the JobWe are seeking a highly skilled and motivated Front Desk...

  • Recepcionista Front Desk

    hace 1 mes

    Ciudad de México, CDMX ADMINISTRACIONES HEXA A tiempo completo

    Estamos en búsqueda de un profesional altamente motivado y orientado al servicio para unirse a nuestro equipo en el área de Recepción. Esta posición es fundamental para garantizar una excelencia en el trato y servicio excepcional para nuestros inquilinos. **Requisitos**: - Escolaridad Licenciatura trunca o terminada en áreas administrativas. -...