Customer Care Agent

hace 4 meses


Monterrey, México Conduent de Mexico S.A. de C.V. A tiempo completo

A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la individualidad se nota y valora todos los días.

**Expertpay Customer Care HOME OFFICE / On-site**

Conduent is looking for bilingual (English/Spanish) agents for customer service

Training starts as soon possible.

Working from home after training and nesting (1 month on site)

We support Expertpay, a child support payment processing center, Expertpay process payments for the 50 states of the United States plus Hawaii and Puerto Rico, we provide assistance to Parents Paying Support, Employers and Payroll service providers, our service is to help users to navigate on the website, reactivate accounts and send passwords, inquiries about their payments, etc.
- Schedules from 6am to 6pm Monday to Friday.

**Requirements**:

- Full Availability to work on different schedules
- Customer care experience
- Fluent English
- Good Grammar skills
- Computer skills
- Internet at home (25 MBPS)

Conduent es un empleador que ofrece igualdad de oportunidades y considera solicitantes para todos los puestos sin distinción de raza, color, credo, religión, ascendencia, origen nacional, edad, identidad de género, expresión de género, sexo/género, estado civil, orientación sexual, discapacidad física o mental., condición médica, uso de un perro guía o animal de servicio, condición de militar/veterano, condición de ciudadanía, base de información genética o cualquier otro grupo protegido por la ley.

Las personas con discapacidades que necesitan una adaptación razonable para solicitar o competir por un empleo en Conduent pueden solicitar dicha adaptación haciendo clic en el siguiente enlace, completando el formulario de solicitud de adaptación y enviando la solicitud utilizando el botón "Enviar" en la página parte inferior del formulario. Para aquellos que utilizan Google Chrome o Mozilla Firefox, descargue el formulario.primero: haga clic aquí para acceder o descargar el formulario. tu también puedes haga clic aquí para acceder a la Política de adaptaciones ADAAA de Conduent.
- En Conduent, valoramos la salud y la seguridad de nuestros asociados, sus familias y nuestra comunidad. Según nuestros protocolos actuales, no exigimos la vacunación contra el COVID para la mayoría de nuestros trabajos en EE. UU., pero es posible que le solicitemos que proporcione su estado de vacunación contra el COVID, cuando lo permita la ley._


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