Internal Customer Tech Support

**The Team**:NetSuite is a place where you can build your career and have fun while doing so! We’re invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support,...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

**Position Scope**: - Responds to all incoming calls, from both external and internal customers - Translates Service Requests (SRs) within language scope - Monitors work queues for exceptions, new SRs and transfers - Report to a regional Global Customer HUB manager - Works with GRID engineers, managers and other internal resources to facilitate the...

About the Role: Intugo is seeking a skilled Customer Support Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing top-notch support to our clients via phone and in-person.

OverviewAs a member of the Oracle Support organization, you will play a critical role in delivering exceptional support services to our customers.Key ResponsibilitiesResolve post-sales customer inquiries via phone and electronic means.Provide technical guidance and troubleshooting assistance for Electronic Support Services.Serve as a primary point of contact...

Job OverviewWe are seeking a highly skilled and experienced Tech Support Expert to join our team at Oracle. As a Technical Analyst 2-Support, you will be responsible for providing top-notch technical support to our customers, troubleshooting complex issues, and working closely with our IT department to ensure seamless assistance.

Oracle is seeking a Customer Support Specialist to join our global Service Desk team. This role requires remote, non-technical work on North America day shifts (5 days/week) with weekend rotation.Key Responsibilities:Act as the first point of contact for customers and triage their requestsTriage customer requests and engage technical teams and expertsCapture...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

**Job Summary** As a member of the Support organization at Oracle, your focus is to deliver post-sales support and solutions to our customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

As a key member of the Oracle Support organization, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. Your focus will be on resolving complex technical issues related to Oracle products and applications, while serving as a trusted advocate for customer needs. This involves providing expert-level...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

**What you´ll do...** - As a member of the Intelligent Operations team, you will be responsible for: _ L1 Support, monitoring of the performance and other proactive thresholds for the Oracle SSC Customers This includes, but is not limited to: - Monitor Oracle Cloud Management Dashboards for OCI customers. - Acknowledge alerts and inform customers of...

Job Summary: As a member of the Support organization at Oracle, your focus is to deliver post-sales support and solutions to customers while serving as an advocate for their needs.Key Responsibilities:Resolve post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for...

As a member of the Support organization at Oracle, you will play a crucial role in delivering exceptional post-sales support and solutions to our customer base. Your focus will be on resolving customer inquiries, providing technical guidance, and facilitating relationships between customers and internal Oracle teams.The ideal candidate will possess a strong...

**Job Summary**This role will provide system and process support for the SC Markets and Logistics department, focusing on data analysis and customer-facing interactions.**Key Responsibilities**:Ensure high-quality customer service, with a strong focus on professionalism, attention to detail, and prioritization of tasks.Support the delivery of documents to...

Oracle IT-Support personnel have a deep understanding of the company products and extensive experience in troubleshooting, helping customers solve technical issues usually by remote diagnosis on the phone or via chat support in a timely manner. An Oracle IT-Support Analyst must have real technical expertise in order to be able to help the customer, work...

Do you thrive on tackling difficult problems? Do you aspire to join a team that utilizes your experience with source code and problem-solving skills to resolve important problems? This is your opportunity to join an industry leader in digital commerce. You will work with a comprehensive technology platform enabling customers to provide B2C and B2B solutions...