Service Desk

Overview: **Join our Team!** Our Service Desk Team provides first level support through taking calls, handling incidents and requests using ServiceNow, in this entry level role as a **Service Desk Agent** you will be responsible for supporting internal customers who are experiencing software or hardware related issues. We are looking for individuals with...

Title: Service Desk Analyst - Work Location: Monterrey, N.L - ONSITE_ - Status: Full-time with Benefits_ - Shift: Within 4AM to 9PM - Weekends between 9AM to 7PM - shift to be determined_ - Hours per Week: 42.5_ - Salary: 17K - 19K MXN monthly depending on experience_ - Require: _Bilingual - Advanced English speaking/written skills_ Job Summary: About...

Title: Service Desk Analyst - Level 2 - Work Location: Monterrey, N.L - ONSITE_ - Status: Full-time with Benefits_ - Shift: 4:00AM to 1:00PM_ - Salary: 15K - 19K MXN monthly depending on experience_ - Require: _ - Bilingual - Advanced English speaking/written skills_ Job Summary: About Us: DYOPATH, a leading Managed Service Provider (MSP) was founded to...

Title: Service Desk Associate - Work Location: Monterrey, N.L_ - Status: Full-time with Benefits_ - Shift: Available to work ALL SHIFTS_ - Hours per Week: 40-45 hours_ - Salary: 12K - 14K monthly depending on experience_ - Require: _ - Bilingual - Advanced English speaking/written skills_ Job Summary: About Us: DYOPATH, a leading Managed Service Provider...

Description AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies. We are looking for your talent as an **IT Service Desk Agent - Portuguese.** **Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring...

Why GMF? GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer...

**Excellent proficiency in English, Spanish and Portuguese**: - Understand Business requirement and translate them into IT Deliverables. - Maintains ownership of Incidents/Requests, monitors open tickets and seeks resolution/completion. - Responsible for driving SLA for IS Support and handles escalations. - Train, develop and manage effectively the ongoing...

AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as an IT Service Desk Agent - Portuguese.Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring incoming tickets to...

**Service Desk Agent - Level 2** **Monterrey, NL** *** **About Optimas**: Optimas OE Solutions is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Optimas Manufacturing has been associated with the...

Experiência Mínima 1 año en atender y resolver incidentes y requerimientos de sistemas via help desk - Entrega de reportes de incidencias - Eficiencia y manejo en la atención a usuarios de todos los níveles - Conocimientos base en plataformas y sistemas operativos, servicios de conectividad y redes. - Documentando casos y problemas en el Service Desk -...

**ABOUT COVER DESK**: Cover Desk celebrates five years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico. **JOB SCOPE**: As an ambassador to Cover Desk Mexico,...

Position overview: A Level 2 Service Desk Agent is a crucial part of an organization's IT support team, responsible for resolving complex technical issues that require a deeper understanding of IT systems and infrastructure. This role involves providing advanced technical support, ensuring timely incident resolution, and contributing to the overall...

Analista de Service Desk - Português **Local de Trabalho**: San Nicolás de los Garza, MTY **Requisitos**: - Formação: Licenciado ou Engenheiro. Carreira Técnica ou Bacharelado - Capaz de manter uma conversação fluente em português e inglês de nível Intermediário-Avançado a Avançado Experiência obrigatória: - Mínimo de 3 anos de...

**Job Description Summary**: **Job Overview**: Serving customers by performing higher level troubleshooting, providing resolution where L1 either does not have the technical capability or where the issues are more complex and time consuming. Logging OEM hardware tickets with vendors and managing them to resolution. Work with vendors and different L2, L3...

Empresa global se encuentra en la búsqueda de un Service Desk Analyst -BilingualResponsabilidades:Brindar asistencia remota a los usuarios finales (teléfono, correo electrónico, chat y autoservicio)Instalación y configuración de software.Proporcionar solución de problemas técnicos a los problemas reportados por los usuarios finales.Actividades de...

**SERVICE DESK AGENT** **Requisitos**: - Excelentes habilidades de comunicacion en **Ingles**. - Al menos 1 año de experiência en soporte tecnico via telefonica. - Conocimiento IT. - Estudios minimos Preparatoria (Comprobable) - Disponibilidad de Horarios. OFRECEMOS: - Rango Salarial de **25k a 35k por mes **(Depende de experiência). - Seguro de...

**Publication Date**: Mar 6, 2023 **Ref. No**: 472786 **Location**: Monterrey, Nuevo Len, MX, 66490 The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices...

**Publication Date**: Nov 13, 2023 **Ref. No**: 500025 **Location**: Monterrey, Nuevo Len, MX, 66490 The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right...

Empresa 100% mexicana con 27 años de experiência brindando servicios y productos de TI a importantes compañías nacionales e internacionales. Por expansión en nuestros servicios, te invitamos para que te puedas integrar a nuestro equipo como: Soporte Técnico Bilingue - Profesionista o técnico en áreas de informática (o carrera a fin) - Al menos 6...

Somos una Empresa 100% Mexicana con más de 30 años en el mercado brindando soluciones de valor par a nuestros clientes en el segmento de las Tecnologías de la Información. Por crecimiento, queremos invitarte a formar parte de nuestras filas de talento como: Soporte Tecnico SISTEMAS, Soporte Tecnico Horario Hibrido: Lunes a Viernes 8:00am a 5:00pm Trabajo...