Customer Experience Manager

About OPINATOR and this role:We're a high-tech company that develops and markets a cloud-based platform specialized in Customer Experience and Digital Marketing.You will join a digital global company with a dynamic culture based on training, transparency, responsibility, attention to detail and customer focus.As a Customer Experience Manager you will have 3...

General information- Country - Mexico - City - Mexico City - Department - Customer Relations - Job ID - 37177 - Description & Requirements- The Customer Experience Manager (CEM), Senior will build, develop, and mature multi-level customer relationships to foster partnerships with all levels of the customer organization including executive and C-Level to...

About the Role:We are seeking a highly skilled Customer Experience Manager to join our team at Amazon Mexico. The ideal candidate will be responsible for leading the strategic and tactical actions to improve the customer experience, working relentlessly to identify opportunities for improvement and implementing effective solutions.Key Responsibilities:Act as...

**About the Role** The Mobility Rider Experience Manager is the guardian of the customer experience and will be obsessed with knowing every detail around the E2E customer journey for specific issue types. He or she will ensure every aspect of our customer support processes are designed with our customers, and our budget, in mind - creating strategies for...

Job DescriptionWe are seeking an experienced Customer Experience Manager to join our retail operations team. In this role, you will be responsible for ensuring the satisfaction of all customers who contact us directly through our contact centre.Your key responsibilities will include:Reporting to the Customer Contact Centre Manager Mexico, Ikano Retail and...

**Zendesk is seeking a CX Associate Manager to join our Customer Experience, Strategy, and Innovation Team! This person will report to the Sr. Director of Customer Experience and play a critical role in supporting our ever evolving programs focused on the executive persona (both internally and externally). Your main focus will be related to helping our team...

About the RoleWe're seeking a skilled and innovative Global Customer Experience Manager to join our team at Reckitt. This role offers an exciting opportunity to shape the heart of our customer experience, nurturing multicultural teams to cultivate excellence in everything we do.Your primary responsibility will be to champion our customer-first approach,...

**What You'll Do** As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...

**Job Overview:**We are seeking a highly skilled Customer Experience Operations Manager to join our team at MaryRuth. This individual will play a critical role in ensuring seamless coordination and optimal performance between workforce operations and customer support systems.**Key Responsibilities:Track and analyze the automated self-service system's...

**About the Role** - At Uber, providing excellent customer support to our users is a core feature of our product experience. As a Safety / Advanced Support Program Manager, you will be responsible for listening to users, understanding the root causes of painful customer experiences and helping to design solutions to reduce them, striving to build a...

Cisco is seeking a skilled Senior Customer Experience Manager to join our team. As a key member of our support organization, you will be responsible for delivering exceptional customer experiences that drive business growth and retention.This role requires a strong understanding of network and application protocols, as well as experience with cloud/SaaS...

At Servicios Comerciales Amazon Mexico S. de R.L. de C.V., we're looking for a skilled Customer Experience Manager to join our team. This role is perfect for someone with 5+ years of experience in account management, project or program management, or buying.About the JobIn this role, you'll be responsible for overseeing the product portfolio of selected...

About the RoleWe are seeking an experienced Digital Customer Experience Manager to join our team in Mexico City. The ideal candidate will have a strong understanding of CRM and marketing automation solutions, with a focus on design and delivery of CRM campaigns for our clients.Key ResponsibilitiesExecute daily CRM and marketing automation campaigns,...

6+ years of experience in Customer experience - 3 years of experience as a Program or Project Manager - 3 years of experience in using data to drive strategies - 3 years of experience influencing stakeholders - English Advanced (C1+) - Bachelor's degree - This is not a remote position, onsite assistance is required 5 times per week. Key job...

The OpportunityWe are seeking an experienced Senior Manager to lead our customer experience platforms, driving innovation and excellence in omni-channel strategy and operations.The RoleDevelop and implement omni-channel strategies using Salesforce to enhance customer experience across multiple touchpoints.Configure and optimize Salesforce Omni-Channel...

**About the Role** At Uber Delivery, providing exceptional customer support to our merchants, couriers, and consumers is central to our business success. As we continue to scale rapidly, maintaining a high level of customer service is essential. The Uber Direct Project Manager role is key to enhancing customer experience, driving cross-functional...

**What to Expect** Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to...

En KARRI empresa Chilena de Logística, enfocados en la experiência del cliente final y en la tecnología, nos encontramos en búsqueda de un (a) Customer Experience. Funciones: - Apoyo a áreas de operaciones y Onboarding - Seguimiento a operadores nuevos para cumplir registro en apps o capacitaciones - Conexión con Operaciones para comunicar los nuevos...

Job OverviewWe are seeking a skilled Customer Experience Consultant to join our Professional Services team at Zendesk. As a key member of our team, you will play a vital role in delivering exceptional customer experiences by advising and guiding our enterprise customers as they onboard and configure our platform.This is an exciting opportunity to work with a...

Voyagu is a fast-paced, dynamic travel agency based in the US, with operational hubs in Mexico City and Warsaw.We're seeking a highly skilled Client Satisfaction Manager to lead our customer support team and drive exceptional service delivery.Key Responsibilities: Lead and mentor the customer support team to ensure high performance and excellent service...