Technical Support Specialist

**Your Job** Koch Global Services (KGS) Customer Service Organization is seeking a Technical Support Specialist to join our team! Join an organization that supports Koch companies across several different industries and create value through problem solving and innovating. In this position, you will be responsible for providing a consumer-focused service...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. We are a global team united by our desire to connect diverse people with common values for Boldr impact.  We employ just over a thousand team members across five...

**IMPORTANT: Flexibility in working prime and overnight shifts considering 24x7 operations. ENGLISH ADVANCED.** **Job requirement**: - Preferred/Good to have A+ certified (Core Networking Concepts) - Preferred/Good to have ITIL certified (ITSM Knowledge - Service Now & CSM) - Excellent written and verbal communication (Must be Bi-lingual English +...

**About the Role**: **Key Responsibilities**: - Identify and replicate technical issues, ensuring accurate documentation and reproduction steps. - Utilize SQL and database skills to troubleshoot and resolve technical challenges effectively. - Take ownership of the bug queue, ensuring timely and effective resolution of reported issues. - Potentially assist...

Mexico 2.5-5 Years Mexico **Job Family** Support (Support) **Job Description (Posting).** To provide technical support to end users of a product (eg. BEA support, ORACLE tech support) as per defined SLAs agreed with the customers (1.) To dialog and interact with technical users of the product (2.) To document all the defined processes and the methods...

We are currently seeking a Network Support Specialist Advisor to join our team in Mexico _ **Position overview** - Act as point of escalation for the Network Data team and collaborate with internal services support teams to ensure timely resolution of issues. - Manages the development of innovative and cost-effective solutions to problems of clients. -...

:Provide assistance to customers, consultants and partners on the usage of Mitratech products through our customer support portal, email, chat and phoneTroubleshoot issues through reproducing the problem and determine resolutionTriage newly reported problems, assign proper severity and work to identify a resolutionUpdate the ticket tracking system to provide...

Job Title: Application Support Specialist Department: Engineering Reports To: Manager, Tech Support Seniority Level: Junior to Mid-level Employment Type: Full-time SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES - Conduct analysis and troubleshooting to understand and replicate reported system issues. - Clearly communicate software problems to Software...

**Vacante para la empresa Jabil Circuit en Guadalajara, Jalisco**: Actualmente en Jabil seguimos creciendo y estamos muy emocionados por los nuevos grandes retos que se nos presentan, unete como support specialist **Escolaridad**: Licenciatura en contabilidad/ finanzas o alguna area administrativa **Deseable**: - Nível de educación deseada:Superior -...

**Who we are** Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Philippines, and Germany, providing Customer Experience & Operational Support services for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding solutions to our partners by leveraging our...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

Introduction As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and...

ResponsibilitiesThis role is the key interface between Finastra clients on one side and development organization on the other side, contributing to the overall delivery of software and services to ensure a world class customer experience. The holder of the role is a product specialist, with technical competencies, responsible for handling and resolving the...

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered...

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered...

We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. BMW pipeline for German speakers in Mexico NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in...

We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. BMW pipeline for German speakers in Mexico NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in...

Can you handle managing multiple projects, no problem? We are looking for a Technical Support Specialist! As a Technical Support Specialist, you’ll work with Customer Success, Product, and R&D teams worldwide to drive event success for our customers. This role will require a flexible schedule in order to best support our customers, some days you will need...

Are you passionate about technology, self-motivated and energetic? Do you like to provide top-notch customer service? If the answer is YES, we have a job for you! We are a software-as-a-service provider and have over a thousand B2B customers in North America and worldwide. We are growing fast and looking for a new member of our **Technical Support...

Responsibilities This role is the key interface between Finastra clients on one side and development organization on the other side, contributing to the overall delivery of software and services to ensure a world class customer experience. The holder of the role is a product specialist, with technical competencies, responsible for handling and resolving...