Customer and Carrier Service

hace 6 meses


Saltillo, México CELEKTA Consulting A tiempo completo

Do you will play a crucial role at Redwood Multimodal by identifying, sourcing and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction.

**Responsibilities**:

- Provide and negotiate freight rates to motor carriers (and internal sales team as needed), ensuring maximum profitability on a daily, weekly, monthly, quarterly basis
- Coordinate available customer freight with available motor carrier equipment
- Consistently provide service and support to motor carriers in an effort to build the business relationship
- Maintain a file of all open truck shipments and of records of trailers in assigned areas
- Communicate with motor carriers to schedule trucks and resolve issues
- Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
- Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
- Perform other related duties as assigned

**Qualifications**:

- Bi-lingual in English and Spanish
- Strong communication skills both orally and written
- Ability to work in a fast-paced, dynamic environment
- Pro-active problem solver and listener; ability to multi-task
- 1-2 years of business experience in a bi-lingual environment
- Logistics expierence preferred, but not required

**Rewards**:
In addition, when you are contracted you will receive:

- Life Insurance policy for you starting 30 days after employment.
- Personal Health Insurance coverage for you - Major Medical
- 30 days “Aguinaldo” Christmas bonus or prorated percentage your first year.
- Vacation time starting at 12 days. Additional days will increase per Mexican Law.
- Premium Vacation 50% vacation days (Prima vacacional).
- You will also receive benefits like Saving Plan (Fondo de Ahorro) and Food Coupons (Vales De Despensa) 6% or the Maximum amount by Mexican Law.
- You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes.

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $28,000.00 al mes

Horario:

- Lunes a viernes

Prestaciones:

- Caja de ahorro
- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa

Lugar de trabajo: Empleo presencial


  • Carrier Sales

    hace 6 meses


    Saltillo, México Tradex International LLC A tiempo completo

    The sales force at TRADEX is looking for talented professionals who are eager to put their skills to the test, having to negotiate and keep up with a fast-moving market of transportation. **Responsibilities**: - Provide and negotiate rates ensuring profitability using carrier database - Coordinate available carriers with freight flow from direct clients -...


  • Saltillo, México Redwood Logistics A tiempo completo

    **Carrier Sales and Operations Representative** Reports To**:Senior Carrier Sales and Operations Representative** Location**:Monterrey, N.L. México** **Redwood Logistics** is your strategically integrated logistics provider that understands our customers’ unique needs. Throughout our 20-year history, we’ve grown and evolved our range of offerings to...


  • Saltillo, México Tradex International LLC A tiempo completo

    Job Description: The sales force at TRADEX is looking for talented professionals who are eager to put their skills to the test, having to negotiate and keep up with a fast-moving market of transportation. **Responsibilities**: Provide and negotiate rates ensuring profitability using carrier database Coordinate available carriers with freight flow from...


  • Saltillo, México CELEKTA Consulting A tiempo completo

    **Position Description**: As a Carrier Sales Representative, you will play a crucial role at Redwood Multimodal by identifying, sourcing and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction. **Responsibilities**: - Provide and negotiate freight rates to motor carriers (and internal...


  • Saltillo, México LION FORCE TRANSPORT INC A tiempo completo

    **Responsibilities and Duties**: - Contact carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered, empty. - Border crossing Mex - US and documentation. - Update load status in system, e.g. loaded, pick-up, delivery, empty, etc. - Notify Shipper and/or Receiver of Load Status and reschedule...


  • Saltillo, Coahuila de Zaragoza, México Skidata A tiempo completo

    Job Overview">This is a highly skilled role within the Service/Customer Support Department. As a Customer Service and Billing Operations Specialist, you will play a crucial part in ensuring timely and accurate revenue recognition, as well as closing orders in the service management queue.">Main Responsibilities:">">Monitor, review, and audit service orders...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    **Job Summary**We are seeking a skilled Customer Service Specialist to join our team at Johnson Controls. As a Customer Service Specialist, you will be responsible for ensuring that customers receive exceptional service and support.**Key Responsibilities**Process customer orders and respond to customer inquiries in a timely and professional manner.Monitor...


