Customer Care Agent
hace 2 meses
A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la individualidad se nota y valora todos los días.
CONDUENT IS HIRING CUSTOMER CARE AGENTS FOR
MONTERREY NUEVO LEON SITE.
Training starts November 11th 2024
Description:
**GTS (Guest Travel Services)** It is a customer service department of Royal Caribbean and its subsidiaries that assists customers who have just purchased their cruise tickets and wish to receive assistance in reserving the flights/hotels/ground transportation they require to carry out their cruises. vacations (to get to the city where they will board the cruise) and for their return home. They also serve customers with problems during their trip, such as flight delays, cancellations, or overbooking.
**Requirements**:
- Fully bilingual (English/Spanish) B2
- Basic computer skills
- Customer service oriented
- Schedules from 6am - 10pm Monday to Sunday
- 2 days off
- Full availability required.
- Working on site.
- Inbound Sales experience is a plus.
Conduent es un empleador que ofrece igualdad de oportunidades y considera solicitantes para todos los puestos sin distinción de raza, color, credo, religión, ascendencia, origen nacional, edad, identidad de género, expresión de género, sexo/género, estado civil, orientación sexual, discapacidad física o mental., condición médica, uso de un perro guía o animal de servicio, condición de militar/veterano, condición de ciudadanía, base de información genética o cualquier otro grupo protegido por la ley.
Las personas con discapacidades que necesitan una adaptación razonable para solicitar o competir por un empleo en Conduent pueden solicitar dicha adaptación haciendo clic en el siguiente enlace, completando el formulario de solicitud de adaptación y enviando la solicitud utilizando el botón "Enviar" en la página parte inferior del formulario. Para aquellos que utilizan Google Chrome o Mozilla Firefox, descargue el formulario.primero: haga clic aquí para acceder o descargar el formulario. tu también puedes haga clic aquí para acceder a la Política de adaptaciones ADAAA de Conduent.
- En Conduent, valoramos la salud y la seguridad de nuestros asociados, sus familias y nuestra comunidad. Según nuestros protocolos actuales, no exigimos la vacunación contra el COVID para la mayoría de nuestros trabajos en EE. UU., pero es posible que le solicitemos que proporcione su estado de vacunación contra el COVID, cuando lo permita la ley._
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