Analista de Workforce Management
hace 3 meses
REQUISITOS:
ESCOLARIDAD: PREPARATORIA TERMINADA. EXPERIENCIA: MÍNIMA DE 6 MESES COMO ANALISTA DE WFM.
PAQUETERÍA: OFFICE 70% (EXCEL AVANZADO: CRUCES, FÓRMULAS, VALIDACIÓN, ANÁLISIS DE DATOS, MACROS).
SE HACE EXAMEN DE VALIDACIÓN DE CONOCIMIENTOS DE EXCEL
FUNCIONES:
CONOCIMIENTO EN MÉTRICAS DE CALL CENTER.
GENERAR REPORTERÍA QUE SERÁ EMITIDA A LOS CLIENTES Y DE FORMA INTERNA. ANÁLISIS DE KPI´S PARA LA TOMA DE ACCIONES EN TIEMPO REAL.
CONOCIMIENTO DE FORECAST ASÍ COMO EN STAFFING Y PROGRAMACIÓN DE PERSONAL CUMPLIENDO OBJETIVOS.
OFRECEMOS: SUELDO $7,000 LIBRES PRESTACIONES DE LEY
SEGURO DE VIDA
MEMBRESÍA DE DESCUENTOS CON EMPRESAS EN CONVENIO.
HORARIO: LUNES A DOMINGO - 8:00 A 15:00 DESCANSO ROLADO
ZONA PARA LABORAR: CERRADA RELOX 16, CHIMALISTAC, ÁLVARO OBREGÓN, MUY CERCA DE MB DR. GÁLVEZ.
55
10
50
79
07
Tipo de puesto: Tiempo completo
Salario: $18,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Seguro de vida
Lugar de trabajo: In person
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