Associate Manager, Customer Experience

About UsMarriott International, Inc. is a global hospitality leader, operating over 100 award-winning properties worldwide.Your RoleWe are seeking an experienced Customer Experience Associate to join our team at The Ritz-Carlton in San Jose del Cabo, Mexico.Job SummaryThis role will be responsible for delivering exceptional customer experiences and ensuring...

**About the Role** The Mobility Rider Experience Manager is the guardian of the customer experience and will be obsessed with knowing every detail around the E2E customer journey for specific issue types. He or she will ensure every aspect of our customer support processes are designed with our customers, and our budget, in mind - creating strategies for...

Royal Holiday is a worldwide leader in the international travel industry, with over 40 years of experience and more than 80,000 members around the world. We also own and operate the Park Rpyal Hotels and Resorts chain, with 14 locations in Mexico and 4 international locations (Miami, Orlando, Buenos Aires and Puerto Rico). Our business is BOOMING and we are...

General information- Country - Mexico - City - Mexico City - Department - Customer Relations - Job ID - 37177 - Description & Requirements- The Customer Experience Manager (CEM), Senior will build, develop, and mature multi-level customer relationships to foster partnerships with all levels of the customer organization including executive and C-Level to...

**Customer Service Associate** **Associate III - BPM **Who we are**: UST HealthProof is a dynamic company with a mission to lower the cost of care and deliver the future of healthcare. Our consumer-centric approach gives our health plan customers a modern infrastructure and reduced administrative costs, helping to drive better business results for our...

What to Expect - Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to sustainable...

**Unilever is currently hiring for**Customer Experience Manager**BPC**: **Function**:Customer Experience Manager **Reports to**: Customer Experience Director Mexico **Scope**: Mexico **Location**: Bosques **Terms & Conditions**: Full-time position. Local conditions apply. Previous experience in Customer Experience desired, strong communication skills,...

**Job Overview:**We are seeking a highly skilled Customer Experience Operations Manager to join our team at MaryRuth. This individual will play a critical role in ensuring seamless coordination and optimal performance between workforce operations and customer support systems.**Key Responsibilities:Track and analyze the automated self-service system's...

At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Since 2020, Lyft Mexico has been building its team and in May 2022, we opened an office in the heart of Mexico City. We have grown to more than 200 team members across...

At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

Capacitación y certificaciones constantes, ambiente relajado, trabajo por objetivos, estabilidad laboral; somos una consultora especializada en soluciones de Big Data y Analítica Mundial, buscamos para nuestro equipo un consultor Customer Experience con altos conocimientos en retail para el desarrollo de proyectos de Gestión Avanzada de Clientes,...

Capacitación y certificaciones constantes, ambiente relajado, trabajo por objetivos, estabilidad laboral; somos una consultora especializada en soluciones de Big Data y Analítica Mundial, buscamos para nuestro equipo un consultor Customer Experience con altos conocimientos en retail para el desarrollo de proyectos de Gestión Avanzada de Clientes,...

Provides support to the Customer Success Managers in our largest customer base ensuring fast and efficient response and resolution of customer requests. Working alongside teams of Customer Success Managers the Customer Success Associate proactively manage inbound customer requests and ensure that these are seen through to full resolution. This requires...

6+ years of experience in Customer experience - 3 years of experience as a Program or Project Manager - 3 years of experience in using data to drive strategies - 3 years of experience influencing stakeholders - English Advanced (C1+) - Bachelor's degree - This is not a remote position, onsite assistance is required 5 times per week. Key job...

Facilitates and leads LATAM all centers through organizational initiatives and implementation. - Provides strategic leadership to LATAM call center management to ensure all Call Center groups meet quality standards and performance expectations of providing high quality customer service to the Company’s client/customer base. - Develops and sustains a team...

**Associate Account Manager** **What you’ll do**: Core Responsibilities and Activities Contract reconciliation, Quotes to customer, tool tracking, Tier 1 customer interface and non-budgeted revenue tracking. Maintain various tracking documents to ensure customer deliverables are achieved. Miscellaneous assignments and projects as directed. **What is...

**Número de Empleo** 23046146 **Categoría de Empleo** Human Resources **Ubicación** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** Y **¿Reubicación?** N **Tipo de Posición** Management *** The Manager of Associate Relations works as a member of the...

**Job Number** 23046146 **Job Category** Human Resources **Location** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico **Schedule** Full-Time **Located Remotely?** Y **Relocation?** N **Position Type** Management *** The Manager of Associate Relations works as a member of the CALA Work Environment/Associate...

**Sr. Associate Manager, Sales Account Management** As the Associate Manager, Sales Account Management, you will be responsible to build solid rapport with customers to maximize the business growth via promotion planning, sales order proposal, negotiation, and merchandising. You will improve the market share and deliver the business...

**About the Role** At Uber Delivery, providing exceptional customer support to our merchants, couriers, and consumers is central to our business success. As we continue to scale rapidly, maintaining a high level of customer service is essential. The Uber Direct Project Manager role is key to enhancing customer experience, driving cross-functional...