Technical Support Engineer
hace 1 semana
Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer.
**What you’ll do**:
**What you'll do**:
**Position Overview**:
The Technical Support Representative provides technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cool ng solutions.
Making What matters work at Eaton takes the passion Of every employee around the world. We create an environment where creativity, invention and discovery become reality, day. It's where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.
**In this function you will**:
Provide post-sales technical support to customers including troubleshooting, investigating, and resolving technical problems that arise during and after product installation on a large variety of power protection and data center products.
Accurately document service request activities and troubleshooting Steps
Effectively communicate product value proposition and product line strategies
Assist the team in improving business processes and electronic tools
Serve on special teams and work on projects to enhance team performance and customer satisfaction
Help the team meet or exceed team metrics, ability to accomplish complex tasks utilizing a variety of resources
Leverage information to provide professional customer support
Work rotational 8 hours shifts between the hours of 7:00am — 6:00pm US Central Time
March — Nov (1 hour behind) #LI-DG2
**Qualifications**:
Education level required :Bachelors Degree in electrical, electronics, mechatronics or related
Years and area of experience required : 2-3 years in technical support (electrical division desirable)
**Skills**:
Technical knowledge Hands-on electrical wiring experience,, working knowledge in ehe use of test equipment (multimeter, ammeter, network sniffer, etc), knowledge of Linux operating systems.
Soft skills MS Applications, English fluency written & spoken, communication skills
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
-
Technical Support Engineer
hace 4 semanas
Ciudad de México TK Recruitment A tiempo completoMy client, a dynamic and rapidly growing **international FinTech**, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled **Technical Support Engineer** to join their team in CDMX. **_The Role: _** **_To succeed in this role, we expect you to have:_** 1. Bachelors/College Degree in Computer Science,...
-
Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México TK Recruitment A tiempo completoMy client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.The Role:You will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...
-
Technical Support Engineer
hace 4 semanas
México Eaton A tiempo completoEaton’s Corporate Sector division is currently seeking a Technical Support Engineer. **What you’ll do**: **Job Summary** **What you' Il do**: The Technical Support Representative provides technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cooling...
-
Technical Support Engineer
hace 3 semanas
Ciudad de México RAD Data Communications, LTD A tiempo completoLocation Mexico City, México Roles & Responsibilities Analyze network and equipment configuration problems and defects Interface with 3rd Tier Technical Support, Engineering, Product Management, and other departments to address customer’s issues in the most effective manner Present technical training to co-workers and customers as needed Provide...
-
Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Lionbridge Technologies, Inc. A tiempo completoTechnical Support EngineerPosition SummaryThe role of the Technical Support Engineer is crucial in maintaining the smooth operation of our products and services. By offering technical assistance and resolving customer issues, you will play a key part in ensuring client satisfaction and the reliability of our offerings.What You Will DoCustomer Support:...
-
Technical Support Engineer
hace 4 semanas
Ciudad de México Hitachi Vantara A tiempo completoMexico City, Mexico **Function**: CS&S **Requistion ID**: 1023279 **Job Type**: The Company The Role The Customer Support Engineer provides technical support, advice, and assistance to Hitachi Vantara’s customers upon their need to address technical, hardware and software system problems. This includes specific products and their integration, as a...
-
Technical Support Engineer
hace 3 semanas
Ciudad de México Hitachi Vantara Corporation A tiempo completo**The Company** **The Role** The Customer Support Engineer provides technical support, advice, and assistance to Hitachi Vantara's customers upon their need to address technical, hardware and software system problems. This includes specific products and their integration, as a Solution. The Customer Support Engineer generally deals directly with end users...
-
Technical Support Engineer
hace 3 semanas
México Eaton A tiempo completoEaton’s Corporate Sector division is currently seeking a Technical Support Engineer. **What you’ll do**: - Effectively communicate product value proposition and product line strategies - Help the team meet or exceed team metrics - Accomplish complex tasks utilizing a variety of resources - Leverage information to provide professional customer support -...
-
Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México TK Recruitment A tiempo completoMy client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX._The Role: __To succeed in this role, we expect you to have:_Bachelors/College Degree in Computer Science, Information Technology, or...
-
Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Nissan Motor A tiempo completoJob Summary We are seeking a dedicated and customer-focused Technical Support Engineer to join our dynamic team. The Technical Support Engineer will be responsible for providing technical assistance and support to our customers, resolving product-related issues, and ensuring a seamless user experience. The ideal candidate will possess strong...
-
Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Hitachi Vantara A tiempo completoMexico City, MexicoFunction:CS&SRequistion ID:1023279Job Type:The CompanyThe RoleThe Customer Support Engineer provides technical support, advice, and assistance to Hitachi Vantara's customers upon their need to address technical, hardware and software system problems. This includes specific products and their integration, as a Solution. The Customer Support...
-
Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Salesforce, Inc. A tiempo completoInc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants. For more information about our website privacy practices, please see our Privacy Statement. Technical Support Engineer - Marketing Cloud page is loaded Technical Support Engineer - Marketing Cloud Apply remote type Office - Flexible...
-
Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Eaton A tiempo completoEaton's Corporate Sector division is currently seeking a Technical Support Engineer.What you'll do:What you'll do:Position Overview:The Technical Support Representative provides technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cool ng solutions.Making...
-
Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Lionbridge A tiempo completoTechnical Support Engineer Position SummaryThe Technical Support Engineer plays a vital role in ensuring the seamless operation of our products and services by providing technical assistance and resolving customer issues. The primary aim of this role is to deliver exceptional support to our clients, contribute to customer satisfaction, and maintain the...
-
Technical Support Engineer
hace 3 semanas
Ciudad de México, Ciudad de México Lionbridge A tiempo completoTechnical Support Engineer Position SummaryThe Technical Support Engineer plays a vital role in ensuring the seamless operation of our products and services by providing technical assistance and resolving customer issues. The primary aim of this role is to deliver exceptional support to our clients, contribute to customer satisfaction, and maintain the...
-
Technical Support Engineer
hace 3 semanas
México Eaton A tiempo completoEaton’s Corporate Sector division is currently seeking a Technical Support Engineer - Digital Products. **What you’ll do**: **PRIMARY FUNCTION DESCRIPTION** - **ESSENTIAL FUNCTIONS & DIMENSIONS** - Provide technical assistance for Eaton’s digital products - Develop, modify and troubleshoot digital products. - Support configuration requests, GUI...
-
Senior Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Aspen Technology, Inc. A tiempo completoSr Technical Support Engineer page is loaded Sr Technical Support Engineer Apply locations Mexico (remote) time type Full time posted on Posted Today job requisition id R5782 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any...
-
Technical Support Engineer
hace 2 semanas
Ciudad de México, Ciudad de México Eaton A tiempo completoEaton's Corporate Sector division is currently seeking a Technical Support Engineer.What you'll do:Job SummaryWhat you' Il do:The Technical Support Representative provides technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cooling solutions.Making What...
-
Technical Support Manager
hace 3 semanas
Ciudad de México Bayer A tiempo completo**Technical Support Manager** **Your task and Responsabilities**: - Develop strategy for service partners and follow up on quality and service KPI according to plan. - Manages the development of effective Service Technical Training that will be delivered to the Bayer or dealers, field Service Teams, International Distributors service teams, to meet...
-
Robotics Technical Support Engineer
hace 3 semanas
México ABB A tiempo completo**Robotics Technical Support Engineer (Americas)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...