Inside Sales/ Costumer Service

hace 6 meses


Aguascalientes, México Donaldson A tiempo completo

Donaldson is committed to solving the world’s most complex filtration challenges. Together we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

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Principales funciones:
Este rol es responsable de administrar las operaciones y sistemas Donaldson-cliente, es el principal punto de contacto para las cuentas asignadas, responsable de procesamiento y seguimiento de órdenes, soporte administrativo y comunicación con las áreas de soporte. Esta posición requiere habilidades de comunicación que ayuden a desarrollar y fortalecer las relaciones con las cuentas asignadas.

**Responsabilidades**:

- Servir como punto principal de contacto para los clientes asignados.
- Seguimiento a ordenes de compra, desde colocación hasta su entrega.
- Seguimiento a clientes para gestionar órdenes de compra.
- Seguimiento a consultas proporcionando información de productos y cotizaciones.
- Mantener registro de actividades como llamadas y correos electrónicos en CRM.
- Elaboración de reportes de ventas.

Habilidades:

- Ingles intermedio-avanzado.
- Organización y administración de tiempo.
- Excelentes habilidades de comunicación.
- Trabajo en equipo.
- Aptitud de servicio al cliente.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.


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