Service Desk

**Service Desk Analyst** **Responsabilidades Principales**: - Proporciona asistencia técnica avanzada al cliente al atender llamadas entrantes utilizando las mejores prácticas basadas en ITIL - Realiza el diagnóstico, la investigación y la resolución de incidentes para cumplir con los requisitos del cliente de SLA. - Crea y cumple con las solicitudes...

Title: Service Desk Analyst - Work Location: Monterrey, N.L._ - Status: Full-time with Benefits_ - Shift: Within 4AM to 9PM - Weekends between 9AM to 7PM - shift to be determined_ - Hours per Week: 42.5_ - Salary: 17K - 18K monthly depending on experience_ - Require: _ - Bilingual - Advanced English speaking/written skills_ Job Summary: About Us: DYOPATH, a...

Title: Service Desk Analyst - Work Location: Monterrey, N.L - ONSITE_ - Status: Full-time with Benefits_ - Shift: Within 4AM to 9PM - Weekends between 9AM to 7PM - shift to be determined_ - Hours per Week: 42.5_ - Salary: 17K - 19K MXN monthly depending on experience_ - Require: _ - Bilingual - Advanced English speaking/written skills_ Job Summary: About...

Title: Service Desk Analyst - Work Location: Monterrey, N.L - ONSITE_ - Status: Full-time with Benefits_ - Shift: 4:00AM to 1:00PM_ - Salary: 15K - 16K MXN monthly depending on experience_ - Require: _ - Bilingual - Advanced English speaking/written skills_ Job Summary: About Us: DYOPATH, a leading Managed Service Provider (MSP) was founded to empower...

Description AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies. We are looking for your talent as an **IT Service Desk Agent - Portuguese.** **Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring...

Description AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies. We are looking for your talent as an **IT Service Desk Agent - Portuguese.** **Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring...

Why GMF? GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer...

AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as an IT Service Desk Agent - Portuguese.Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to...

Advanced Technology Services (ATS) es una empresa l¡der nacional en brindar servicios y soluciones de TI a grandes corporaciones de Fortune 100. Nuestros servicios incluyen: Help Desk, Desk Side Support, PC Life Cycle Support, PC y Wintel / Unix Server Maintenance. ATS ha mejorado el rendimiento de las empresas m s sofisticadas del mundo y debemos nuestro...

Funciones Operativas Atención de ticket vía remota (vía rdp, TeamViewer, any desk) Revision de logs para identificar problemas Documentación de procedimientos Conocimientos basicos de telecomuncaciones (direccionamiento, DNS, DHCP, Gateway, VPN, etc.) Tipo de puesto: Tiempo completo Salario: $10,000.00 al mes Horario: - Incluye fines de semana -...

AGENTE SERVICE DESK Edad: 25-45 años Generó: Indistinto Escolaridad: Lic. En Telecomunicaciones o afín a TI Experiência: En Telecomunicaciones, Atención al cliente, Representante de servicio, Capacidad de mantener contacto telefónico (escucha activa), Familiaridad con sistemas y prácticas de gestión de relaciones de los clientes. Funciones: 1....

Teletrac Navman is a software-as-a-service (SaaS) provider leveraging location-based technology that empowers people managing mobile assets to move their business forward with certainty. Whether you come from a customer service background, or if you have prior experience with the help desk, this position will offer you the opportunity to continue developing...

**Job Title: Information Technology Helpdesk Analyst -Customer Service Desk Mandarin Chinese Language Support** **Work Location**: REMOTE - Mexico RELIABLE INTERNET REQUIRED **Work Hours (From/To): Various shifts and positions available** **Pay: $800.00 - $1800.00 USD Monthly includes all applicable and required benefits by law** **Reports To (Title)**:...

**Vacante para la empresa Azka IT Consulting en Monterrey, Nuevo León**: - AzkaIT - Consulting,Consultoría de Tecnología y Negocios en búsqueda de tu talento como:_ **_ Service Desk Trilingüe Inglés - Portugués_** - **_ Nível Educativo Superior concluida_**: - **_ Experiência mínima 2 años_**: - **_ Idioma Ingles y Portugues conversacional (se...

Teletrac Navman is a software-as-a-service (SaaS) provider leveraging location-based technology that empowers people managing mobile assets to move their business forward with certainty. Whether you come from a customer service background, or if you have prior experience with the help desk, this position will offer you the opportunity to continue developing...

Empresa global se encuentra en la búsqueda de un Service Desk Analyst -BilingualResponsabilidades:Brindar asistencia remota a los usuarios finales (teléfono, correo electrónico, chat y autoservicio)Instalación y configuración de software.Proporcionar solución de problemas técnicos a los problemas reportados por los usuarios finales.Actividades de...

At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. Job Summary The IT...

**Publication Date**:Apr 4, 2023**Ref. No**:472786**Location**:Monterrey, Nuevo Le - n, MX, 66490**The future is our choice** At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices...

**Night Shift - Remote Service Desk Jr: Portuguese/English.** **Onsite training 1 month and visit office occasionally.** **Monday to Friday: 1am - 9am** - **Perform first-level diagnosis** and troubleshooting support to end-users and customers. - **Work under minimum supervision and receive inbound transactions and inquiries**, provide support in...

Field Incoming Help Requests - Resolve IT Support Requests - Escalate Advanced Cases - Maintain Service Records Salesforce is a plus You'll have law and superior benefits! Send your resume updated! Tipo de puesto: Tiempo completo Salario: $15,000.00 - $19,000.00 al mes Horario: - Rotativo Prestaciones: - Aumentos salariales - Descuento de gimnasio -...