Customer Service Executive

hace 4 semanas


Ciudad de México CDMX CDL A tiempo completo

ÚNETE A NUESTRO EQUIPO EN CDL SUPPLY CHAIN MANAGEMENT

Somos CDL SUPPLY CHAIN MANAGEMENT, una empresa líder en la gestión de la cadena de suministro internacional desde los principales puertos de China, como Shanghái, Ningbo, Shenzhen y Xiamen. Con rutas predominantes en el Mediterráneo, Europa y México, ofrecemos soluciones logísticas completas, que incluyen reserva de espacio, almacenamiento, transporte puerta a puerta, despacho de aduanas, distribución de mercancías y mucho más.

¿Estás listo para ser parte de nuestro crecimiento global?

**EJECUTIVO DE SERVICIO AL CLIENTE**

Buscamos un experto en resolución de problemas para unirse a nuestro equipo como Representante de Servicio al Cliente. Serás el encargado de escuchar, entender y ofrecer soluciones innovadoras a nuestros clientes, manteniendo una comunicación profesional y cordial en todo momento. Si tienes pasión por el servicio y quieres crecer en una empresa internacional, esta es tu oportunidad

**Responsabilidades**:

- Contactar a los clientes para resolver problemas de facturación, productos y consultas generales.
- Mantener una relación positiva y profesional con los clientes.
- Actualizar la información en la base de datos tras cada contacto.
- Colaborar con el equipo de gestión para estar al día en conocimientos de productos y políticas.
- Convertir a clientes frustrados en clientes leales con soluciones efectivas.

**Requisitos**:

- Licenciatura terminada Negocios Internacionales o a fín.
- Excelente comunicación verbal y escrita en inglés y español.
- Profesionalismo y cortesía en todo momento.
- Nível de inglés intermedio/avanzado.

**Ofrecemos**:

- Salario competitivo entre $12,000 y $15,000 MXN mensuales.
- Horario: lunes a viernes de 9:00 am a 6:00 pm.
- Prestaciones de Ley

Forma parte de una empresa en plena expansión en América del Norte, América del Sur y el Sudeste Asiático CDL está creciendo y queremos que tú crezcas con nosotros.

Postúlate y únete a CDL SUPPLY CHAIN MANAGEMENT hoy mismo

Tipo de puesto: Tiempo completo

Sueldo: $12,000.00 - $15,000.00 al mes

Tipo de jornada:

- Incluye fines de semana
- Turno de 8 horas

Idioma:

- Inglés (Deseable)

Lugar de trabajo: Empleo presencial



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