Salesforce User Support Agent

Salesforce User Support Agent The Global Products CRM (GPCRM) Business Support Agent Supports all internal users of the GPCRM Salesforce Org by providing clear answers to questions and requests, asking the correct troubleshooting questions to quickly identify solutions for presented problems. You will mainly work on questions and requests that are related...

**Technical Support Consultant - Salesforce** We are hiring an **Technical Support Consultant - Salesforce **who will be supporting on the technical support and testing of the Steelcase commerce environments (B2B and B2C). **What you will be doing**: You’ll be responsible for handling day to day support requests, assisting with data issues, and...

Ensures to deeply understand the client/business requirements and the users/customers needs. Work closely with customer support, user interface design and software development teams. Be involved along the entire digital products lifecycle, in order to ensure the improvement of user-centric experiences. To design user interfaces and content...

The role of the Technical Analyst requires both judgment and consensus building in areas such as: - The effectiveness and efficiency of the implementation chosen, - The appropriateness of the technology recommended, - Whether the elements of the business system and its proposed implementation have been adequately communicated and understood. - Providing...

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. Salesforce Developer at...

In WSP International we are looking for Level 1 After-sales Support Agents, that will do the following activities for USA and Canada customers: 1. Collect customer requests and data. 3. Conduct basic troubleshooting using knowledge articles to find out the level of support needed. 4. Solve common problems such as username and passwords issues, menu...

Description At AXEN IT Consulting we are growing exponentially with clients with great growth projections, We have more than 25 years of experience in the information technology services market, Focused on our growth and at the same time offering improvement plans to our talent, We are currently looking for "Technican Support Specialist" with the...

The **Business Technology Analyst (BTA)** is an entry-level role focused on supporting our technology stack. While you may not always be in the spotlight on client engagements, you are still a key contributor to our organizational delivery model. Your role will support core technology functions (onboarding, script development, dashboard setup, ad operations,...

**Job Details** **Responsibilities**: The Analyst (Automation and AI), Enterprise End-User Services, works with the Robotics Process Automation (RPA) technology to assess, create, and support automated solutions for the IT group. The role is a key to ensure effective solutions are delivered which drive meaningful and measurable value. The Analyst...

**This position's location is only in SPGG, Nuevo Leon, Mexico, on a hybrid WFH scheme (3 days at home and 2 at the office). **IT IS NOT A REMOTE ROLE** As a **Business Analyst**, in this role will be responsible for performing business requirement gathering for several systems and business processes. This role will be working directly with various business...

Development digital solutions and support Controllership tool’s users to ensure the efficiency, quality, and process continuity. **Main Responsibilities**: - Controllership tools’ support. - Development digital solutions to enhance user satisfaction. - Provide support over Controllership solutions. - Comply with targets and plans for new solutions. -...

Your tasks - Enhance existing Monitoring service - Implement new monitoring requirements - Troubleshoot any monitoring inconsistencies - Create new Dashboards based on new requirements (development of custom queries) - Ramp up knowledge in the Service Team - Ticket handling in relation to IBM ELM clients (SCM, Rhapsody, Windows Shell, Publishing) and Pure:...

Develop digital solutions and provide support to users of Controllership tools to ensure efficient, high-quality, and continuous processes. **Main Responsibilities**: - Controllership tools’ support. - Develop digital solutions to enhance user satisfaction. - Provide support over Controllership solutions. - Comply with targets and plans for new...

**Job Details** **What you will do** The RTR Finance Analyst - Enterprise will be responsible for ERP project Record-to-Report process rationalization, mapping, simplification and harmonization at enterprise level. In addition to that, this role will support ERP RTR Director & PMO Manager - Enterprise in RTR processes model design, its governance and going...

**What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - High volume inbound calls - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with...

**What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - **High volume inbound calls** - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with...

**What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - **High volume inbound calls** - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with...

Sanhua is looking for an IT Business Systems Analyst to join our team in our Saltillo Coahuila, Mexico** **office. This role maintains upgrades, maintenance, and any installations needed for our employees. The IT Business Systems Analyst will educate our employees and be their point of contact for support within the business for technical needs and have the...

Important company dedicated to the food sector (manufacturing and marketing of sweets) is looking for: **NetSuite Admin - Monterrey, Mexico** **Responsibilities** - Manage NetSuite at newly opened subsidiary - Work with process owners to understand and support their use of NetSuite - Assist with analysis, reporting, continuous improvement, change...

**KSR has an immediate opening for a** **Global IT Infrastructure Specialist** - Ramos Arizpe, Coahuila, Mexico: _ **Job ID #: IT Global 001** **Reporting To** Global IT Director. **Qualifications** - Extensive networking hardware and software installation/troubleshooting experience - Extensive experience in firewall/router hardware...