Team Leader/supervisor/trainer

hace 2 semanas

Ciudad de México CDMX American Telemarketing Solutions A tiempo completo

At Lendigate, we are dedicated to empowering businesses across the United States by providing essential funding solutions. As a leading player in the B2B sales industry, we take pride in our innovative approach to helping companies achieve their financial goals. We’re seeking a dynamic and experienced Team Leader to drive our sales team to new heights.

**Key Responsibilities**:

- Lead, mentor, and manage a team of sales representatives, providing guidance, support, and training to enhance performance and productivity.
- Develop and implement strategies to achieve sales targets and drive business growth.
- Monitor team performance and metrics, providing regular feedback and coaching to ensure high levels of success.
- Conduct regular team meetings to review progress, address challenges, and share best practices.
- Collaborate with the management team to identify areas for improvement and implement solutions.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Handle escalated issues and resolve conflicts to maintain a positive and productive team environment.
- Prepare and present reports on team performance, sales results, and other relevant metrics to senior management.

**Qualifications**:

- Proven experience in B2B sales, with a track record of achieving and exceeding sales targets.
- Previous experience in a leadership or supervisory role within a call center environment (sales campaigns).
- Strong understanding of sales strategies, call center operations, and performance metrics.
- Excellent communication, interpersonal, and motivational skills.
- C1 or C2 English level.
- Ability to analyze data, identify trends, and make data-driven decisions.
- Proficiency with CRM software and other sales tools.
- Strong problem-solving abilities and a proactive approach to overcoming challenges.
- High level of professionalism, integrity, and dedication to fostering a positive work culture.

**What We Offer**:

- Monthly base salary of $18,000.00 net Mexican pesos (bi-weekly pay).
- Uncapped performance-based incentives + a special Team Leader bonus structure (paid monthly).
- Punctuality & attendance bonus.
- Opportunities for career growth and professional development.
- Law benefits.
- A supportive and collaborative work environment.
- Happy Hour on Fridays
- Flexible working arrangements to support work-life balance.

Pay: From $18,000.00 per month

Ability to commute/relocate:

- 11530, Ciudad de México, CDMX: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Team Leader of a sales campaign: 2 years (required)
- cold sales: 1 year (required)

**Language**:

- C1 or C2 English (required)

Work Location: In person

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