  • Saltillo, México CELEKTA A tiempo completo

    **CARRIER SALES REPRESENTATIVE** **Position Description**: As a Carrier Sales Representative, you will play a crucial role at Redwood Multimodal by identifying, sourcing and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction. **Responsibilities**: - Provide and negotiate freight rates...


  • Saltillo, México CELEKTA A tiempo completo

    **CARRIER SALES REPRESENTATIVE** **Position Description**: As a Carrier Sales Representative, you will play a crucial role at Redwood Multimodal by identifying, sourcing and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction. **Responsibilities**: - Provide and negotiate freight rates...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    Job OverviewWe are seeking a highly skilled Sales and Customer Service Representative to join our team at Johnson Controls. This role is ideal for individuals who possess excellent communication skills, attention to detail, and a customer-centric approach.


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls International A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Johnson Controls International. In this role, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.About the RoleThis is a full-time position that requires strong...


  • Saltillo, Coahuila de Zaragoza, México Contactpoint 360 A tiempo completo

    **Transform Customer Interactions**We're seeking a skilled Customer Service Representative to join our ContactPoint 360 team. As a Bilingual Support Agent, you'll be the face of our company, ensuring that every customer interaction is exceptional and memorable.**Responsibilities:**• Assist customers with their inquiries and provide solutions to their...


  • Saltillo, Coahuila de Zaragoza, México Md Medical Group A tiempo completo

    **Job Summary:**We are seeking a skilled Customer Service Representative to join our team at Md Medical Group. As a key member of our contact center, you will play a crucial role in providing exceptional customer service to our patients./p>**Responsibilities:**Handle customer inquiries via phone with professionalism and empathyResearch and resolve patient...

  • Customer Service Agent

    hace 7 meses


    Saltillo, México Johnson Controls International A tiempo completo

    **What will you do?** **How will you do it?** **Order Processing** - Order input in SAP (different order types) - Incoming calls management - Send order confirmation to customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with Customer,...


  • Saltillo, México Workplace Options A tiempo completo

    Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver...

  • Customer Service Liaison

    hace 1 semana


    Saltillo, Coahuila de Zaragoza, México Moen A tiempo completo

    Job OverviewWe are seeking a Customer Service Liaison to join our team at Fortune Brands Innovations. As a key member of our customer-facing team, you will play a critical role in delivering exceptional service to our clients.About the RoleThe ideal candidate will have a bachelor's degree and at least 2 years of experience in customer service, with a proven...

  • Customer Service Liaison

    hace 2 semanas


    Saltillo, Coahuila de Zaragoza, México WestRock A tiempo completo

    Job Description:We are seeking a highly skilled Customer Service Liaison to join our team at WestRock. In this role, you will serve as the primary point of contact between our corporate accounts and strategic regional accounts.Responsibilities:Provide specialized support to designated customers by acting as a liaison between Smurfit Westrock plants and...


  • Saltillo, México United Towing & Transport A tiempo completo

    Monterrey Dispatch Center (United Towing and Transport), a Roadside Assistance company based in the U.S. is looking for customer service representatives. The position's main objective is to survey members to ensure they are totally satisfied with the service recieved by the field technicians, these services include battery service, tire service, fuel...

  • Customer Service Advocate

    hace 2 semanas


    Saltillo, Coahuila de Zaragoza, México Motion Industries (Mot) A tiempo completo

    About the RoleMotion Industries (Mot) is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will play a vital role in delivering exceptional service and support to our clients.Job ResponsibilitiesYou will be responsible for handling incoming customer inquiries, providing quotes, and...


  • Saltillo, Coahuila de Zaragoza, México Customer Service Is A tiempo completo

    **Vacante en Customer Service IS**:**Agente de Servicio al Cliente Bilingüe sin experiencia previa****Descripción del Puesto**:En Customer Service IS estamos buscando a un Agente de Servicio al Cliente Bilingüe para unir nuestro equipo. Serás la conexión vital entre nuestra empresa y nuestros clientes de habla hispana e inglesa. **Responsabilidades...