Service Desk Analyst

Title: Service Desk Analyst - Level 2 - Work Location: Monterrey, N.L - ONSITE_ - Status: Full-time with Benefits_ - Shift: 4:00AM to 1:00PM_ - Salary: 15K - 19K MXN monthly depending on experience_ - Require: _ - Bilingual - Advanced English speaking/written skills_ Job Summary: About Us: DYOPATH, a leading Managed Service Provider (MSP) was founded to...

Title: Service Desk Analyst - Work Location: Monterrey, N.L - ONSITE_ - Status: Full-time with Benefits_ - Shift: Within 4AM to 9PM - Weekends between 9AM to 7PM - shift to be determined_ - Hours per Week: 42.5_ - Salary: 17K - 19K MXN monthly depending on experience_ - Require: _Bilingual - Advanced English speaking/written skills_ Job Summary: About...

Title: Service Desk Associate - Work Location: Monterrey, N.L_ - Status: Full-time with Benefits_ - Shift: Available to work ALL SHIFTS_ - Hours per Week: 40-45 hours_ - Salary: 12K - 14K monthly depending on experience_ - Require: _ - Bilingual - Advanced English speaking/written skills_ Job Summary: About Us: DYOPATH, a leading Managed Service Provider...

We are looking for a customer service oriented **Service Desk B2B** specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the...

Description Service Team Leader Monterrey, NL   About Optimas:  Optimas OE Solutions is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Optimas Manufacturing has been associated with the...

**Bilingual Help Desk Analyst**: **Date**:Jun 26, 2023 **Location**: MONTERREY, MX **Company**:NEORIS We are **NEORIS**! **As a digital accelerator we help companies step into the future! Currently we are looking for a Bilingual Help Desk Analyst. **Requirements**: - Create, update and close tickets (incidents or requests). - Perform initial triage and...

Description AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies. We are looking for your talent as an **IT Service Desk Agent - Portuguese.** **Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring...

Why GMF? GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer...

**Excellent proficiency in English, Spanish and Portuguese**: - Understand Business requirement and translate them into IT Deliverables. - Maintains ownership of Incidents/Requests, monitors open tickets and seeks resolution/completion. - Responsible for driving SLA for IS Support and handles escalations. - Train, develop and manage effectively the ongoing...

Job Summary The IT Service Desk Support Specialist supports Polaris’s worldwide IT operations, providing first-line support to Polaris users with exceptional and professional customer service. This position is 100% technical support for employees and system-generated Service Desk submissions, including documenting procedures and managing incidents to...

AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as an IT Service Desk Agent - Portuguese.Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to...

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

**TITLE**: Sr. Service Desk Analyst **LOCATION**: Monterrey, MX - REMOTE **STATUS**:Full-Time with Benefits **SHIFT**: Monday - Friday: 6:30AM to 3:30 PM Monday - Friday: 10:00AM to 7:00 PM **SALARY**: 19K - 23K depending on experience **REQUIRED**: Bilingual - fluent English/Spanish required **_*During Training - Schedule will be Monday - Friday, 8...

Empresa global se encuentra en la búsqueda de un Service Desk Analyst -BilingualResponsabilidades:Brindar asistencia remota a los usuarios finales (teléfono, correo electrónico, chat y autoservicio)Instalación y configuración de software.Proporcionar solución de problemas técnicos a los problemas reportados por los usuarios finales.Actividades de...

**Service Desk Agent - Level 2** **Monterrey, NL** *** **About Optimas**: Optimas OE Solutions is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Optimas Manufacturing has been associated with the...

At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. Job Summary The IT...

Experiência Mínima 1 año en atender y resolver incidentes y requerimientos de sistemas via help desk - Entrega de reportes de incidencias - Eficiencia y manejo en la atención a usuarios de todos los níveles - Conocimientos base en plataformas y sistemas operativos, servicios de conectividad y redes. - Documentando casos y problemas en el Service Desk -...

**ABOUT COVER DESK**: Cover Desk celebrates five years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico. **JOB SCOPE**: As an ambassador to Cover Desk Mexico,...

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...